NM doesn't autoconnect to mobile broadband -- Nokia 2730 classic

[Miles Sharpe]

network manager doesnt auto connect even with auto connect block ticked and enable broadband doesnt stay enabled.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: firefox 14.0.1+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic-pae 3.2.21
Uname: Linux 3.2.0-27-generic-pae i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu11
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: miles 1695 F.... pulseaudio
 /dev/snd/controlC0: miles 1695 F.... pulseaudio
BuildID: 20120713224758
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'SI7012'/'SiS SI7012 with ALC655 at irq 18'
   Mixer name : 'Realtek ALC655 rev 0'
   Components : 'AC97a:414c4760'
   Controls : 41
   Simple ctrls : 26
Card1.Amixer.info:
 Card hw:1 'Audigy'/'SB Audigy 1 [SB0090] (rev.3, serial:0x511102) at 0xe400, irq 18'
   Mixer name : 'TriTech TR28602'
   Components : 'AC97a:54524123'
   Controls : 194
   Simple ctrls : 30
Channel: Unavailable
Date: Mon Aug 6 18:52:05 2012
ExecutablePath: /usr/lib/firefox/firefox
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
IpRoute:
 default via 10.64.64.64 dev ppp0 proto static
 10.64.64.64 dev ppp0 proto kernel scope link src 41.151.132.106
 169.254.0.0/16 dev ppp0 scope link metric 1000
IwConfig:
 ppp0 no wireless extensions.

 lo no wireless extensions.

 eth0 no wireless extensions.
PrefSources:
 prefs.js
 [Profile]/extensions/{b9db16a4-6edc-47ec-a1f4-b86292ed211d}/defaults/preferences/prefs-dwhelper.js
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=14.0.1/20120713224758 (In use)
RelatedPackageVersions:
 rhythmbox-mozilla 2.96-0ubuntu4.1
 totem-mozilla 3.0.1-0ubuntu21
RfKill:

RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/25/2005
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F2
dmi.board.name: GA-8S661FXMP-RZ
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF2:bd02/25/2005:svn:pn:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-8S661FXMP-RZ:rvrx.x:cvn:ct3:cvr:
---
ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
DistroRelease: Ubuntu 12.04
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
IpRoute:
 default via 10.6.6.6 dev ppp0 proto static
 10.6.6.6 dev ppp0 proto kernel scope link src 41.151.165.65
 169.254.0.0/16 dev ppp0 scope link metric 1000
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
Package: network-manager 0.9.4.0-0ubuntu4.1
PackageArchitecture: i386
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic-pae 3.2.21
RfKill:

Tags: precise
Uname: Linux 3.2.0-27-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

mtime.conffile..etc.NetworkManager.NetworkManager.conf: 2012-08-07T15:07:55.742346
nmcli-con:
 NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH
 Voda 389b1087-cf62-41cc-ae8b-ad134d9c86e7 gsm 1332225241 Tue 20 Mar 2012 08:34:01 AM SAST yes no /org/freedesktop/NetworkManager/Settings/2
 8.ta Default 1 caa6e225-12aa-47c0-999c-e5167e993e80 gsm 1344356168 Tue 07 Aug 2012 06:16:08 PM SAST yes no /org/freedesktop/NetworkManager/Settings/1
 Vodacom Unrestricted 1 d8dc6e5f-1804-4b68-971e-e1ab8d334cbe gsm 1344348372 Tue 07 Aug 2012 04:06:12 PM SAST yes no /org/freedesktop/NetworkManager/Settings/0
nmcli-dev:
 DEVICE TYPE STATE DBUS-PATH
 ttyACM0 gsm connected /org/freedesktop/NetworkManager/Devices/1
 eth0 802-3-ethernet unavailable /org/freedesktop/NetworkManager/Devices/0
nmcli-nm:
 RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
 running 0.9.4.0 connected enabled enabled enabled enabled enabled

[Thomas Ward (teward)]

You've filed this as a bug against 'firefox'. This doesn't appear to be a firefox bug, since you mention 'network-manager' is the affected issue. Did you mean to file this against Firefox, or do you actually think this is a firefox bug?

------
Thomas Ward
LPID: trekcaptainusa-tw
BugSquad Member

[Thomas Ward (teward)]

After talking with the user on IRC, we have determined this is not a bug against Firefox.

I am marking this bug as "Invalid" against Firefox, but will be adding this as "affects network-manager" shortly.

[Thomas Ward (teward)]

As this bug affects network-manager, I have added this bug to the `network-manager` source package. The firefox bug is marked as "Invalid", and `network-manager` has this as a "New" bug accordingly.

------
Thomas Ward
LPID: trekcaptainusa-tw
Ubuntu BugSquad Member

[Miles Sharpe (msdomdonner)]

Bug 1033579

I can send the output of ubuntu-bug network-manager if you guys will get more info from it.

[Thomas Hood (jdthood)]

@miles: Please reboot, reproduce the bug and then run "sudo apport-collect 1033579" to submit more information about the affected system.

[Thomas Hood (jdthood)]

@miles: Also, please let us know the exact model name and number of the modem you are using.

