SD Card Reader shows Incomplete / Corrupt Files

Bug #649912 reported by martin
60
This bug affects 12 people
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Confirmed
Low
Unassigned
Nominated for Maverick by PronkMedia

Bug Description

Binary package hint: nautilus

10.10 Beta
Nautilus 2.32.0
HP 6700 Series Laptop with built-in SD (and multi-) card reader.

SD card reader displays incomplete or corrupted files. Eg, jpgs shown as random coloured thumbnail or random characters. Some files are not displayed at all. Some files are correctly displayed.

Opening an affected file (if you can see it) does not work. Different error messages occur - 'could not open file' or 'type not supported' 'could not display' etc. Some correctly displayed files also yield these messages.

Ejecting the card usually results in Nautilus closing/crashing. In some cases browsing the file structure or attempting to open some files also crashes Nautilus. When it closes there is no prompt for bug report.

The card reader was a problem a couple of years ago (8? Series of Ubuntu) on my HP Laptop - simply didn't work at all but since Karmic/Lucid it's worked flawlessly.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: nautilus 1:2.32.0-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
Date: Tue Sep 28 16:58:35 2010
ExecutablePath: /usr/bin/nautilus
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: nautilus

Revision history for this message
martin (braaart) wrote :
Revision history for this message
martin (braaart) wrote :

An additional problem has emerged: Opening some files on the SD card causes total system crash. In one instance the laptop was left hanging with the purple Ubuntu screen (with 5 orange dots) and a 5 second repeating loop of part of the currently played song (Whitney Huston's I will always love you, which was rather scary). Switching OFF did not work and I had to unplug and remove the battery to kill the computer.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

what does dmesg says ? could you attach that log file? also please report the crash with apport.

Changed in nautilus (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
martin (braaart) wrote : Re: [Bug 649912] Re: SD Card Reader shows Incomplete / Corrupt Files
  • dmesg Edit (55.4 KiB, application/octet-stream; name=dmesg)
  • dmesg.0 Edit (56.2 KiB, application/octet-stream; name="dmesg.0")

Not sure if this is what you're after.

How do I report the crash with apport?

Also, Nautilus auto opens when the SD card is inserted and immediately
closes. You then have to restart it, before looking at the file
structure and going into the problems I described in the bug report.

On 29 September 2010 20:35, Pedro Villavicencio <email address hidden> wrote:
> what does dmesg says ? could you attach that log file? also please
> report the crash with apport.
>
> ** Changed in: nautilus (Ubuntu)
>   Importance: Undecided => Low
>
> ** Changed in: nautilus (Ubuntu)
>       Status: New => Incomplete
>
> --
> SD Card Reader shows Incomplete / Corrupt Files
> https://bugs.launchpad.net/bugs/649912
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “nautilus” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> 10.10 Beta
> Nautilus 2.32.0
> HP 6700 Series Laptop with built-in SD (and multi-) card reader.
>
> SD card reader displays incomplete or corrupted files. Eg, jpgs shown as random coloured thumbnail or random characters. Some files are not displayed at all. Some files are correctly displayed.
>
> Opening an affected file (if you can see it) does not work. Different error messages occur - 'could not open file' or 'type not supported' 'could not display' etc. Some correctly displayed files also yield these messages.
>
> Ejecting the card usually results in Nautilus closing/crashing. In some cases browsing the file structure or attempting to open some files also crashes Nautilus. When it closes there is no prompt for bug report.
>
> The card reader was a problem a couple of years ago (8? Series of Ubuntu) on my HP Laptop - simply didn't work at all but since Karmic/Lucid it's worked flawlessly.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: nautilus 1:2.32.0-0ubuntu1
> ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
> Uname: Linux 2.6.35-22-generic i686
> Architecture: i386
> Date: Tue Sep 28 16:58:35 2010
> ExecutablePath: /usr/bin/nautilus
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> ProcEnviron:
>  LANG=en_US.utf8
>  SHELL=/bin/bash
> SourcePackage: nautilus
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/649912/+subscribe
>

Revision history for this message
martin (braaart) wrote :

Ok, started the crash report with Apport but the bug was something
like 'nautilus crashed with SIGSEGV..' which already had many entries
from other people so I didn't log it.

