No feedback on failed OpenVPN connection

Bug #1722118 reported by linex83
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
network-manager-openvpn (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

I imported an OpenVPN configuration file. This worked fine. However, when I tried to connect to my OpenVPN server, the connection didn't work. This wasn't obvious though, since the network manager menu disappears right after clicking "Connect". Indeed, the connection couldn't possibly work, since I didn't copy the CA and the TA files. After copying those files next to the config file, the connection succeeded. However, again, without any feedback, except for the changing icon in the systray.

My minimal expectation would be to see an error message when the connection fails for whatever reason.

I have further issues with network manager or the openvpn plugin:
- I don't like that the menu disappears right away, this does not provide sufficient feedback to the user on the success of his operation.
- I don't like that the network manager does not automatically suggest to install the openvpn plugin when trying to import openvpn config files.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: network-manager-openvpn-gnome 1.2.10-0ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
ApportVersion: 2.20.7-0ubuntu2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Oct 8 22:21:36 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-10-08 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
SourcePackage: network-manager-openvpn
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
linex83 (linex83) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

Changed in network-manager-openvpn (Ubuntu):
importance: Undecided → Low
Revision history for this message
linex83 (linex83) wrote :

I reported the issue on GNOME Bugzilla:

Bug 788839 - No feedback on failed OpenVPN connection

https://bugzilla.gnome.org/show_bug.cgi?id=788839

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager-openvpn (Ubuntu):
status: New → Confirmed
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