Post Parallels Tools install, gnome-shell crashed with SIGABRT assertion failure "!cogl_onscreen_peek_head_frame_info (onscreen)"

[Cliff Wakefield]

Fresh beta install of 21.10

Installed Parallel Tools and restarted and system hung during boot.

Restarted VM and it booted ok the second time.

ProblemType: Crash
DistroRelease: Ubuntu 21.10
Package: gnome-shell 40.2-1ubuntu6
ProcVersionSignature: Ubuntu 5.13.0-16.16-generic 5.13.13
Uname: Linux 5.13.0-16-generic x86_64
NonfreeKernelModules: prl_fs_freeze prl_fs prl_eth zfs zunicode zavl icp zcommon znvpair prl_vid prl_tg
ApportVersion: 2.20.11-0ubuntu69
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: GNOME-Greeter:GNOME
Date: Mon Sep 27 08:49:54 2021
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
GsettingsChanges:

InstallationDate: Installed on 2021-09-26 (0 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Beta amd64 (20210922)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/false
RelatedPackageVersions: mutter-common 40.2.1-1ubuntu1
Signal: 6
SourcePackage: gnome-shell
StacktraceTop:
 ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
 g_assertion_message_expr () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
 ?? () from /lib/x86_64-linux-gnu/libmutter-8.so.0
 ?? () from /lib/x86_64-linux-gnu/libmutter-8.so.0
 ?? () from /lib/x86_64-linux-gnu/libmutter-8.so.0
Title: gnome-shell crashed with SIGABRT in g_assertion_message_expr()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
separator:

[Apport retracing service (apport)]

StacktraceTop:
 g_assertion_message (domain=<optimized out>, file=<optimized out>, line=<optimized out>, func=<optimized out>, message=<optimized out>) at ../../../glib/gtestutils.c:3065
 g_assertion_message_expr (domain=domain@entry=0x7f09da7ce17a "mutter", file=file@entry=0x7f09da7ecad8 "../src/backends/native/meta-onscreen-native.c", line=line@entry=204, func=func@entry=0x7f09da7ede00 <__func__.11> "meta_onscreen_native_notify_frame_complete", expr=expr@entry=0x7f09da7ecaa8 "!cogl_onscreen_peek_head_frame_info (onscreen)") at ../../../glib/gtestutils.c:3091
 meta_onscreen_native_notify_frame_complete (onscreen=<optimized out>) at ../src/backends/native/meta-onscreen-native.c:204
 meta_onscreen_native_notify_frame_complete (onscreen=0x55ddda5eb140) at ../src/backends/native/meta-onscreen-native.c:198
 page_flip_feedback_discarded (kms_crtc=<optimized out>, user_data=<optimized out>, error=0x55dddc01ac90) at ../src/backends/native/meta-onscreen-native.c:343

[Daniel van Vugt (vanvugt)]

This assertion failing probably means there's something broken in the Parallels graphics driver. It doesn't fail for anyone else using the current double buffering logic, although I did have to remove it for the upcoming triple buffering branch:

https://gitlab.gnome.org/GNOME/mutter/-/commit/c25a42cc7af28ddcabb655680b1d3e485c88c1cc?merge_request_iid=1441

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.

Ubuntu 21.10 (impish) reached end-of-life on July 14, 2022.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.