On 30 September 2010 13:31, <email address hidden> wrote:
> Not sure if this is what you're after.
>
> How do I report the crash with apport?
>
> Also, Nautilus auto opens when the SD card is inserted and immediately
> closes. You then have to restart it, before looking at the file
> structure and going into the problems I described in the bug report.
>
> On 29 September 2010 20:35, Pedro Villavicencio <email address hidden> wrote:
>> what does dmesg says ? could you attach that log file? also please
>> report the crash with apport.
>>
>> ** Changed in: nautilus (Ubuntu)
>>   Importance: Undecided => Low
>>
>> ** Changed in: nautilus (Ubuntu)
>>       Status: New => Incomplete
>>
>> --
>> SD Card Reader shows Incomplete / Corrupt Files
>> https://bugs.launchpad.net/bugs/649912
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>> Status in “nautilus” package in Ubuntu: Incomplete
>>
>> Bug description:
>> Binary package hint: nautilus
>>
>> 10.10 Beta
>> Nautilus 2.32.0
>> HP 6700 Series Laptop with built-in SD (and multi-) card reader.
>>
>> SD card reader displays incomplete or corrupted files. Eg, jpgs shown as random coloured thumbnail or random characters. Some files are not displayed at all. Some files are correctly displayed.
>>
>> Opening an affected file (if you can see it) does not work. Different error messages occur - 'could not open file' or 'type not supported' 'could not display' etc. Some correctly displayed files also yield these messages.
>>
>> Ejecting the card usually results in Nautilus closing/crashing. In some cases browsing the file structure or attempting to open some files also crashes Nautilus. When it closes there is no prompt for bug report.
>>
>> The card reader was a problem a couple of years ago (8? Series of Ubuntu) on my HP Laptop - simply didn't work at all but since Karmic/Lucid it's worked flawlessly.
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 10.10
>> Package: nautilus 1:2.32.0-0ubuntu1
>> ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
>> Uname: Linux 2.6.35-22-generic i686
>> Architecture: i386
>> Date: Tue Sep 28 16:58:35 2010
>> ExecutablePath: /usr/bin/nautilus
>> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
>> ProcEnviron:
>>  LANG=en_US.utf8
>>  SHELL=/bin/bash
>> SourcePackage: nautilus
>>
>> To unsubscribe from this bug, go to:
>> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/649912/+subscribe
>>
>

Revision history for this message
martin (braaart) wrote :

Hey, does anyone have any ideas about this?

The problem can't be too complicated as the SD card reader worked perfectly in 10.04, 9.10 and 9.04, and I think even as far back as 8.10 as I've been running a stable system since then.

Is there anymore information I can provide about my system/hardware to help.

This is a major problem losing this important feature. The good news is one can back install 10.04 and it goes away.

Revision history for this message
martin (braaart) wrote :

Some of the error messages for unopenable jpg files:

'Could not load image 'XXXX.JPG'. Followed by one or other of:

Error interpreting JPEG image file (Bogus DQT index 15)
Error interpreting JPEG image file (Unsupported marker type 0x71)
Error interpreting JPEG image file (Bogus marker length)
Error interpreting JPEG image file (Unsupported JPEG process: SOF type 0xcb)

Jan (dlabaljan)
Changed in nautilus (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
PronkMedia (peterpronk) wrote :

The same happens to me. Most of the files on my SD card seems to be corrupted.
But on other machines and operating systems the files on the same card are perfectly fine.

System:
 description: Notebook
 product: HP Pavilion dv6700 Notebook PC
 vendor: Hewlett-Packard
 version: Rev 1
 width: 64 bits

OS:
 Ubuntu 10.10
 x86_64

Revision history for this message
LUCAS MORESCHI (lucup08) wrote :

Hi,

The same happens to me when i use kernel 2.6.35-22-generic, but all work fine with kernel 2.6.32-25-generic.

