system freeze after pasting documents from folders to online services or usb devices.

Bug #1993749 reported by Irvin Hernandez
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
New
Undecided
Unassigned

Bug Description

The system freezes after copy and paste some large files from the documents folder to an external usb storage device. Or if you try to copy and paste some files from the documents folder to a cloud storage using the online services like google. For example if you have identical files and try to merge those files in an external usb device it's going to freeze the whole system or it's going to be in a loop saying the device cannot be disconnected because the device is busy, even though the status bar up in the window says it finish already with the task. Try to copy and paste some large files from the documents folder into a external usb storage device and after the task is finish try to copy and paste the same files from the documents folder to the usb device and merge them, the problem shows up after doing that, or if have an online account link into your system like google using online services and if you have the cloud storage shown up in nautilus, try to do the same, copy and paste files from a folder, wait until it finish and paste it again and the problem shows up always after that. Leaving the system completely frozen without being able to do anything else than shutting down the laptop by the shutdown button.

Description: Ubuntu 22.04.1 LTS
Release: 22.04

nautilus:
  Instalados: 1:42.2-0ubuntu1
  Candidato: 1:42.2-0ubuntu1
  Tabla de versión:
 *** 1:42.2-0ubuntu1 500
        500 http://mx.archive.ubuntu.com/ubuntu jammy-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1:42.0-1ubuntu2 500
        500 http://mx.archive.ubuntu.com/ubuntu jammy/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: nautilus 1:42.2-0ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-52.58-generic 5.15.60
Uname: Linux 5.15.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 20 15:47:04 2022
ExecutablePath: /usr/bin/nautilus
GsettingsChanges: b'org.gnome.nautilus.icon-view' b'default-zoom-level' b"'standard'"
InstallationDate: Installed on 2022-10-20 (0 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
ProcEnviron:
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
 PATH=(custom, no user)
 LANGUAGE=es_MX:es
 LANG=es_MX.UTF-8
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.apport.crashdb.conf: 2022-10-20T15:45:24.366776
usr_lib_nautilus:
 evince 42.3-0ubuntu2
 file-roller 3.42.0-1
 nautilus-extension-gnome-terminal 3.44.0-1ubuntu1
 nautilus-share 0.7.3-2ubuntu6

Revision history for this message
Irvin Hernandez (blacksnake634) wrote :
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