right click on file/folder icon shows broken menu

Bug #1999201 reported by Coeur Noir
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

Hi,

Ubuntu 22.10 here

Open Nautilus.

Right click on any file or folder.

Often shows a visually and functionally broken menu,
where some items are hidden / overlapped by others.
And those items can't be triggered.

Screenshot attached.

( that screenshot may also serve to show a gnome-screenshot bug which is unable to correctly capture mouse cursor, see https://bugs.launchpad.net/ubuntu/+source/gnome-screenshot/+bug/1989295 )
---
ProblemType: Bug
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.10
InstallationDate: Installed on 2022-10-27 (43 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
Package: nautilus 1:43.0-1ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7
Tags: wayland-session kinetic
Uname: Linux 5.19.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo users
_MarkForUpload: True
usr_lib_nautilus:
 file-roller 43.0-1
 nautilus-extension-gnome-terminal 3.46.2-1ubuntu1
---
ProblemType: Bug
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.10
InstallationDate: Installed on 2022-10-27 (44 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
Package: nautilus 1:43.0-1ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7
Tags: kinetic
Uname: Linux 5.19.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo users
_MarkForUpload: True
usr_lib_nautilus:
 file-roller 43.0-1
 nautilus-extension-gnome-terminal 3.46.2-1ubuntu1
 python3-nautilus 4.0-1

Revision history for this message
Coeur Noir (coeur-noir) wrote :
Coeur Noir (coeur-noir)
summary: - right click on icon shows broken menu
+ right click on file/folder icon shows broken menu
Revision history for this message
Chris Guiver (guiverc) wrote (last edit ):

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1999201

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message
Andres Hernandez (cybereality) wrote (last edit ):

I have the same issue. It started happening when I updated to 22.10. I attempted to take a screenshot, but PrintScreen doesn't seem to work when the right click menu is open. I can add any diagnostics you need, if that would help.

Update: Reinstalling appears to fix the issue.
sudo apt-get install --reinstall nautilus

EDIT: No, the problem still exists, but is intermittent.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus (Ubuntu):
status: New → Confirmed
Revision history for this message
Coeur Noir (coeur-noir) wrote : Dependencies.txt

apport information

tags: added: apport-collected kinetic wayland-session
description: updated
Revision history for this message
Coeur Noir (coeur-noir) wrote : GsettingsChanges.txt

apport information

Revision history for this message
Coeur Noir (coeur-noir) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Coeur Noir (coeur-noir) wrote :

Hard to « measure » but it seems the problem happens mostly in Xorg session.

Revision history for this message
Coeur Noir (coeur-noir) wrote : Dependencies.txt

apport information

description: updated
Revision history for this message
Coeur Noir (coeur-noir) wrote : GsettingsChanges.txt

apport information

Revision history for this message
Coeur Noir (coeur-noir) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Damon Hartman (area51pilot) wrote :

Confirmed ... I have multiple machines (clean installs) that all exhibit the same behavior.

Changed in nautilus (Ubuntu):
importance: Undecided → Low
Revision history for this message
Andres Hernandez (cybereality) wrote :

This is a video demo of the glitch.

Revision history for this message
Andres Hernandez (cybereality) wrote :

I resolved the issue. It appeared to be graphics driver related. I have updated to the latest MESA git from the oibaf PPA and now the issue is gone.

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