Bug #715604 “FM took 10 min to mv 1.0 GB, contention on drive” : Bugs : nautilus package : Ubuntu

Revision history for this message

bsalem (bruce-euphon) wrote on 2011-02-09:

#1

Dependencies.txt Edit (5.2 KiB, text/plain; charset="utf-8")
GConfNonDefault.txt Edit (638 bytes, text/plain; charset="utf-8")
ProcMaps.txt Edit (60.2 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (784 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (58.2 KiB, text/plain; charset="utf-8")
usr_lib_nautilus.txt Edit (349 bytes, text/plain; charset="utf-8")

Revision history for this message

bsalem (bruce-euphon) wrote on 2011-02-09:

#2

$ uname -a
Linux brucesalem-FQ582AA-ABA-SR5710F 2.6.35-25-generic #44-Ubuntu SMP Fri Jan 21 17:40:48 UTC 2011 i686 GNU/Linux

Revision history for this message

Pedro Villavicencio (pedro) wrote on 2011-06-01:

#3

thanks for the report, could you please test with natty? thanks in advance.

Changed in nautilus (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

bsalem (bruce-euphon) wrote on 2011-06-02: Re: [Bug 715604] Re: FM took 10 min to mv 1.0 GB, contention on drive

#4

Download full text (3.5 KiB)

Natty is Ubuntu 11.04 ? If I use that I am still using Gnome? I had run
Natty with the test
ISO and Virtual Box, although it is very slow, and it doesn't mount the
drive.

I am now pretty sure that the problem is corruption on the gnome virtual
filesystem metadata that causes this, and that is caused by user error.
Clearing the cache when the drive isn't in use fixes the problem. It is
relatively easy to corrupt the data. One has to delete a dir before the file
operation has returned from a move of the files into another place. I think
this situation is caused because the device is very slow on some requests. I
understand that detailed product support is a can of worms. I would say my
disk is not supported, but still there may be a way to protect the metadata
in software, such as
a system of one or more locks that prevent corruption. When the drive begins
to get sluggish I run the following script.

rm -rf ~/.local/share/gvfs-metadata
pkill gvfsd-metadata

Since I have no documentation of what is written into that metadata binary
data file, I am
assuming it is a structure in C or an object instance in C++, I cannot
troubleshoot
what I believe to be corruption that hangs nautalus. If i resort to shell
commands
on the drive, I do not experience the delays. Since I want the features of
the FM,
I clear the cache with the above commands.

If you want troubleshooting of the metadata I need a utility that can run
diagnostics on
it. If such a tool exists, I haven't found it.

On Wed, Jun 1, 2011 at 9:30 AM, Pedro Villavicencio <email address hidden>wrote:

> thanks for the report, could you please test with natty? thanks in
> advance.
>
> ** Changed in: nautilus (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: nautilus (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/715604
>
> Title:
> FM took 10 min to mv 1.0 GB, contention on drive
>
> Status in “nautilus” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> Just copied a 1 GB dir from boot drive, fs ext3 type to USB 1.5 TB My
> Book from Western Digital with NTFS fs.
>
> This operation took 10 minutes, and I could tell that there was
> contention on the drive while this was happening.
>
> There is another bug by me which is similar and because I have tested both
> with other file managers and the shell and
> an earlier version of this FM on U 9.04, and since I began seeing degraded
> performance on this drive after recommended
> upgrades on Jan 20, 2011, I think it is a problem with the current release
> and was not a problem from U 10.10 installed
> of the DVD.
>
> Not only do I want to report this as a bug, but I want to remove nautilis
> 2.32.0 and install a down rev version, possibly
> the one which was first shipped with U 10.10 provided the kernel does not
> conflict.
>
> Further, I do not think this is a kernel or driver problem since other
> file managers and file viewers do not see the performance
> hit.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: nautilus 1:2.32.0-0ubuntu1.3
> ProcVersi...

Natty is Ubuntu 11.04 ? If I use that I am still using Gnome? I had run
Natty with the test
ISO and Virtual Box, although it is very slow, and it doesn't mount the
drive.

