Settings window becomes broken and unresponsive when changing display scale, sometimes

Bug #2003136 reported by beadon
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Confirmed
Undecided
Unassigned
mutter (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I might need help routing this to the correct project.

gnome-display-properties I believe is the application in foreground. I was using it normally, then switched the screen resolution scale to 100% (down from 200%). I had a Chrome window open which now had the inner icons shrunk, but not the boundaries of the window. So I moved the chrome window around, and noticed this corruption / tearing.

The video is interesting because I believe it is telling us that the boundaries of the window are not (re?)set properly for the gnome-display-properties when display scale is applied.

Is this what you see in the video too ?

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-29.30-generic 5.19.17
Uname: Linux 5.19.0-29-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.52.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.161.03 Wed Oct 19 00:10:36 UTC 2022
 GCC version: gcc version 12.2.0 (Ubuntu 12.2.0-3ubuntu1)
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 17 17:49:57 2023
DistUpgraded: 2023-01-14 21:42:30,924 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: kinetic
DistroVariant: ubuntu
DkmsStatus:
 8812au/5.6.4.2_35491.20191025, 5.15.0-58-generic, x86_64: installed
 8812au/5.6.4.2_35491.20191025, 5.19.0-29-generic, x86_64: installed
 nvidia/470.161.03, 5.19.0-29-generic, x86_64: installed
 virtualbox/6.1.38, 5.15.0-58-generic, x86_64: installed
 virtualbox/6.1.38, 5.19.0-29-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
   Subsystem: Lenovo TigerLake-LP GT2 [Iris Xe Graphics] [17aa:22d4]
 NVIDIA Corporation TU117 [GeForce GTX 1650] [10de:1f82] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: eVga.com. Corp. TU117 [GeForce GTX 1650] [3842:1257]
InstallationDate: Installed on 2023-01-09 (8 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
MachineType: LENOVO 20XY0027US
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-29-generic root=UUID=1cae8af8-977f-4853-9106-9169f34c4bc2 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to kinetic on 2023-01-15 (2 days ago)
dmi.bios.date: 12/05/2022
dmi.bios.release: 1.58
dmi.bios.vendor: LENOVO
dmi.bios.version: N32ET82W (1.58 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20XY0027US
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 31
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.33
dmi.modalias: dmi:bvnLENOVO:bvrN32ET82W(1.58):bd12/05/2022:br1.58:efr1.33:svnLENOVO:pn20XY0027US:pvrThinkPadX1YogaGen6:rvnLENOVO:rn20XY0027US:rvrSDK0J40697WIN:cvnLENOVO:ct31:cvrNone:skuLENOVO_MT_20XY_BU_Think_FM_ThinkPadX1YogaGen6:
dmi.product.family: ThinkPad X1 Yoga Gen 6
dmi.product.name: 20XY0027US
dmi.product.sku: LENOVO_MT_20XY_BU_Think_FM_ThinkPad X1 Yoga Gen 6
dmi.product.version: ThinkPad X1 Yoga Gen 6
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.1-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 22.2.1-1ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
beadon (bryant-eadon) wrote :
Revision history for this message
beadon (bryant-eadon) wrote :

attached file.

Timeout was received for the file upload. Attaching a vimeo link instead.

https://vimeo.com/790229569

summary: - video corruption when using gnome-display settings
+ Settings window becomes broken and unresponsive when changing scales,
+ sometimes
affects: xorg (Ubuntu) → mutter (Ubuntu)
summary: - Settings window becomes broken and unresponsive when changing scales,
- sometimes
+ Settings window becomes broken and unresponsive when changing display
+ scale, sometimes
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-control-center (Ubuntu):
status: New → Confirmed
Changed in mutter (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I experience this bug occasionally too. For me the workaround is to find the invisible close button in the old window and just close the Settings app. I suppose Alt+F4 might work too? Then just open the Settings app again.

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