Ubuntu
nautilus package

"Nautilus does not launch from application menu or dock, but works via terminal on Ubuntu 24.04 LTS"

Bug #2067582 reported by JP on 2024-05-30

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	nautilus (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

1)
> lsb_release -rd
No LSB modules are available.
Description: Ubuntu 24.04 LTS
Release: 24.04

2)
> apt-cache policy nautilus
nautilus:
  Installé : 1:46.0-0ubuntu2
  Candidat : 1:46.0-0ubuntu2
Table de version :
*** 1:46.0-0ubuntu2 500
        500 http://fr.archive.ubuntu.com/ubuntu noble/main amd64 Packages
        100 /var/lib/dpkg/status

> dpkg --list | grep "nautilus"
ii gir1.2-nautilus-4.0:amd64 1:46.0-0ubuntu2 amd64 libraries for nautilus components - gir bindings
ii libnautilus-extension4:amd64 1:46.0-0ubuntu2 amd64 libraries for nautilus components - runtime version
ii nautilus 1:46.0-0ubuntu2 amd64 file manager and graphical shell for GNOME
ii nautilus-data 1:46.0-0ubuntu2 all data files for nautilus
ii nautilus-extension-gnome-terminal:amd64 3.52.0-1ubuntu2 amd64 GNOME terminal emulator application - Nautilus extension
ii nautilus-sendto 3.8.6-7build2 amd64 easily send files via email from within Nautilus
ii nautilus-wipe:amd64 0.4.alpha2-0.1ubuntu2 amd64 Secure deletion extension for Nautilus
ii python3-nautilus 4.0-1build4 amd64 Python binding for Nautilus components (Python 3 version)

3) What you expected to happen:
I expected Nautilus (Files) to open reliably and without errors when clicking on its icon in the dock or the application menu.

4) What happened instead:
Nautilus often fails to open, displaying a "Files not responding" error with options to "Force Quit" or "Wait". This issue does not occur when launching Nautilus from the terminal, where it opens and functions normally. The problem seems to occur randomly, as there are times when clicking the icon does successfully open Nautilus.

Additional Context:

My installation of Ubuntu 24.04 LTS is fresh, installed just a week ago.
I have the "Dash to Panel" extension installed, though I'm not sure if it's related to the bug since the problem occurs even when using the application menu.
I also installed the "Folder Color" script, but I don't believe it is related because Nautilus works fine when launched via the terminal.

Logs from journalctl

mai 30 11:14:03 z dbus-daemon[9143]: [session uid=1000 pid=9143] Activating service name='org.gnome.Nautilus' requested by ':1.40' (uid=1000 pid=9516 comm="/usr/bin/gnome-shell" label="unconfined")
mai 30 11:14:04 z nautilus[17339]: Connecting to org.freedesktop.Tracker3.Miner.Files
mai 30 11:14:04 z dbus-daemon[9143]: [session uid=1000 pid=9143] Successfully activated service 'org.gnome.Nautilus'
mai 30 11:14:04 z nautilus[17339]: Initializing
mai 30 11:14:05 z gnome-shell[9516]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0xc00004

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: nautilus 1:46.0-0ubuntu2
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu May 30 09:03:21 2024
GsettingsChanges:
b'org.gnome.nautilus.icon-view' b'default-zoom-level' b"'medium'"
b'org.gnome.nautilus.list-view' b'default-zoom-level' b"'small'"
b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true'
b'org.gnome.nautilus.window-state' b'initial-size' b'(1031, 903)'
InstallationDate: Installed on 2024-05-23 (7 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/usr/bin/fish
XDG_RUNTIME_DIR=<set>
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_nautilus:
nautilus-extension-gnome-terminal 3.52.0-1ubuntu2
nautilus-wipe 0.4.alpha2-0.1ubuntu2
python3-nautilus 4.0-1build4

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