Activity log for bug #1565717

Date Who What changed Old value New value Message
2016-04-04 10:51:00 Alfonso Sanchez-Beato bug added bug
2016-04-04 10:51:00 Alfonso Sanchez-Beato attachment added syslog.nmfail https://bugs.launchpad.net/bugs/1565717/+attachment/4622852/+files/syslog.nmfail
2016-05-12 10:12:44 Launchpad Janitor network-manager (Ubuntu): status New Confirmed
2016-05-12 14:04:12 Vincent Ladeuil bug added subscriber Vincent Ladeuil
2016-05-16 14:26:48 Pat McGowan bug task added canonical-devices-system-image
2016-05-16 14:27:19 Pat McGowan canonical-devices-system-image: importance Undecided Critical
2016-05-16 14:27:19 Pat McGowan canonical-devices-system-image: status New Confirmed
2016-05-16 14:27:19 Pat McGowan canonical-devices-system-image: milestone 12
2016-05-16 14:27:19 Pat McGowan canonical-devices-system-image: assignee John McAleely (john.mcaleely)
2016-05-17 07:29:01 Alfonso Sanchez-Beato description After moving in an out of my own "faraday cage" an ubuntu phone, NM got into an state where *both* WiFi and cellular data were disconnected and NM was not able to recover. NM version: network-manager 0.9.10.0-4ubuntu15.1.11 root@ubuntu-phablet:/home/phablet# system-image-cli -i current build number: 298 device name: krillin channel: ubuntu-touch/rc-proposed/bq-aquaris.en last update: 2016-03-30 16:58:21 version version: 298 version ubuntu: 20160330 version device: 20160323-1467d3c version custom: 20160324--36-54-vivid phablet@ubuntu-phablet:~$ nmcli d DEVICE TYPE STATE CONNECTION ril_0 gsm connecting (prepare) /214050030479893/context1 wlan0 wifi disconnected -- ril_1 gsm unavailable -- ifb0 ifb unmanaged -- ifb1 ifb unmanaged -- lo loopback unmanaged -- ip6tnl0 unknown unmanaged -- sit0 unknown unmanaged -- tunl0 unknown unmanaged -- phablet@ubuntu-phablet:~$ nmcli c NAME UUID TYPE DEVICE WLAN_1609 fe9b17ad-88fa-43b7-bcab-8fbc1985ce42 802-11-wireless -- Wireless 98ff5b6f-b0d9-471a-b867-8a7be51e12c2 802-11-wireless -- Ubuntu 549c352f-8a2b-4e48-b8c8-eb7ab0e53089 802-11-wireless -- /234304107917083/context1 1f192cdc-ccea-2dc3-fa13-619ed3053828 gsm -- /214321010036211/context1 0992421f-2369-0765-ceaa-ba2a3091e111 gsm -- /214050030479893/context1 d30e4f19-9d00-ab1f-ab43-6d9c1b628556 gsm ril_0 /214019301737411/context1 88b28978-e2fc-6336-8665-b0ae78d321ae gsm -- phablet@ubuntu-phablet:~$ /usr/share/ofono/scripts/list-contexts [ /ril_1 ] [ /ril_0 ] [ /ril_0/context1 ] Settings = { Gateway=10.50.83.25 DomainNameServers=80.58.61.250,80.58.61.254, Interface=ccmni0 Address=10.50.83.25 Method=static Netmask=255.255.255.0 } Name = Pepephone Type = internet AccessPointName = gprs.pepephone.com Active = 1 Protocol = ip AuthenticationMethod = chap Password = Preferred = 0 Username = IPv6.Settings = { } [ /ril_0/context2 ] Name = MMS Pepephone Type = mms Active = 0 Settings = { } MessageCenter = http://www.pepephone.com MessageProxy = 10.138.255.43:8080 Preferred = 0 Password = AccessPointName = gprs.pepephone.com Protocol = ip AuthenticationMethod = chap Username = IPv6.Settings = { } phablet@ubuntu-phablet:~$ ifconfig ccmni0 Link encap:Ethernet HWaddr 46:23:7c:fb:73:cb inet addr:10.50.83.25 Mask:255.0.0.0 UP RUNNING NOARP MTU:1500 Metric:1 RX packets:1995 errors:0 dropped:0 overruns:0 frame:0 TX packets:2299 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:603432 (603.4 KB) TX