Activity log for bug #1800542

Date Who What changed Old value New value Message
2018-10-29 20:42:41 Steve Langasek bug added bug
2018-10-29 20:50:30 Mathieu Trudel-Lapierre bug added subscriber Mathieu Trudel-Lapierre
2018-10-29 21:18:57 Cristian Aravena Romero network-manager-openvpn (Ubuntu): status New Incomplete
2018-10-29 21:33:06 Steve Langasek tags apport-collected cosmic
2018-10-29 21:33:07 Steve Langasek description After upgrade to Ubuntu 18.10, my connection to my employer's VPN server has become unstable. The server provides both ipv4 and ipv6 endpoints. Since I have global ipv6 at home, my client defaults to connecting over ipv6. The connection consistently drops after only a few minutes of being connected. If I force the connection to use ipv4 (by hard-coding the host resolution in /etc/hosts), the connection is stable. If I use ipv6 and force proto-tcp=yes, the connection is stable. If I use the default ipv6 and udp, the connection is not stable. Using tcp for VPNs is suboptimal. Hard-coding addresses in /etc/hosts is suboptimal. This may be a bug in openvpn rather than in network-manager-openvpn, but I'm starting here. It's possible there are pathMTU issues involved, but I reproduced this same problem when I was on a different network from my home network (though I did not confirm, when I had access to this other network, that it was ipv6-enabled). I will work on getting more details about both sides of the network to try to debug this. After upgrade to Ubuntu 18.10, my connection to my employer's VPN server has become unstable. The server provides both ipv4 and ipv6 endpoints. Since I have global ipv6 at home, my client defaults to connecting over ipv6. The connection consistently drops after only a few minutes of being connected. If I force the connection to use ipv4 (by hard-coding the host resolution in /etc/hosts), the connection is stable. If I use ipv6 and force proto-tcp=yes, the connection is stable. If I use the default ipv6 and udp, the connection is not stable. Using tcp for VPNs is suboptimal. Hard-coding addresses in /etc/hosts is suboptimal. This may be a bug in openvpn rather than in network-manager-openvpn, but I'm starting here. It's possible there are pathMTU issues involved, but I reproduced this same problem when I was on a different network from my home network (though I did not confirm, when I had access to this other network, that it was ipv6-enabled). I will work on getting more details about both sides of the network to try to debug this. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2010-09-24 (2957 days ago) InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1) NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: network-manager-openvpn 1.8.6-1ubuntu1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Tags: cosmic Uname: Linux 4.18.0-10-generic x86_64 UpgradeStatus: Upgraded to cosmic on 2018-10-18 (11 days ago) UserGroups: adm admin cdrom dialout docker libvirt libvirtd lpadmin lxd mythtv plugdev sambashare sbuild src sudo _MarkForUpload: True
2018-10-29 21:33:08 Steve Langasek attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1800542/+attachment/5206916/+files/Dependencies.txt
2018-10-29 21:33:09 Steve Langasek attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1800542/+attachment/5206917/+files/ProcCpuinfoMinimal.txt
2018-10-29 21:33:11 Steve Langasek attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1800542/+attachment/5206918/+files/ProcEnviron.txt
2018-10-29 21:34:06 Steve Langasek network-manager-openvpn (Ubuntu): status Incomplete Confirmed
2019-02-14 14:49:54 Sebastien Bacher network-manager-openvpn (Ubuntu): importance Undecided High
2019-02-14 14:49:54 Sebastien Bacher network-manager-openvpn (Ubuntu): status Confirmed Incomplete
2019-02-14 14:50:21 Sebastien Bacher bug added subscriber Sebastien Bacher
2019-04-16 17:32:01 Steve Langasek attachment added vpn-fail.log https://bugs.launchpad.net/ubuntu/+source/network-manager-openvpn/+bug/1800542/+attachment/5256313/+files/vpn-fail.log
2019-04-16 17:32:32 Steve Langasek network-manager-openvpn (Ubuntu): status Incomplete New