When plugging in encrypted USB the ask password dialog will not close

Bug #1872862 reported by Ronaldo Nascimento
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)

Bug Description

$ lsb_release -rd
Description: Ubuntu Focal Fossa (development branch)
Release: 20.04

$ apt-cache policy nautilus
  Installed: 1:
  Candidate: 1:
  Version table:
 *** 1: 500
        500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages
        100 /var/lib/dpkg/status

I have a LUKS encrypted USB disk. When I plug it in, it should mount it and ask me for the password. It asks me for the password which I type in, but the dialog never goes away if I hit Cancel or Enter. The only way to make it go away is to physically remove the USB drive.

After I remove it, it asks me for the password again, and the same problem occurs. So I remove it again. But it never decrypts and mounts the drive. So I basically cant use it anymore.

It works fine on my Manjaro KDE: with dolphin, thunar and nautilus. This behavior only happens in Ubuntu and nautilus.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: nautilus 1:
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu26
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 14 20:15:12 2020

InstallationDate: Installed on 2020-04-14 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
 PATH=(custom, no user)
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Ronaldo Nascimento (sgtnasty) wrote :
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