[Miles Sharpe (msdomdonner)]

apport information

[Miles Sharpe (msdomdonner)]

apport information

[Miles Sharpe (msdomdonner)]

apport information

[Miles Sharpe (msdomdonner)]

apport information

[Miles Sharpe (msdomdonner)]

apport information

[Miles Sharpe (msdomdonner)]

apport information

[Miles Sharpe (msdomdonner)]

apport information

[Miles Sharpe (msdomdonner)]

apport information

[Miles Sharpe (msdomdonner)]

apport information

[Miles Sharpe (msdomdonner)]

apport information

[Miles Sharpe (msdomdonner)]

apport information

[Miles Sharpe (msdomdonner)]

apport information

[Miles Sharpe (msdomdonner)]

-----Original Message-----
From: Thomas Hood <email address hidden>
Reply-to: Bug 1033579 <email address hidden>
To: <email address hidden>
Subject: [Bug 1033579] Re: network manager doesnt auto connect to mobile
broadband
Date: Tue, 07 Aug 2012 10:26:01 -0000

@miles: Also, please let us know the exact model name and number of the
modem you are using.

Hi again, I am using a nokia 2730 classic because it shows the enable
broadband. the alcatel modem doesnt even show that. I have tried ticking
the connect automatically block and have enabled the broadband
connection, but on every restart I have to do it again. Its as if NM
doesnt remember what state to be in. With ubuntu maverick I ticked the
auto connect block once and it is still working. Only 12.04 seems to
forget my choices. Thank you for the help. I hope we are successful
Miles

[Thomas Hood (jdthood)]

Tip from upstream website:

Nokia Phones
-----------------------
Be sure to select "PC Suite" mode on the phone when plugging the USB cable in as this mode provides an AT-compatible serial connection to NetworkManager. A common mistake is to place the phone in "Storage" mode.

[Thomas Hood (jdthood)]

I also notice that upstream lists the Nokia 2720 as known to work but not the 2730.

[Miles Sharpe (msdomdonner)]

-----Original Message-----
From: Thomas Hood <email address hidden>
Reply-to: Bug 1033579 <email address hidden>
To: <email address hidden>
Subject: [Bug 1033579] Re: NM doesn't autoconnect to mobile broadband --
Nokia 2730 classic
Date: Tue, 07 Aug 2012 17:03:42 -0000

I also notice that upstream lists the Nokia 2720 as known to work but
not the 2730.

Hi Thomas, Ive been using my 2730 on maverick 10.10 for 2 years
and on 11.04 for a few months without any problems. I am using it now.
Its just the nm auto connect function that doesnt work

[Miles Sharpe (msdomdonner)]

-----Original Message-----
From: Thomas Hood <email address hidden>
Reply-to: Bug 1033579 <email address hidden>
To: <email address hidden>
Subject: [Bug 1033579] Re: NM doesn't autoconnect to mobile broadband --
Nokia 2730 classic
Date: Tue, 07 Aug 2012 17:03:42 -0000

I also notice that upstream lists the Nokia 2720 as known to work but
not the 2730.

I am using the nokia 2730 to get online with at the moment, but, have to
manually tell nm to connect. have also plugged in my usb modem but nm
sees it as storage. modeswitch doesnt seem to be working. lsusb shows
Bus 001 Device 007: ID 1bbb:f000 T & A Mobile Phones
modem is an alcatel X080s. The output of tail /var/log/syslog is here

http://slexy.org/view/s20dvmSy32
If you need more info please explain nicely as I am not an IT person and
still learning linux/ubuntu
Thanks again
Miles

[Miles Sharpe (msdomdonner)]

This bug only appears after doing an update. only way I can keep nm working is to do an offline clean install, then before rebooting to complete installation plug in the modem and setup for my SP. then reboot. Then apt-get update and install synaptic and use the package lock version option for network-manager and aptitude hold network-manager then use synaptic to mark all upgrades and upgrade. then network-manager still sees my modem and gives the enable mobile broadband option

[Miles Sharpe (msdomdonner)]

The auto connect option still doesnt work but at least I can connect now with my modem

[Miles Sharpe (msdomdonner)]

I am on irc freenode #ubuntu-za most of the time. ZA time. but can try match times with whoever is working with this bug. TY

[Miles Sharpe (msdomdonner)]

using sakis3g and gnome-ppp i was able to connect to the modem network-manager couldnt see once upgraded

[Miles Sharpe (msdomdonner)]

Not being an IT person is difficult, but I think that if the enable broadband remains ticked
the same as the enable networking remains ticked or enabled then the autodial function will most likely work as well

[Dave Russell (drussell)]

So this is a regression since the release of 12.04? Works fine when first installed, doesn't work as expected after it's been upgraded to the latest versions?

[Miles Sharpe (msdomdonner)]

That is correct. blocking the upgrade as from the cd install, nm works

[Mathieu Trudel-Lapierre (cyphermox)]

Mobile devices don't do autoconnect yet; marking as Wishlist.

[Marius B. Kotsbak (mariusko)]

I consider this as duplicate of bug #848164 then.