Freeze when trying to paste a file in a folder where a file with the same name exists (only with Vulkan renderer)

[Julien Olivier]

Most of the time, when trying to paste a file into a folder where a file with the same name exists, I get a freeze, and the following messages in the terminal:

(org.gnome.Nautilus:50156): Gdk-WARNING **: 19:19:03.169: vkAcquireNextImageKHR(): A surface has changed in such a way that it is no longer compatible with the swapchain. (VK_ERROR_OUT_OF_DATE_KHR) (-1000001004)

(org.gnome.Nautilus:50156): Gsk-WARNING **: 19:19:08.219: vkWaitForFences(): The logical or physical device has been lost. (VK_ERROR_DEVICE_LOST) (-4)

(org.gnome.Nautilus:50156): Gsk-WARNING **: 19:19:08.220: vkQueueSubmit(): The logical or physical device has been lost. (VK_ERROR_DEVICE_LOST) (-4)

At the same time, I can see the frame of the dialog window which is supposed to ask me what I want to do with the file, but the content is blank.

ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: nautilus 1:47.0-1ubuntu1
ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
Uname: Linux 6.11.0-8-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: GNOME
Date: Wed Oct 30 19:22:34 2024
GsettingsChanges:
 b'org.gnome.nautilus.list-view' b'default-zoom-level' b"'large'"
 b'org.gnome.nautilus.preferences' b'default-folder-viewer' b"'list-view'"
 b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true'
InstallationDate: Installed on 2024-06-23 (130 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
ProcEnviron:
 LANG=fr_FR.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: nautilus
UpgradeStatus: Upgraded to oracular on 2024-10-11 (19 days ago)
usr_lib_nautilus: file-roller 44.3-1

[Julien Olivier (julo)]

Here is more debug when it happens:

(org.gnome.Nautilus:60376): nautilus-previewer-DEBUG: 17:50:09.715: Unable to create NautilusPreviewer2 proxy: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
(org.gnome.Nautilus:60376): nautilus-window-DEBUG: 17:50:11.850: Setting new slot 0x591a3988ce20 as active, old slot inactive 0x591a389f5ff0
(org.gnome.Nautilus:60376): dconf-DEBUG: 17:50:11.852: change_fast
(org.gnome.Nautilus:60376): nautilus-async-jobs-DEBUG: 17:50:11.975: starting file info in 0x591a3a56ebd0
(org.gnome.Nautilus:60376): nautilus-async-jobs-DEBUG: 17:50:11.993: starting file info in 0x591a39a51410
(org.gnome.Nautilus:60376): Gtk-DEBUG: 17:50:12.123: snapshot symbolic icon using mask
(org.gnome.Nautilus:60376): Gtk-DEBUG: 17:50:12.123: snapshot symbolic icon using mask
(org.gnome.Nautilus:60376): nautilus-previewer-DEBUG: 17:50:12.126: Unable to create NautilusPreviewer2 proxy: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
(org.gnome.Nautilus:60376): nautilus-async-jobs-DEBUG: 17:50:12.159: stopping file info in 0x591a3a56ebd0
(org.gnome.Nautilus:60376): nautilus-async-jobs-DEBUG: 17:50:12.176: stopping file info in 0x591a39a51410
(org.gnome.Nautilus:60376): nautilus-async-jobs-DEBUG: 17:50:12.176: starting file info in 0x591a39a51410
(org.gnome.Nautilus:60376): nautilus-async-jobs-DEBUG: 17:50:12.210: stopping file info in 0x591a39a51410
(org.gnome.Nautilus:60376): Gtk-DEBUG: 17:50:12.213: snapshot symbolic icon using mask
(org.gnome.Nautilus:60376): Gtk-DEBUG: 17:50:12.470: snapshot symbolic icon using mask
(org.gnome.Nautilus:60376): Gtk-DEBUG: 17:50:12.555: snapshot symbolic icon using mask
(org.gnome.Nautilus:60376): nautilus-file-DEBUG: 17:50:15.836: Called file_get_icon(), at size 48
(org.gnome.Nautilus:60376): nautilus-file-DEBUG: 17:50:15.836: Called file_get_icon(), at size 48
Gdk-INFO: 17:50:15.945: Vulkan: Driver: Requested image extent (719x393) does not match surface (696x488), marking swapchain out of date
(org.gnome.Nautilus:60376): Gtk-DEBUG: 17:50:15.947: snapshot symbolic icon using mask

(org.gnome.Nautilus:60376): Gdk-WARNING **: 17:50:15.948: vkAcquireNextImageKHR(): A surface has changed in such a way that it is no longer compatible with the swapchain. (VK_ERROR_OUT_OF_DATE_KHR) (-1000001004)

(org.gnome.Nautilus:60376): Gsk-WARNING **: 17:50:20.996: vkWaitForFences(): The logical or physical device has been lost. (VK_ERROR_DEVICE_LOST) (-4)

(org.gnome.Nautilus:60376): Gsk-WARNING **: 17:50:20.997: vkQueueSubmit(): The logical or physical device has been lost. (VK_ERROR_DEVICE_LOST) (-4)

(org.gnome.Nautilus:60376): Gsk-WARNING **: 17:50:26.029: vkQueueSubmit(): The logical or physical device has been lost. (VK_ERROR_DEVICE_LOST) (-4)

[Julien Olivier (julo)]

Starting Nautilus with GSK_RENDERER=cairo fixes the bug for me. So it's related to Vulkan.