Wifi can't connect when there are many AP for the same SSID

Bug #1311576 reported by EgU
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hi

I'm uncertain if this is the correct package, please move if you think it should!

The story:
I just updated to Ubuntu 14.04 and soon noticed that it can't connect to my office wifi. This worked fine with 13.10.

After some testing I noticed that I could connect to my home wifi and to my mobile hotspot. All three using WPA2 security.

The only difference is that my office have several AP:s for the same SSID (To cover the whole office space) and my mobile hotspot and home wifi have only one AP.

I have generated wireless_info.txt from wireless_script to gather as much information as possible. They will be included in this ticket. The test is done at extract the same spot, just after each other.

wireless-info-single-AP.txt - Connected via my mobile hostpot (EgUSpot) currently in use for writing this ticket.

wireless-info-multi-AP.txt - While trying to connect to office wifi (Aurora, I think)

All passwords and so on is triple checked and they all worked before updating to 14.04 from 13.10

The laptop I test with is a Lenovo T440p with Intel Wireless 7260 chip.

I hope I got all the information you need to solve this, if not please ask and I will try to add the requested information.

/BR

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: network-manager 0.9.8.8-0ubuntu7
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Apr 23 11:34:56 2014
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2013-12-20 (123 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
IpRoute:
 default via 192.168.43.1 dev wlan1 proto static
 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.42.1
 192.168.43.0/24 dev wlan1 proto kernel scope link src 192.168.43.189 metric 9
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
SourcePackage: network-manager
UpgradeStatus: Upgraded to trusty on 2014-04-22 (0 days ago)
mtime.conffile..etc.NetworkManager.NetworkManager.conf: 2014-03-26T15:36:47.007617
nmcli-dev:
 DEVICE TYPE STATE DBUS-PATH
 cdc-wdm2 gsm disconnected /org/freedesktop/NetworkManager/Devices/6
 wlan1 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/1
 eth1 802-3-ethernet unavailable /org/freedesktop/NetworkManager/Devices/0
nmcli-nm:
 RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
 running 0.9.8.8 connected enabled enabled enabled enabled disabled

Revision history for this message
EgU (erik-gunther) wrote :
Revision history for this message
EgU (erik-gunther) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager (Ubuntu):
status: New → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.