package mysql-server-5.7 5.7.21-0ubuntu0.16.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #1765246 reported by Maile Halatuituia
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
mysql-5.7 (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

mysql-5.7/+filebug/fe099780-4371-11e8-a1ae-d485646cd9a4?field.title=package+mysql-server-5.7+5.7.21-0ubuntu0.16.04.1+failed+to+install%2Fupgrade%3A+subprocess+installed+post-installation+script+returned+error+exit+status+1

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: mysql-server-5.7 5.7.21-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 3.13.0-137.186-generic 3.13.11-ckt39
Uname: Linux 3.13.0-137-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Thu Apr 19 14:33:22 2018
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2015-07-10 (1013 days ago)
InstallationMedia: Ubuntu-Server 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.3)
Logs.var.log.daemon.log:

MySQLConf.etc.mysql.conf.d.mysql.cnf: [mysql]
MySQLConf.etc.mysql.conf.d.mysqld_safe_syslog.cnf:
 [mysqld_safe]
 syslog
MySQLConf.etc.mysql.conf.d.mysqldump.cnf:
 [mysqldump]
 quick
 quote-names
 max_allowed_packet = 16M
MySQLConf.etc.mysql.mysql.conf.d.mysqld_safe_syslog.cnf:
 [mysqld_safe]
 syslog
MySQLVarLibDirListing: ['performance_schema', 'mysqld-relay-bin.001141', 'nemodisaster', 'ibdata1', 'ib_logfile0', 'dbispconfig', 'mysql', 'whmcs', 'mysqld-relay-bin.index', 'tcc', 'dbspz', 'cup_moodle', 'cup_webm', 'ipmanager', 'drupaldb', 'polynesia', 'www1tcc', 'debian-5.5.flag', 'cupedu', 'tongaunesco', 'hosting', 'relay-log.info', 'osticket', 'tccforum', 'tiaweb', 'utuone', 'email', 'atmail', 'ib_logfile1', 'support', 'rcdata', 'mysql_upgrade_info', 'tccnewsite', 'master.info']
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.13.0-137-generic root=UUID=1d2441f8-fdcc-4dcb-b2c1-3d61225dfa1c ro
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.4
 apt 1.2.26
SourcePackage: mysql-5.7
Title: package mysql-server-5.7 5.7.21-0ubuntu0.16.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to xenial on 2018-04-19 (0 days ago)

Revision history for this message
Maile Halatuituia (maile-halatuituia) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

Hi,
from your log:
180419 12:39:41 [ERROR] Slave I/O: error connecting to master 'replicator@202.134.31.171:3306' - retry-time: 60 retries: 86400, Error_code: 2003

This is an individual config you have set up that currently fails to initialize.
You have to fix your config so that the server can actually work, that will unblock the updates.

Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

On upgrading a service this service has to be restarted to pick up the fixes.
Rather rarely a real issue occurs that the newer version does e.g. fail with the formerly working configuration.
But most of the time what happens is, that a service was installed, but stays unconfigured or experimented with but left in a broken state.

Now on any update of the related packages that service has to be restarted, but since its config is incomplete/faulty it fails to restart.
Therefore the update of that package has to consider itself incomplete.

Depending on your particular case there are two solutions:
- either remove the offending package if you don't want to continue using it.
- Or if you do want to keep it please fix the configuration so that re-starting the service will work.

Since it seems likely to me that this is a local configuration problem, rather than a bug in Ubuntu, I'm marking this bug as Incomplete.

If indeed this is a local configuration problem, you can find pointers to get help for this sort of problem here: http://www.ubuntu.com/support/community

Or if you believe that this is really a bug, then you may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem, explain why you believe this is a bug in Ubuntu rather than a problem specific to your system, and then change the bug status back to New.

Changed in mysql-5.7 (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for mysql-5.7 (Ubuntu) because there has been no activity for 60 days.]

Changed in mysql-5.7 (Ubuntu):
status: Incomplete → Expired
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