bytes:193513 (193.5 KB) lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:11189 errors:0 dropped:0 overruns:0 frame:0 TX packets:11189 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:1733281 (1.7 MB) TX bytes:1733281 (1.7 MB) wlan0 Link encap:Ethernet HWaddr b8:64:91:47:21:b6 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:3184 errors:0 dropped:0 overruns:0 frame:0 TX packets:1626 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:308130 (308.1 KB) TX bytes:172906 (172.9 KB) phablet@ubuntu-phablet:~$ /usr/share/ofono/scripts/list-modems [ /ril_1 ] Serial = 354142069998062 Features = rat sim Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49 Manufacturer = Fake Manufacturer Powered = 1 Lockdown = 0 Interfaces = org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime Type = hardware Model = Fake Modem Model Online = 1 Emergency = 0 [ org.ofono.RadioSettings ] TechnologyPreference = gsm AvailableTechnologies = gsm FastDormancy = 0 [ org.ofono.SimManager ] Present = 0 [ org.ofono.MtkSettings ] Has3G = 0 [ org.ofono.CallVolume ] MicrophoneVolume = 0 SpeakerVolume = 0 Muted = 0 [ org.ofono.VoiceCallManager ] EmergencyNumbers = 08 000 999 110 112 911 118 119 [ org.ofono.NetworkTime ] [ /ril_0 ] Serial = 354140069999981 Features = gprs ussd net sms rat sim Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49 Manufacturer = Fake Manufacturer Powered = 1 Lockdown = 0 Interfaces = org.ofono.ConnectionManager org.ofono.Phonebook org.ofono.CallBarring org.ofono.CallForwarding org.ofono.CallSettings org.ofono.SupplementaryServices org.ofono.NetworkRegistration org.ofono.PushNotification org.ofono.MessageManager org.ofono.MessageWaiting org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime Type = hardware Model = Fake Modem Model Online = 1 Emergency = 0 [ org.ofono.ConnectionManager ] Bearer = gprs Attached = 1 RoamingAllowed = 0 Powered = 1 Suspended = 0 [ org.ofono.Phonebook ] [ org.ofono.CallBarring ] VoiceIncoming = disabled VoiceOutgoing = disabled [ org.ofono.CallForwarding ] VoiceNoReply = VoiceNoReplyTimeout = 20 VoiceNotReachable = +346808934593085 VoiceUnconditional = VoiceBusy = +346808934593085 ForwardingFlagOnSim = 0 [ org.ofono.CallSettings ] CalledLinePresentation = disabled CallingLineRestriction = disabled ConnectedLineRestriction = unknown VoiceCallWaiting = disabled CallingLinePresentation = enabled ConnectedLinePresentation = unknown CallingNamePresentation = unknown HideCallerId = default [ org.ofono.SupplementaryServices ] State = idle [ org.ofono.NetworkRegistration ] Technology = gsm Status = registered Mode = auto CellId = 4321 MobileCountryCode = 214 Strength = 41 MobileNetworkCode = 07 LocationAreaCode = 2824 Name = pepephone [ org.ofono.PushNotification ] [ org.ofono.MessageManager ] ServiceCenterAddress = +34609090909 UseDeliveryReports = 0 Bearer = cs-preferred Alphabet = default [ org.ofono.MessageWaiting ] VoicemailWaiting = 0 VoicemailMessageCount = 0 VoicemailMailboxNumber = [ org.ofono.RadioSettings ] TechnologyPreference = umts AvailableTechnologies = gsm umts FastDormancy = 0 [ org.ofono.SimManager ] FixedDialing = 0 LockedPins = Retries = [puk = 10] [pin2 = 3] [pin = 3] [puk2 = 10] SubscriberNumbers = PreferredLanguages = es MobileNetworkCode = 05 ServiceNumbers = [Buzon de Voz (Roaming)] = '+34717700177' [SMS (Configura Internet)] = '22050' [Atencion