Kubuntu requires that the WiFi password be entered twice before WiFi can be used

Bug #1572244 reported by warren on 2016-04-19
This bug affects 11 people
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
plasma-nm (Ubuntu)

Bug Description

Kubuntu 16.04 ISO number 20160417.1 Xenial Final
Bug reported against network-manager
Every time I tried the live Kubuntu 16.04 image on a Lenovo t420 laptop it requires to enter the wifi password twice before I can use the wifi. Once from the network icon panel, then second time a prompt on the desktop to enter the wifi password.

I do not know if this is typical behavior of Kubuntu since I usually use GTK base desktops.
I guess network-manager is the right package to file this report against.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: network-manager 1.1.93-0ubuntu4
ProcVersionSignature: Ubuntu 4.4.0-18.34-generic 4.4.6
Uname: Linux 4.4.0-18-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CasperVersion: 1.373
CurrentDesktop: KDE
Date: Tue Apr 19 16:48:02 2016
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
 default via dev wlp3s0 proto static metric 600 dev wlp3s0 scope link metric 1000 dev wlp3s0 proto kernel scope link src metric 600
LiveMediaBuild: Kubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160417.1)
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
 KNOPPIX adfb3f1c-39c2-4410-b1dc-ca553326da52 802-11-wireless 1461084315 Tue 19 Apr 2016 04:45:15 PM UTC yes 0 no /org/freedesktop/NetworkManager/Settings/1 yes wlp3s0 activated /org/freedesktop/NetworkManager/ActiveConnection/3
 Wired connection 1 4957fbd0-8ffa-4de8-aa18-275e6dfdcd9e 802-3-ethernet 1461077415 Tue 19 Apr 2016 02:50:15 PM UTC yes 4294966297 no /org/freedesktop/NetworkManager/Settings/0 no -- -- --
 wlp3s0 wifi connected /org/freedesktop/NetworkManager/Devices/0 KNOPPIX adfb3f1c-39c2-4410-b1dc-ca553326da52 /org/freedesktop/NetworkManager/ActiveConnection/3
 enp0s25 ethernet unavailable /org/freedesktop/NetworkManager/Devices/1 -- -- --
 lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/2 -- -- --
nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit code 2: Error: Object 'nm' is unknown, try 'nmcli help'.

warren (wkclemmons) wrote :
Tyler Hicks (tyhicks) on 2016-04-21
information type: Private Security → Public
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:

tags: added: iso-testing
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager (Ubuntu):
status: New → Confirmed
Saurav (saurav1) wrote :

I am experiencing the same issue.

Mike E. (melkevizth) wrote :

Same here.

Changed in network-manager (Ubuntu):
importance: Undecided → Medium
Saurav (saurav1) wrote :

It asked for the password twice even on a freshly installed system, not just in a live session.

Flamewart (mojinopocoescozio) wrote :

Same issue here when running the live session, and also after a fresh install.

Rik Mills (rikmills) wrote :

Still occurring on a 17.04 live session.

Simon Quigley (tsimonq2) wrote :

This bug is extremely annoying, I want to do what I can to get it fixed.

Changed in network-manager (Ubuntu):
assignee: nobody → Simon Quigley (tsimonq2)
Simon Quigley (tsimonq2) on 2017-09-16
Changed in network-manager (Ubuntu):
assignee: Simon Quigley (tsimonq2) → nobody
summary: - Kubuntu 16.04 requires that the wifi password be entered twice before
- wifi can be used
+ Kubuntu requires that the WiFi password be entered twice before WiFi can
+ be used

This was not happening in the 17.04 installed system, but now happens again in the 17.10 installed system (as well as in the live session). Bug #1715156.

Can we please have some information on this/how to make it work correctly? It is now about a year and a half since this bug was reported.

tags: added: artful kubuntu

Added plasma-nm as affected package. I think it may be more of an issue with KDE/Plasma than NetworkManager itself, since it only affects Kubuntu and not other *buntu editions which also use NetworkManager.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in plasma-nm (Ubuntu):
status: New → Confirmed
halluzman (halluzman) wrote :

Still happening on new and updated installs in both Kubuntu 17.04 and 17.10.

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