When i insert the SD Card the system launches the automount, then when i enter to the mounted device i view the files JPEG as jpeg files but nautilus can't open them, the preview thumbs are not showed and when i click an image the viewer says "Error Interpreting JPEG image file...".

I conserve my old Kernel 2.6.32-25-generic, and when i run with this kernel version all work OK! The CardReader device works perfect.

My System:
Notebook - HP Pavilion dv6700 Series (dv6705el)
i'm using Ubuntu 10.10 - 32bits - kernel 2.6.35-22-generic.

thanks a lot.

Revision history for this message
martin (braaart) wrote :

Frustrated with 10.10!

Yeah, seems to be affecting HP Pavilion dv6XXX Laptops, with 4 reports now. Yes, the old kernel / 10.04 works fine with the SD Card Reader.

I now have quite a few issues with 10.10, and some ongoing unresolved ones that were also present in previous releases.

650998 Battery Status Applet not working properly
656192 Clock / Calendar - Calendar displayed in wrong place when you click on Clock..
650973 Tabs in Firefox close when selected..
656210 HP Laptop Remote Control does not Shutdown / Turn OFF computer..
656214 GShutdown doesn't execute Shutdown, Restart or End Session..
649912 SD Card Reader shows Incomplete / Corrupt Files

Not sure if these are still relevant:
456623 Network Manager does not automatically connect Mobile Broadband
462223 NM shows incorrect information for Mobile Broadband Connection

And a touchpad problem described in Answers:
129287 Which package controls the touchpad / text input?

I'm going to revert to 10.04 because there doesn't seem to be anything happening with these bugs. 10.04 does the same job for me but without a lot of the problems!

[URL=http://brainstorm.ubuntu.com/idea/21924/][IMG]http://brainstorm.ubuntu.com/idea/21924/image/1/[/IMG][/URL]

Revision history for this message
Andros83 (mail-ceandrea) wrote :

Aldo affect me!

There is also a duplicate:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/664830

Revision history for this message
Andros83 (mail-ceandrea) wrote :

the bug seems to be related at the age of sd card...
I've two sd card, the oldest have always corrupt files but the newest only sometimes...

Someone have the same Corrupt Files?

Revision history for this message
martin (braaart) wrote :

I only had a few SD cards to experiment with from 2006 to 2010, but the problem was present with all of them.

Revision history for this message
PronkMedia (peterpronk) wrote :

I have updated to kernel: 2.6.35-23-generic
The bug is still present with this kernel.

Revision history for this message
Alberto Pero (albypero) wrote :

The same happens to me. Most of the files on my SD card seems to be corrupted.
But on other machines and operating systems the files on the same card are perfectly fine.

System:
 description: Notebook
 product: HP Pavilion dv5-1225el Notebook PC
 vendor: Hewlett-Packard
 version: Rev 1
 width: 64 bits

OS:
 Ubuntu 10.10
 kernel: 2.6.35-23-generic x86_64

lspci|grep SD
 0a:00.1 System peripheral: JMicron Technology Corp. SD/MMC Host Controller
 0a:00.2 SD Host controller: JMicron Technology Corp. Standard SD Host Controller

Revision history for this message
pcxt (pcxtx) wrote :

The same here on HP dv6-2180ey. The last kernel version card reader worked normal was 2.6.33.7-maverick x86_64
The thing is, that on debian or fedora it does not work even on older kernels.

Revision history for this message
martin (braaart) wrote :

Doing a Beta test on 11.04 and have exactly the same behaviour with this bug. Kernel 2.6.38 7.

Revision history for this message
Amir (zenofex) wrote :

I am having the same problem with my dv7t (JMicron Card Reader). This seems to be the patch:
(Linux laptop 2.6.35-28-generic #49-Ubuntu)

http://www.spinics.net/lists/linux-mmc/msg06130.html

Revision history for this message
martin (braaart) wrote :

Hey, is anyone still having this problem? The bug is now active under bug#875927

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