Wacom Intuos does not work in Ubuntu 23.10

[Kevin Missett]

Ubuntu release: 23.10
(Likely) Related Package: mutter 45.2-0ubuntu2~really45.0 (updated from 45.2-0ubuntu1)

I am running Ubuntu 23.10, and using GNOME/X11. A few weeks ago, my Intuos CTH-680 tablet stopped working correctly. Every time I tried to use the stylus in a program that considered it to be anything other than a pointing device (e.g., Xournal++, Krita, etc.), it would fail to work, and the mouse pointer itself would disappear until I Alt-Tab-switched into a program to regain functionality with my normal mouse.

This was the issue addressed by the fix to bug #2043027 (https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/2043027); I applied that fix by updating the mutter package to 45.2-0ubuntu1 using aptitude, and it resolved the problem. However, the issue returned yesterday. I tried updating mutter to the latest version (45.2-0ubuntu2~really45.0), but the problem persists. I commented as well in the thread for that bug, but as it was closed, I thought it might also make sense to file something new.

While I would guess the problem is with mutter, it's also possible some other package within ubuntu was updated and caused this interference again; hence I'm not listing this specifically as a mutter bug.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2047755/+editstatus and add the package name in the text box next to the word Package.

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[Kevin Missett (kmissett)]

Per the reply to my initial comment, I've changed the filing to reflect the possibility that it's related to the mutter package, as that was the one that fixed the problem previously.