I am now pretty sure that the problem is corruption on the gnome virtual
filesystem metadata that causes this, and that is caused by user error.
Clearing the cache when the drive isn't in use fixes the problem. It is
relatively easy to corrupt the data. One has to delete a dir before the file
operation has returned from a move of the files into another place. I think
this situation is caused because the device is very slow on some requests. I
understand that detailed product support is a can of worms. I would say my
disk is not supported, but still there may be a way to protect the metadata
in software, such as
a system of one or more locks that prevent corruption. When the drive begins
to get sluggish I run the following script.

rm -rf ~/.local/share/gvfs-metadata
pkill gvfsd-metadata

Since I have no documentation of what is written into that metadata binary
data file, I am
assuming it is a structure in C or an object instance in C++, I cannot
troubleshoot
what I believe to be corruption that hangs nautalus. If i resort to shell
commands
on the drive, I do not experience the delays. Since I want the features of
the FM,
I clear the cache with the above commands.

If you want troubleshooting of the metadata I need a utility that can run
diagnostics on
it. If such a tool exists, I haven't found it.

On Wed, Jun 1, 2011 at 9:30 AM, Pedro Villavicencio <pedro@ubuntu.com>wrote:

> thanks for the report, could you please test with natty? thanks in
> advance.
>
> ** Changed in: nautilus (Ubuntu)
>   Importance: Undecided => Low
>
> ** Changed in: nautilus (Ubuntu)
>       Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/715604
>
> Title:
>  FM took 10 min to mv 1.0 GB, contention on drive
>
> Status in “nautilus” package in Ubuntu:
>  Incomplete
>
> Bug description:
>  Binary package hint: nautilus
>
>  Just copied a 1 GB dir from boot drive, fs ext3 type to USB 1.5 TB My
>  Book from Western Digital with NTFS fs.
>
>  This operation took 10 minutes, and I could tell that there was
>  contention on the drive while this was happening.
>
>  There is another bug by me which is similar and because I have tested both
> with other file managers and the shell and
>  an earlier version of this FM on U 9.04, and since I began seeing degraded
> performance on this drive after recommended
>  upgrades on Jan 20, 2011, I think it is a problem with the current release
> and was not a problem from U 10.10 installed
>  of the DVD.
>
>  Not only do I want to report this as a bug, but I want to remove nautilis
> 2.32.0 and install a  down rev version, possibly
>  the one which was first shipped with U 10.10 provided the kernel does not
> conflict.
>
>  Further, I do not think this is a kernel or driver problem since other
> file managers and file viewers do not see the performance
>  hit.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 10.10
>  Package: nautilus 1:2.32.0-0ubuntu1.3
>  ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
>  Uname: Linux 2.6.35-25-generic i686
>  Architecture: i386
>  Date: Tue Feb  8 22:07:03 2011
>  ExecutablePath: /usr/bin/nautilus
>  ProcEnviron:
>   LANG=en_US.utf8
>   SHELL=/bin/bash
>  SourcePackage: nautilus
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/715604/+subscribe
>

Revision history for this message

Launchpad Janitor (janitor) wrote on 2011-08-02:

#5

[Expired for nautilus (Ubuntu) because there has been no activity for 60 days.]

Changed in nautilus (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

bsalem (bruce-euphon) wrote on 2011-08-03:

#6

I've worked in technical support for Sun Microsystems for 7 years supporting
manual section 1 commands and shell programming and later compiler escalated
bugs, so just telling me to upgrade to the next OS release and then killing
the bug after two months is just kicking the can down the road. Unless you
can tell me that there was a code change with addresses the symptoms I
described, i.e. the same code was ported to Ubuntu 11.4, I hardly regard the
bug as fixed.

You could reply that nautilus is not supported under the next OS, even
though because I don't have a true 3D graphics card and so can't run unity,
I get Gnome if I try to run from
a live DVD image, So, in that case the problem still exists in the next
release as long as I run nautalis there, so unless there was a code fix that
touched the Gnome Virtual Filesystem, i can't see how this has been fixed or
that somehow nautalis is not supported.
Forward the bug against the next release, then. I don't believe it as fixed.

On Mon, Aug 1, 2011 at 9:17 PM, Launchpad Bug Tracker <
<email address hidden>> wrote:

