MTP android device (usb) doesn't appear in files
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
nautilus (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Steps to recreate this:
Connect an android phone to the computer
enable file sharing from the notification
Expected:
Be able to access the phone from the file application
Currently:
Doesn't show up.
This was working in 18.04. I can also see the device using lsusb as `Bus 003 Device 017: ID 18d1:4ee1 Google Inc. Nexus Device (MTP)`. If I can help debugging this further please guide me.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: nautilus 1:3.36.1.1-1ubuntu2
ProcVersionSign
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 23 16:48:53 2020
GsettingsChanges: b'org.gnome.
InstallationDate: Installed on 2020-02-07 (76 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
SourcePackage: nautilus
UpgradeStatus: Upgraded to focal on 2020-04-23 (0 days ago)
usr_lib_nautilus:
Thank you for your bug report. Could you add your 'journalctl -b 0' log after connecting the device?
What's the output of
$ mtp-detect