nautilus-dropbox: dropbox fails to start with a pylinux import error [solved: dropbox issue; fix found by deleting old install files]
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Dropbox Share |
Invalid
|
Undecided
|
Unassigned | ||
nautilus-dropbox (Ubuntu) |
Won't Fix
|
Undecided
|
Unassigned |
Bug Description
Ubuntu 13.10
nautilus-dropbox 1.4.0-3ubuntu0.
I recently updated to ubuntu 13.10 and found that I had no dropbox icon; Upon looking,
it turned out to be because drobox was not running. If I start it via:
dropbox start -i
I get:
--
Traceback (most recent call last):
File "dropbox/
File "autogen_
File "ui/common/
File "arch/__init__.py", line 28, in <module>
File "arch/linux/
File "hard_trace.py", line 6, in <module>
File "client_
File "client_
File "pylinux/
File "cffi/api.py", line 311, in verify
File "dropbox/
File "cffi/verifier.py", line 69, in load_library
File "cffi/verifier.py", line 154, in _load_library
File "cffi/vengine_
VerificationError: importing '<HOME>
--
(with <HOME> the location of my home directory).
debian bug #734628 describes the same issue, and also a solution:
http://
--
From: Trevor Bekolay <email address hidden>
To: <email address hidden>
Subject: Re: Bug#734628: nautilus-dropbox: dropbox fails to start with a pylinux import error
Date: Wed, 8 Jan 2014 13:21:30 -0500
With some help from David at Dropbox, I fixed the issue by doing the
following:
sudo rm -rf /var/lib/
dropbox start -i
Which essentially wipes out the old Dropbox app files and reinstalls them.
The issue seems to be related to recent Debian Python updates.
In any case, anyone affected with this issue should be able to
perform the above steps to fix this bug.
--
Not sure there is much nautilus-dropbox can do about this, as it seems to be related to
the binary that is downloaded from dropbox, though perhaps removing the /var/lib/
dir in pre-install could be considered if the update always will refresh that directory.
Thanks,
Bouke Bunnik
no longer affects: | dropbox-share |
summary: |
nautilus-dropbox: dropbox fails to start with a pylinux import error - [solution: drobox issue; fix found] + [solved: dropbox issue; fix found by deleting old install files] |
Changed in dropbox-share: | |
status: | New → Invalid |
On Fri, Jan 17, 2014 at 11:01:39AM -0000, Bouke Bunnik wrote: 13.10.1 client/ main.py" , line 13, in <module> explicit_ imports. py", line 13, in <module> selective_ sync.py" , line 6, in <module> tracing. py", line 8, in <module> api/connection_ hub.py" , line 21, in <module> api/kv_ connection. py", line 23, in <module> __init_ _.py", line 71, in <module> overrides. py", line 398, in load_library cpy.py" , line 124, in load_library /pylinux/ __pycache_ _/_cffi_ _xa0c4f46bx1d95 b4de.so' : No module named _cffi__ xa0c4f46bx1d95b 4de bugs.debian. org/cgi- bin/bugreport. cgi?bug= 734628# 10
> Public bug reported:
>
> Ubuntu 13.10
> nautilus-dropbox 1.4.0-3ubuntu0.
>
> I recently updated to ubuntu 13.10 and found that I had no dropbox icon; Upon looking,
> it turned out to be because drobox was not running. If I start it via:
> dropbox start -i
> I get:
> --
> Traceback (most recent call last):
> File "dropbox/
> File "autogen_
> File "ui/common/
> File "arch/__init__.py", line 28, in <module>
> File "arch/linux/
> File "hard_trace.py", line 6, in <module>
> File "client_
> File "client_
> File "pylinux/
> File "cffi/api.py", line 311, in verify
> File "dropbox/
> File "cffi/verifier.py", line 69, in load_library
> File "cffi/verifier.py", line 154, in _load_library
> File "cffi/vengine_
> VerificationError: importing '<HOME>
> --
> (with <HOME> the location of my home directory).
>
> debian bug #734628 describes the same issue, and also a solution:
>
> http://
As I mentioned in the Debian bug report when I closed[1] the bug, there's
nothing much we can do here. The problem lies in the proprietary bits of the
code, so this is Dropbox's problem to fix.
You can also resolve the issue by doing dpkg --purge nautilus-dropbox, and then
reinstalling it, or apt-get install --reinstall --purge nautilus-dropbox.
[1] http:// bugs.debian. org/cgi- bin/bugreport. cgi?bug= 734628# 15
status wontfix
--
Kind regards,
Loong Jin