Comment 43 for bug 1016559

On Wed, Feb 11, 2015 at 10:24:20PM -0000, Gerald D. Otis wrote:
> I still have a problem. I have been trying to purge nautilus-dropbox but
> the error message I get says:
> Unable to lock the administration directory (/var/lib/dpkg/), is another
> process using it?
> When I run sudo pkill PROCESS, nothing happens and I still have the same
> problem I started with.

Um, what's PROCESS? /var/lib/dpkg/ being locked means dpkg, or apt-get or
aptitude or software-center, or something of that sort is still running.

> I have a dropbox icon but it doesn't do anything and there is a dropbox
> python script file and nautilus file in usr/bin but they can't be
> removed because the owner is "root."
> Any ideas on how to remove the remnants of the failed dropbox install?

If you can't find and kill the package manager process that has hung, try
rebooting, and then purging it again.

Kind regards,
Loong Jin