nm-applet crashes upon activating mobile broadband device

Bug #1410253 reported by Rüdiger Kupper
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
NetworkManager
New
Unknown
network-manager (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Selecting "activate mobile broadband" from the nm-applet-indicator reproducibly crashes nm-applet. (Indicator symbol disappears.)
The mobile device is nonetheless activated.
nm-applet can be restartet from the commandline.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: network-manager 0.9.8.8-0ubuntu28
ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
Uname: Linux 3.16.0-28-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Jan 13 14:08:24 2015
EcryptfsInUse: Yes
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2013-04-12 (640 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
IpRoute:
 default via 10.40.33.42 dev wwan0 proto static
 10.40.33.40/29 dev wwan0 proto kernel scope link src 10.40.33.44 metric 13
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
SourcePackage: network-manager
UpgradeStatus: Upgraded to utopic on 2014-10-24 (81 days ago)
WifiSyslog:

nmcli-dev:
 DEVICE TYPE STATE DBUS-PATH
 ttyACM1 gsm connected /org/freedesktop/NetworkManager/Devices/2
 wlan0 802-11-wireless disconnected /org/freedesktop/NetworkManager/Devices/1
 eth0 802-3-ethernet unavailable /org/freedesktop/NetworkManager/Devices/0
nmcli-nm:
 RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
 running 0.9.8.8 connected enabled enabled enabled enabled enabled

Revision history for this message
Rüdiger Kupper (ruediger.kupper) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager (Ubuntu):
status: New → Confirmed
Changed in network-manager (Ubuntu):
importance: Undecided → Medium
Revision history for this message
benste (benste) wrote :

Same here, this seems to be a regression bug - didnt happen to me on 14.10
When i start NM-Applet from the terminal i get the following message at the time of the crash

nm-applet:ERROR:applet-device-broadband.c:636:get_icon: assertion failed: (info)
Aborted

before that i only saw
** (nm-connection-editor:5944): WARNING **: Unsupported connection type 'generic'
** (nm-connection-editor:5944): WARNING **: Unsupported connection type 'generic'
** (nm-connection-editor:5944): WARNING **: Unsupported connection type 'generic'
(nm-applet:5932): nm-applet-WARNING **: Could not find ShellVersion property on org.gnome.Shell after 5 tries
**

Furthermore the applet is still running - even the connection works

benste@benste-VPCSB3C5E:~$ ps -eaf | grep nm-applet
benste 7981 7963 0 11:53 pts/4 00:00:00 grep --color=auto nm-applet
benste@benste-VPCSB3C5E:~$ ps -eaf | grep NetworkManager | grep -v NetworkManagerDispatcher
root 829 1 0 10:18 ? 00:00:02 /usr/sbin/NetworkManager --no-daemon
nobody 1343 829 0 10:18 ? 00:00:00 /usr/sbin/dnsmasq --no-resolv --keep-in-foreground --no-hosts --bind-interfaces --pid-file=/run/sendsigs.omit.d/network-manager.dnsmasq.pid --listen-address=127.0.1.1 --conf-file=/var/run/NetworkManager/dnsmasq.conf --cache-size=0 --proxy-dnssec --enable-dbus=org.freedesktop.NetworkManager.dnsmasq --conf-dir=/etc/NetworkManager/dnsmasq.d
root 7243 829 0 11:35 ? 00:00:00 /usr/sbin/pppd nodetach lock nodefaultroute ipv6 , ttyUSB10 noipdefault noauth usepeerdns lcp-echo-failure 5 lcp-echo-interval 30 idle 0 ipparam /org/freedesktop/NetworkManager/PPP/4 plugin /usr/lib/pppd/2.4.6/nm-pppd-plugin.so
benste 7985 7963 0 11:53 pts/4 00:00:00 grep --color=auto NetworkManager

Changed in network-manager:
status: Unknown → New
Revision history for this message
Anro Robinson (andrew-robinson) wrote :

This bug also affects me, nm-applet crashes almost completely reliably on resuming from standby and autoconnecting to mobile broadband.

(nm-applet:4170): nm-applet-CRITICAL **: applet_get_connection_for_active: assertion 'path != NULL' failed
**
nm-applet:ERROR:applet-device-broadband.c:636:get_icon: assertion failed: (info)

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