> [Expired for nautilus (Ubuntu) because there has been no activity for 60
> days.]
>
> ** Changed in: nautilus (Ubuntu)
> Status: Incomplete => Expired
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/715604
>
> Title:
> FM took 10 min to mv 1.0 GB, contention on drive
>
> Status in “nautilus” package in Ubuntu:
> Expired
>
> Bug description:
> Binary package hint: nautilus
>
> Just copied a 1 GB dir from boot drive, fs ext3 type to USB 1.5 TB My
> Book from Western Digital with NTFS fs.
>
> This operation took 10 minutes, and I could tell that there was
> contention on the drive while this was happening.
>
> There is another bug by me which is similar and because I have tested both
> with other file managers and the shell and
> an earlier version of this FM on U 9.04, and since I began seeing degraded
> performance on this drive after recommended
> upgrades on Jan 20, 2011, I think it is a problem with the current release
> and was not a problem from U 10.10 installed
> of the DVD.
>
> Not only do I want to report this as a bug, but I want to remove nautilis
> 2.32.0 and install a down rev version, possibly
> the one which was first shipped with U 10.10 provided the kernel does not
> conflict.
>
> Further, I do not think this is a kernel or driver problem since other
> file managers and file viewers do not see the performance
> hit.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: nautilus 1:2.32.0-0ubuntu1.3
> ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
> Uname: Linux 2.6.35-25-generic i686
> Architecture: i386
> Date: Tue Feb 8 22:07:03 2011
> ExecutablePath: /usr/bin/nautilus
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: nautilus
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/715604/+subscriptions
>

I've worked in technical support for Sun Microsystems for 7 years supporting
manual section 1 commands and shell programming and later compiler escalated
bugs, so just telling me to upgrade to the next OS release and then killing
the bug after two months is just kicking the can down the road. Unless you
can tell me that there was a code change with addresses the symptoms I
described, i.e. the same code was ported to Ubuntu 11.4, I hardly regard the
bug as fixed.

You could reply that nautilus is not supported under the next OS, even
though because I don't have a true 3D graphics card and so can't run unity,
I get Gnome if I try to run from
a live DVD image, So, in that case the problem still exists in the next
release as long as I run nautalis there, so unless there was a code fix that
touched the Gnome Virtual Filesystem, i can't see how this has been fixed or
that somehow nautalis is not supported.
Forward the bug against the next release, then. I don't believe it as fixed.

On Mon, Aug 1, 2011 at 9:17 PM, Launchpad Bug Tracker <
715604@bugs.launchpad.net> wrote:

> [Expired for nautilus (Ubuntu) because there has been no activity for 60
> days.]
>
> ** Changed in: nautilus (Ubuntu)
>       Status: Incomplete => Expired
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/715604
>
> Title:
>  FM took 10 min to mv 1.0 GB, contention on drive
>
> Status in “nautilus” package in Ubuntu:
>   Expired
>
> Bug description:
>  Binary package hint: nautilus
>
>  Just copied a 1 GB dir from boot drive, fs ext3 type to USB 1.5 TB My
>  Book from Western Digital with NTFS fs.
>
>  This operation took 10 minutes, and I could tell that there was
>  contention on the drive while this was happening.
>
>  There is another bug by me which is similar and because I have tested both
> with other file managers and the shell and
>  an earlier version of this FM on U 9.04, and since I began seeing degraded
> performance on this drive after recommended
>  upgrades on Jan 20, 2011, I think it is a problem with the current release
> and was not a problem from U 10.10 installed
>  of the DVD.
>
>  Not only do I want to report this as a bug, but I want to remove nautilis
> 2.32.0 and install a  down rev version, possibly
>  the one which was first shipped with U 10.10 provided the kernel does not
> conflict.
>
>  Further, I do not think this is a kernel or driver problem since other
> file managers and file viewers do not see the performance
>  hit.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 10.10
>  Package: nautilus 1:2.32.0-0ubuntu1.3
>  ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
>  Uname: Linux 2.6.35-25-generic i686
>  Architecture: i386
>  Date: Tue Feb  8 22:07:03 2011
>  ExecutablePath: /usr/bin/nautilus
>  ProcEnviron:
>   LANG=en_US.utf8
>   SHELL=/bin/bash
>  SourcePackage: nautilus
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/715604/+subscriptions
>

Revision history for this message

Sebastien Bacher (seb128) wrote on 2011-08-03:

#7

the bug expiration is done automatically by the bug tracker for bugs staying in incomplete status, you should change the status back to New when adding informations so the triagers can see it should be picked for review

Changed in nautilus (Ubuntu):
status:	Expired → New

Revision history for this message

bsalem (bruce-euphon) wrote on 2011-08-03:

#8

I checked the Bug IDs, which I should have done before I replied last. This
is a near duplicate of another bug which has been confirmed and I mistakenly
thought that it was the same bug, so please disregard my comment below. The
basic problem appears to go forward as the other bug, thanks.

