ubuntu 20.04 nvidia stuttering

Bug #1945001 reported by Muhammad Dhia R
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
mutter (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Wasn't sure if this is a bug, but here's my problem.

I was using ubuntu on my laptop while connecting HDMI cable to a Smart TV.

On the tv display, I was watching a video and on my laptop display I was browsing.

And then I need to check google maps for direction, and suddenly...

My laptop freezed and I had to hard shut-down.

And when I reboot, my ubuntu is still stuttering until now.

I'm hoping here someone has an idea of what's going on and what is the solution, if possible.

Description: Ubuntu 20.04.3 LTS
Release: 20.04

xorg:
  Installed: 1:7.7+19ubuntu14
  Candidate: 1:7.7+19ubuntu14
  Version table:
 *** 1:7.7+19ubuntu14 500
        500 http://id.archive.ubuntu.com/ubuntu focal/main amd64 Packages
        100 /var/lib/dpkg/status

nvidia-common:
  Installed: (none)
  Candidate: 1:0.9.0~0.20.04.1
  Version table:
     1:0.9.0~0.20.04.1 500
        500 http://id.archive.ubuntu.com/ubuntu focal-updates/universe amd64 Packages
     1:0.8.1 500
        500 http://id.archive.ubuntu.com/ubuntu focal/universe amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: mutter 3.36.9-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.11.0-34.36~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-34-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 25 00:12:59 2021
InstallationDate: Installed on 2021-09-02 (22 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
SourcePackage: mutter
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Muhammad Dhia R (jondhia-93) wrote :
affects: ubuntu → mutter (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report. While the stutter is still happening, please run:

  lspci -kv > lspci.txt
  journalctl -b0 > journal.txt

and attach the resulting text files here.

Changed in mutter (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for mutter (Ubuntu) because there has been no activity for 60 days.]

Changed in mutter (Ubuntu):
status: Incomplete → Expired
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