al cliente ADSL] = '1214' [Buzon de Voz] = '22177' [Atencion al cliente] = '1212' SubscriberIdentity = 214050030479893 CardIdentifier = 8934075782002298987 MobileCountryCode = 214 Present = 1 BarredDialing = 0 PinRequired = none [ org.ofono.MtkSettings ] Has3G = 1 [ org.ofono.CallVolume ] MicrophoneVolume = 0 SpeakerVolume = 0 Muted = 0 [ org.ofono.VoiceCallManager ] EmergencyNumbers = 112 911 [ org.ofono.NetworkTime ] phablet@ubuntu-phablet:~$ ip route phablet@ubuntu-phablet:~$ phablet@ubuntu-phablet:~$ nmcli d show GENERAL.DEVICE: ril_0 GENERAL.TYPE: gsm GENERAL.HWADDR: (unknown) GENERAL.MTU: 0 GENERAL.STATE: 40 (connecting (prepare)) GENERAL.CONNECTION: /214050030479893/context1 GENERAL.CON-PATH: /org/freedesktop/NetworkManager/ActiveConnection/47 GENERAL.DEVICE: wlan0 GENERAL.TYPE: wifi GENERAL.HWADDR: B8:64:91:47:21:B6 GENERAL.MTU: 1500 GENERAL.STATE: 30 (disconnected) GENERAL.CONNECTION: -- GENERAL.CON-PATH: -- ... After moving in an out of my own "faraday cage" an ubuntu phone, NM got into an state where *both* WiFi and cellular data were disconnected and NM was not able to recover. **************** * This still happens with network-manager 1.1.93-0ubuntu1~vivid3, in phablet@ubuntu-phablet:~$ system-image-cli -i current build number: 336 device name: krillin channel: ubuntu-touch/rc-proposed/bq-aquaris.en last update: 2016-05-17 09:19:51 version version: 336 version ubuntu: 20160517 version device: 20160329-a9bacdb version custom: 20160505-975-38-9 **************** Originally reported for: NM version: network-manager 0.9.10.0-4ubuntu15.1.11 root@ubuntu-phablet:/home/phablet# system-image-cli -i current build number: 298 device name: krillin channel: ubuntu-touch/rc-proposed/bq-aquaris.en last update: 2016-03-30 16:58:21 version version: 298 version ubuntu: 20160330 version device: 20160323-1467d3c version custom: 20160324--36-54-vivid phablet@ubuntu-phablet:~$ nmcli d DEVICE TYPE STATE CONNECTION ril_0 gsm connecting (prepare) /214050030479893/context1 wlan0 wifi disconnected -- ril_1 gsm unavailable -- ifb0 ifb unmanaged -- ifb1 ifb unmanaged -- lo loopback unmanaged -- ip6tnl0 unknown unmanaged -- sit0 unknown unmanaged -- tunl0 unknown unmanaged -- phablet@ubuntu-phablet:~$ nmcli c NAME UUID TYPE DEVICE WLAN_1609 fe9b17ad-88fa-43b7-bcab-8fbc1985ce42 802-11-wireless -- Wireless 98ff5b6f-b0d9-471a-b867-8a7be51e12c2 802-11-wireless -- Ubuntu 549c352f-8a2b-4e48-b8c8-eb7ab0e53089 802-11-wireless -- /234304107917083/context1 1f192cdc-ccea-2dc3-fa13-619ed3053828 gsm -- /214321010036211/context1 0992421f-2369-0765-ceaa-ba2a3091e111 gsm -- /214050030479893/context1 d30e4f19-9d00-ab1f-ab43-6d9c1b628556 gsm ril_0 /214019301737411/context1 88b28978-e2fc-6336-8665-b0ae78d321ae gsm -- phablet@ubuntu-phablet:~$ /usr/share/ofono/scripts/list-contexts [ /ril_1 ] [ /ril_0 ]     [ /ril_0/context1 ]         Settings = { Gateway=10.50.83.25 DomainNameServers=80.58.61.250,80.58.61.254, Interface=ccmni0 Address=10.50.83.25 Method=static Netmask=255.255.255.0 }         Name = Pepephone         Type = internet         AccessPointName = gprs.pepephone.com         Active = 1         Protocol = ip         AuthenticationMethod = chap         Password =         Preferred = 0         Username =         IPv6.Settings = { }     [ /ril_0/context2 ]         Name = MMS Pepephone         Type = mms         