Nautilus does not start and if it does takes crazy long time to do so

Bug #1903283 reported by Joachim
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Incomplete
Low
Unassigned

Bug Description

When starting nautilus (either via clocking the button or using the terminal) after startup, nautilus does not start at all.
Starting it via the terminal results in a Timeout error.

I can though see the process in the system monitor.
If I terminate the process via "End process" and then start nautilus again,
the nautilus window appears after around 20 seconds.

I then get the same behavior if I want to save a file from within an application.
E.g. if I click "save file to" within inkscape, it will take around 20s until the file manager window open.

I purged nautilus and reinstalled it already, but it did not help.
I also followed a stackoverflow answer, saying that you have to

sudo apt-get purge xdg-desktop-portal-gtk

Right after I did that, nautilus was starting immediately.
But after a reboot the effect was gone and I was back with the old problem.

Suuuuper annoying.

Best

Joachim

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: nautilus 1:3.36.3-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.11
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Nov 6 10:56:51 2020
InstallationDate: Installed on 2020-04-23 (196 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
SourcePackage: nautilus
UpgradeStatus: Upgraded to focal on 2020-08-31 (66 days ago)
usr_lib_nautilus:

Revision history for this message
Joachim (joachim-h-rosenberger) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report.

Could you do
$ journalctl -f

trigger the issue and copy any error from the log? do you have other softwares having a such slowness?

It could be useful to get a gdb backtrace during the time nothing is happening (as described on the already running section of https://wiki.ubuntu.com/Backtrace)

Changed in nautilus (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Sebastien Bacher (seb128) wrote :

There was a similar issue discussed on the GNOME channel today pointed to https://gitlab.gnome.org/GNOME/gvfs/-/issues/485 , could you try if that command unblocks things for you?
$ killall gvfsd-trash

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