Citrix fullscreen on wayland: bad rendering

Bug #1995773 reported by Andrea
8
This bug affects 1 person
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mutter (Ubuntu)
New
Undecided
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Bug Description

I have just updated from 22.04 to 22.10 and the Citrix Workspace app is now unable to work full screen properly.

This happens only on 22.10+Wayland with Citrix 2209 and 2207.

What happens is that the window goes fullscreen over 2 monitors, but one of them quickly becomes a mirror of the other one.

On Xorg everything works as expected.

My 2 screen do not have the same size, but this has never caused any issues.

Citrix workspace is basically a remote desktop app, so what you can see in the pictures is the remote Windows 10 desktop.

The window is sometimes rendered correctly, but as soon as I interact with it (mouse), the 2nd screen becomes a copy of the first (and being a bit bigger, has a bit extra on it).

I noticed that if I press ALT-SPACE, the window is rendered correctly (as you can see in the 2nd picture), but again, as soon as I click, the 2nd screen is lost.

The application works as if the window was rendered correctly: I can tell it by locating an object with ALT-SPACE, then hitting it with the mouse, it works as expected. Problem is that I cannot see it.

I tried to change position of the screen, change the primary one, change the cable, nothing.

I have just tried as well Fedora 37 Beta Live and it behaves exactly the same.

Tags: kinetic
Revision history for this message
Andrea (mariofutire86) wrote :
Revision history for this message
Andrea (mariofutire86) wrote :

This is what the window should look like.
if I press ALT-TAB the problem goes away temporary, till I click and it goes bad again.

description: updated
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1990563, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

tags: added: kinetic
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