Constant stream of message boxes with "Unable to mount MTP device" plugging in GoPro HERO 7

Bug #1956376 reported by Jeffrey Walton
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nemo (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hi Everyone,

I am using Ubuntu 20.04.3 LTS, x86_64, fully patched. I installed Cinnamon and got rid of GNOME because I needed a tiling window manager. The File Manager used with Cinnamon is Nemo.

I bought a GoPro HERO 7 and plugged it in over USB to charge the battery. The result is a constant stream of message boxes that states:

    Unable to mount HERO7
    Unable to open MTP device "xxx,yyy"

In the message, xxx appear to always be 001. yyy changes, and takes the values 001, 002, 003, 004, ...

A new message box appears approximately every 10 seconds.

I think one message box will do just fine. There's no need to spam me every 10 seconds.

My apologies if this is not a Nemo issue. Looking at the message box, it is the sort of thing provided by the file manager.

==========

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.3 LTS
Release: 20.04
Codename: focal

$ wmctrl -m
Name: Mutter (Muffin)
Class: N/A
PID: N/A
Window manager's "showing the desktop" mode: OFF

$ apt-cache show lightdm
Package: lightdm
Architecture: amd64
Version: 1.30.0-0ubuntu4~20.04.1
Priority: optional
Section: universe/x11

$ apt-cache show cinnamon
Package: cinnamon
Architecture: amd64
Version: 4.4.8-4ubuntu0.2
Priority: optional
Section: universe/x11
Origin: Ubuntu

$ apt-cache show nemo
Package: nemo
Architecture: amd64
Version: 4.4.2-2ubuntu2
Priority: optional
Section: universe/misc
Origin: Ubuntu

Revision history for this message
Jeffrey Walton (noloader) wrote :
Revision history for this message
Jeffrey Walton (noloader) wrote :

> Unable to mount HERO7
> Unable to open MTP device "xxx,yyy"
>
> In the message, xxx appear to always be 001. yyy changes, and
> takes the values 001, 002, 003, 004, ...

it looks like the yyy values loop at 128. So the range is [001, 002, ..., 126, 127]. After 127 the value loops back around to 001.

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