Nautlus hangs when deleting over LAN

Bug #722494 reported by Dave M G on 2011-02-21
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Nautilus
New
Low
nautilus (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: nautilus

I have some external drives that are mounted by NFS over a LAN.

If I view the drive/folder in Nautilus, and select any number of files (1 or more), and then delete that file by any method (press delete key, use a drop down menu, right click and select delete...), Nautilus will display a progress bar, and then freeze.

The only way to stop it is to force it to quit. However, after that, unless I reboot, I can not open any new Nautilus windows.

I looked for possible fixes or solutions on the web, and found the suggestion that pressing shift+delete will bypass the trash and avoid this problem. However, this fix does not work for me.

$ lsb_release -rd
Description: Ubuntu 10.10
Release: 10.10
$ apt-cache policy nautilus
nautilus:
  Installed: 1:2.32.0-0ubuntu1.3
  Candidate: 1:2.32.0-0ubuntu1.3
  Version table:
 *** 1:2.32.0-0ubuntu1.3 0
        500 http://ubuntu-ashisuto.ubuntulinux.jp/ubuntu/ maverick-updates/main i386 Packages
        100 /var/lib/dpkg/status
     1:2.32.0-0ubuntu1 0
        500 http://ubuntu-ashisuto.ubuntulinux.jp/ubuntu/ maverick/main i386 Packages

Changed in nautilus (Ubuntu):
assignee: nobody → Glen Luscombe (glenluscombe)
Changed in nautilus (Ubuntu):
status: New → Incomplete
Glen Luscombe (glenluscombe) wrote :

Hi there. Thanks for helping to make Ubuntu better by filing a bug report.

We need more information about the bug in order to progress its solution. Is it possible to run a Strace while deleting a file over NFS? Please follow the instructions at https://wiki.ubuntu.com/Strace and post the output into the bug report.

Changed in nautilus (Ubuntu):
assignee: Glen Luscombe (glenluscombe) → nobody
Dave M G (martin-autotelic) wrote :

I followed the instructions for strace, and was able to reproduce the problem while strace was running.

The log file it created, though was 31.2 MB in size, though. While it was running, it was streaming output at the command line at an incredibly fast rate.

In any case, while strace was running, I deleted a series of files on the remote machine until the problem occurred. Then I had to reboot to get Nautilus to run again.

I hope the attached log file contains information that can help debug the problem.

Glen Luscombe (glenluscombe) wrote :

I think I can reproduce the hang. It only happens for me when I navigate to a partition mounted over NFS *while running strace*, however the strace output is very similar during the crash, and clearly shows the transition from normal operation to hang at 17:20:17.336678 (See attached strace file 'strace-nautilus_testcase.log').

Changed in nautilus (Ubuntu):
status: Incomplete → Confirmed
Changed in nautilus:
importance: Unknown → Low
status: Unknown → New
Kamus (kamus) on 2011-06-09
Changed in nautilus (Ubuntu):
importance: Undecided → Low
status: Confirmed → Triaged
Dave M G (martin-autotelic) wrote :

This problem has been resolved for me. I can't say which upgrade solved it, but since reporting it and updating my system many times, the issue no longer happens.

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