Active = 0         Settings = { }         MessageCenter = http://www.pepephone.com         MessageProxy = 10.138.255.43:8080         Preferred = 0         Password =         AccessPointName = gprs.pepephone.com         Protocol = ip         AuthenticationMethod = chap         Username =         IPv6.Settings = { } phablet@ubuntu-phablet:~$ ifconfig ccmni0 Link encap:Ethernet HWaddr 46:23:7c:fb:73:cb           inet addr:10.50.83.25 Mask:255.0.0.0           UP RUNNING NOARP MTU:1500 Metric:1           RX packets:1995 errors:0 dropped:0 overruns:0 frame:0           TX packets:2299 errors:0 dropped:0 overruns:0 carrier:0           collisions:0 txqueuelen:1000           RX bytes:603432 (603.4 KB) TX bytes:193513 (193.5 KB) lo Link encap:Local Loopback           inet addr:127.0.0.1 Mask:255.0.0.0           inet6 addr: ::1/128 Scope:Host           UP LOOPBACK RUNNING MTU:16436 Metric:1           RX packets:11189 errors:0 dropped:0 overruns:0 frame:0           TX packets:11189 errors:0 dropped:0 overruns:0 carrier:0           collisions:0 txqueuelen:0           RX bytes:1733281 (1.7 MB) TX bytes:1733281 (1.7 MB) wlan0 Link encap:Ethernet HWaddr b8:64:91:47:21:b6           UP BROADCAST MULTICAST MTU:1500 Metric:1           RX packets:3184 errors:0 dropped:0 overruns:0 frame:0           TX packets:1626 errors:0 dropped:0 overruns:0 carrier:0           collisions:0 txqueuelen:1000           RX bytes:308130 (308.1 KB) TX bytes:172906 (172.9 KB) phablet@ubuntu-phablet:~$ /usr/share/ofono/scripts/list-modems [ /ril_1 ]     Serial = 354142069998062     Features = rat sim     Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49     Manufacturer = Fake Manufacturer     Powered = 1     Lockdown = 0     Interfaces = org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime     Type = hardware     Model = Fake Modem Model     Online = 1     Emergency = 0     [ org.ofono.RadioSettings ]         TechnologyPreference = gsm         AvailableTechnologies = gsm         FastDormancy = 0     [ org.ofono.SimManager ]         Present = 0     [ org.ofono.MtkSettings ]         Has3G = 0     [ org.ofono.CallVolume ]         MicrophoneVolume = 0         SpeakerVolume = 0         Muted = 0     [ org.ofono.VoiceCallManager ]         EmergencyNumbers = 08 000 999 110 112 911 118 119     [ org.ofono.NetworkTime ] [ /ril_0 ]     Serial = 354140069999981     Features = gprs ussd net sms rat sim     Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49     Manufacturer = Fake Manufacturer     Powered = 1     Lockdown = 0     Interfaces = org.ofono.ConnectionManager org.ofono.Phonebook org.ofono.CallBarring org.ofono.CallForwarding org.ofono.CallSettings org.ofono.SupplementaryServices org.ofono.NetworkRegistration org.ofono.PushNotification org.ofono.MessageManager org.ofono.MessageWaiting org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime     Type = hardware     Model = Fake Modem Model     Online = 1     Emergency = 0     [ org.ofono.ConnectionManager ]         Bearer = gprs         Attached = 1         RoamingAllowed = 0         Powered = 1         Suspended = 0     [ org.ofono.Phonebook ]     [ org.ofono.CallBarring ]         VoiceIncoming = disabled         VoiceOutgoing = disabled     [ org.ofono.CallForwarding ]         VoiceNoReply =         VoiceNoReplyTimeout = 20         VoiceNotReachable = +346808934593085         