Constant stream of message boxes with "Unable to mount MTP device" plugging in GoPro HERO 7
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| nemo (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
Bug Description
Hi Everyone,
I am using Ubuntu 20.04.3 LTS, x86_64, fully patched. I installed Cinnamon and got rid of GNOME because I needed a tiling window manager. The File Manager used with Cinnamon is Nemo.
I bought a GoPro HERO 7 and plugged it in over USB to charge the battery. The result is a constant stream of message boxes that states:
Unable to mount HERO7
Unable to open MTP device "xxx,yyy"
In the message, xxx appear to always be 001. yyy changes, and takes the values 001, 002, 003, 004, ...
A new message box appears approximately every 10 seconds.
I think one message box will do just fine. There's no need to spam me every 10 seconds.
My apologies if this is not a Nemo issue. Looking at the message box, it is the sort of thing provided by the file manager.
==========
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.3 LTS
Release: 20.04
Codename: focal
$ wmctrl -m
Name: Mutter (Muffin)
Class: N/A
PID: N/A
Window manager's "showing the desktop" mode: OFF
$ apt-cache show lightdm
Package: lightdm
Architecture: amd64
Version: 1.30.0-
Priority: optional
Section: universe/x11
$ apt-cache show cinnamon
Package: cinnamon
Architecture: amd64
Version: 4.4.8-4ubuntu0.2
Priority: optional
Section: universe/x11
Origin: Ubuntu
$ apt-cache show nemo
Package: nemo
Architecture: amd64
Version: 4.4.2-2ubuntu2
Priority: optional
Section: universe/misc
Origin: Ubuntu

> Unable to mount HERO7
> Unable to open MTP device "xxx,yyy"
>
> In the message, xxx appear to always be 001. yyy changes, and
> takes the values 001, 002, 003, 004, ...
it looks like the yyy values loop at 128. So the range is [001, 002, ..., 126, 127]. After 127 the value loops back around to 001.