ntfs-3g i/o errors writing large audio files to usb hard drive

Bug #111396 reported by toobuntu
8
Affects Status Importance Assigned to Milestone
Ubuntu
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: nautilus

ntfs-3g i/o errors writing large audio files to usb hard drive

when copying files from internal hdd formatted ext3 to usb 2.0 500GB seagate hdd formatted ntfs (automagically mounted in /media as writable using ntfs-config):

1. 100% cpu usage (constant until file transfer is killed)

2. extremely show file transfers (time remaining 2.5-3 hours for transferring 280MB of flac, mp3, shn, and ape audio files; time remaining 10.5 hours --and climbing-- for transferring 3.1GB of isos; 15 sec to transfer 730KB) when copying or moving files onto the ntfs volume

  -large file transfers (that take 4-8 hours overnight) fail giving an I/O error message

3. unable to eject or unmount the usb 2.0 external hard drive with nautilus, only a sudo umount works. even sudo umount /dev/sdb1 fails, saying device is busy. sudo umount /media/<hdd-name> gets rid of the desktop icon, then sudo umount /dev/sdb1 works.

  -the first time i 'ejected' the usb device, it seemed to start working. then a message popped up from the bottom right of taskbar saying something like the usb device can now be safely removed. this was followed by another pop up saying not to unplug the usb device because something still needs to be written to the disk.

4. once unmounted from cli, after unplugging the usb cable and replugging the usb cable back in, the hdd is not automagically mounted.

5. hdd did automagically mount after power cycling the hdd and then plugging it back in.

ProblemType: Bug
Architecture: i386
Date: Mon Apr 30 22:24:15 2007
DistroRelease: Ubuntu 7.04
ExecutablePath: /usr/bin/nautilus
Package: nautilus 1:2.18.1-0ubuntu1
PackageArchitecture: i386
ProcCmdline: nautilus --no-default-window --sm-client-id default2
ProcCwd: /home/todd
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
Uname: Linux todd-laptop 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 i686 GNU/Linux

Revision history for this message
toobuntu (toobuntu) wrote :
Revision history for this message
Szabolcs Szakacsits (szaka) wrote :

From ntfs-3g upstream: the I/O problems are related to Seagate devices and are file system independent. The reason and a potential workaround is discussed here: http://www.nslu2-linux.org/wiki/FAQ/DealWithAutoSpinDownOnSeagateFreeAgent

The problem is in the Linux kernel (USB driver, etc).

Changed in ntfs-3g:
status: Unconfirmed → Confirmed
Revision history for this message
mongo (mongio) wrote :

Szabilcs:

It happens not only with Seagate but also with Maxtor USB HD drive
have a nice day

Revision history for this message
Szabolcs Szakacsits (szaka) wrote :

Yes, it can happen with any disk which powers down during write activity, have bad sectors or other hardware fault.. You can find the proofs in the logs under /var/log/ There isn't absolutely anything ntfs-3g could do about such problems besides reporting them. They are on a lower level.

Revision history for this message
Pablo Castellano (pablocastellano) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with latest Ubuntu release? Thanks in advance.

Revision history for this message
mongo (mongio) wrote :

no more an issue for me, this bug has been fixed out in newer ubuntu releases. Thanks and have a nice day

Revision history for this message
Pablo Castellano (pablocastellano) wrote :

Closing as for the last comments.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.