VoiceUnconditional =         VoiceBusy = +346808934593085         ForwardingFlagOnSim = 0     [ org.ofono.CallSettings ]         CalledLinePresentation = disabled         CallingLineRestriction = disabled         ConnectedLineRestriction = unknown         VoiceCallWaiting = disabled         CallingLinePresentation = enabled         ConnectedLinePresentation = unknown         CallingNamePresentation = unknown         HideCallerId = default     [ org.ofono.SupplementaryServices ]         State = idle     [ org.ofono.NetworkRegistration ]         Technology = gsm         Status = registered         Mode = auto         CellId = 4321         MobileCountryCode = 214         Strength = 41         MobileNetworkCode = 07         LocationAreaCode = 2824         Name = pepephone     [ org.ofono.PushNotification ]     [ org.ofono.MessageManager ]         ServiceCenterAddress = +34609090909         UseDeliveryReports = 0         Bearer = cs-preferred         Alphabet = default     [ org.ofono.MessageWaiting ]         VoicemailWaiting = 0         VoicemailMessageCount = 0         VoicemailMailboxNumber =     [ org.ofono.RadioSettings ]         TechnologyPreference = umts         AvailableTechnologies = gsm umts         FastDormancy = 0     [ org.ofono.SimManager ]         FixedDialing = 0         LockedPins =         Retries = [puk = 10] [pin2 = 3] [pin = 3] [puk2 = 10]         SubscriberNumbers =         PreferredLanguages = es         MobileNetworkCode = 05         ServiceNumbers = [Buzon de Voz (Roaming)] = '+34717700177' [SMS (Configura Internet)] = '22050' [Atencion al cliente ADSL] = '1214' [Buzon de Voz] = '22177' [Atencion al cliente] = '1212'         SubscriberIdentity = 214050030479893         CardIdentifier = 8934075782002298987         MobileCountryCode = 214         Present = 1         BarredDialing = 0         PinRequired = none     [ org.ofono.MtkSettings ]         Has3G = 1     [ org.ofono.CallVolume ]         MicrophoneVolume = 0         SpeakerVolume = 0         Muted = 0     [ org.ofono.VoiceCallManager ]         EmergencyNumbers = 112 911     [ org.ofono.NetworkTime ] phablet@ubuntu-phablet:~$ ip route phablet@ubuntu-phablet:~$ phablet@ubuntu-phablet:~$ nmcli d show GENERAL.DEVICE: ril_0 GENERAL.TYPE: gsm GENERAL.HWADDR: (unknown) GENERAL.MTU: 0 GENERAL.STATE: 40 (connecting (prepare)) GENERAL.CONNECTION: /214050030479893/context1 GENERAL.CON-PATH: /org/freedesktop/NetworkManager/ActiveConnection/47 GENERAL.DEVICE: wlan0 GENERAL.TYPE: wifi GENERAL.HWADDR: B8:64:91:47:21:B6 GENERAL.MTU: 1500 GENERAL.STATE: 30 (disconnected) GENERAL.CONNECTION: -- GENERAL.CON-PATH: -- ...
2016-05-18 13:20:48 Tony Espy network-manager (Ubuntu): assignee Tony Espy (awe)
2016-05-18 13:20:51 Tony Espy network-manager (Ubuntu): importance Undecided Critical
2016-05-18 13:28:33 Tony Espy network-manager (Ubuntu): status Confirmed In Progress
2016-06-03 12:11:00 Pat McGowan tags hotfix
2016-06-03 18:31:14 Pat McGowan canonical-devices-system-image: status Confirmed In Progress
2016-06-24 14:29:07 Tony Espy network-manager (Ubuntu): status In Progress Fix Committed
2016-06-28 14:26:27 Pat McGowan canonical-devices-system-image: status In Progress Fix Committed
2016-07-27 20:04:13 Pat McGowan canonical-devices-system-image: status Fix Committed Fix Released
2016-12-20 10:53:05 Aron Xu tags hotfix hotfix nm-touch