can not launch nautilus (files) from dock/sidebar

Bug #1784552 reported by Kevin Ford
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Expired
Low
Unassigned

Bug Description

can not launch nautilus (files) from dock/sidebar.

Launching from terminal is fine but launching from the sidebar or the applications overview results in spinner spinning for a minute or more and nautilus never launches. I can launch it from a terminal. This persists over reboots.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: nautilus 1:3.26.3-0ubuntu4
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 30 23:18:34 2018
InstallationDate: Installed on 2018-07-06 (24 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_nautilus:

Revision history for this message
Kevin Ford (kdford) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Could you add your journalctl log after getting the issue?
Also what's the output of that command
- 'gsettings get org.gnome.shell favorite-apps'

Changed in nautilus (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for nautilus (Ubuntu) because there has been no activity for 60 days.]

Changed in nautilus (Ubuntu):
status: Incomplete → Expired
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