On Wed, Aug 3, 2011 at 2:16 AM, Sebastien Bacher <email address hidden> wrote:

> the bug expiration is done automatically by the bug tracker for bugs
> staying in incomplete status, you should change the status back to New
> when adding informations so the triagers can see it should be picked for
> review
>
> ** Changed in: nautilus (Ubuntu)
> Status: Expired => New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/715604
>
> Title:
> FM took 10 min to mv 1.0 GB, contention on drive
>
> Status in “nautilus” package in Ubuntu:
> New
>
> Bug description:
> Binary package hint: nautilus
>
> Just copied a 1 GB dir from boot drive, fs ext3 type to USB 1.5 TB My
> Book from Western Digital with NTFS fs.
>
> This operation took 10 minutes, and I could tell that there was
> contention on the drive while this was happening.
>
> There is another bug by me which is similar and because I have tested both
> with other file managers and the shell and
> an earlier version of this FM on U 9.04, and since I began seeing degraded
> performance on this drive after recommended
> upgrades on Jan 20, 2011, I think it is a problem with the current release
> and was not a problem from U 10.10 installed
> of the DVD.
>
> Not only do I want to report this as a bug, but I want to remove nautilis
> 2.32.0 and install a down rev version, possibly
> the one which was first shipped with U 10.10 provided the kernel does not
> conflict.
>
> Further, I do not think this is a kernel or driver problem since other
> file managers and file viewers do not see the performance
> hit.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: nautilus 1:2.32.0-0ubuntu1.3
> ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
> Uname: Linux 2.6.35-25-generic i686
> Architecture: i386
> Date: Tue Feb 8 22:07:03 2011
> ExecutablePath: /usr/bin/nautilus
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: nautilus
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/715604/+subscriptions
>

I checked the Bug IDs, which I should have done before I replied last. This
is a near duplicate of another bug which has been confirmed and I mistakenly
thought that it was the same bug, so please disregard my comment below. The
basic problem appears to go forward as the other bug, thanks.

On Wed, Aug 3, 2011 at 2:16 AM, Sebastien Bacher <seb128@ubuntu.com> wrote:

> the bug expiration is done automatically by the bug tracker for bugs
> staying in incomplete status, you should change the status back to New
> when adding informations so the triagers can see it should be picked for
> review
>
> ** Changed in: nautilus (Ubuntu)
>       Status: Expired => New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/715604
>
> Title:
>  FM took 10 min to mv 1.0 GB, contention on drive
>
> Status in “nautilus” package in Ubuntu:
>   New
>
> Bug description:
>  Binary package hint: nautilus
>
>  Just copied a 1 GB dir from boot drive, fs ext3 type to USB 1.5 TB My
>  Book from Western Digital with NTFS fs.
>
>  This operation took 10 minutes, and I could tell that there was
>  contention on the drive while this was happening.
>
>  There is another bug by me which is similar and because I have tested both
> with other file managers and the shell and
>  an earlier version of this FM on U 9.04, and since I began seeing degraded
> performance on this drive after recommended
>  upgrades on Jan 20, 2011, I think it is a problem with the current release
> and was not a problem from U 10.10 installed
>  of the DVD.
>
>  Not only do I want to report this as a bug, but I want to remove nautilis
> 2.32.0 and install a  down rev version, possibly
>  the one which was first shipped with U 10.10 provided the kernel does not
> conflict.
>
>  Further, I do not think this is a kernel or driver problem since other
> file managers and file viewers do not see the performance
>  hit.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 10.10
>  Package: nautilus 1:2.32.0-0ubuntu1.3
>  ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
>  Uname: Linux 2.6.35-25-generic i686
>  Architecture: i386
>  Date: Tue Feb  8 22:07:03 2011
>  ExecutablePath: /usr/bin/nautilus
>  ProcEnviron:
>   LANG=en_US.utf8
>   SHELL=/bin/bash
>  SourcePackage: nautilus
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/715604/+subscriptions
>

Revision history for this message

Sebastien Bacher (seb128) wrote on 2019-01-15:

#9

The bug is old and Ubuntu changed quite a lot since, there has also been no activity here nor similar reports. Closing since we believe the issue as described is deprecated but feel free to file a new report if you still have problems in recent Ubuntu versions.

Changed in nautilus (Ubuntu):
status:	New → Invalid

Ubuntu
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FM took 10 min to mv 1.0 GB, contention on drive

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Ubuntunautilus package

FM took 10 min to mv 1.0 GB, contention on drive

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Ubuntu
nautilus package