Activity log for bug #1889295

Date Who What changed Old value New value Message
2020-07-28 18:25:19 James Battis bug added bug
2020-07-28 20:31:34 Sebastien Bacher affects gnome-control-center (Ubuntu) gnome-shell (Ubuntu)
2020-07-29 02:33:26 Daniel van Vugt tags focal
2020-07-29 02:33:50 Daniel van Vugt tags focal focal multimonitor
2020-07-29 02:33:57 Daniel van Vugt gnome-shell (Ubuntu): status New Incomplete
2020-07-29 02:33:59 Daniel van Vugt bug added subscriber Daniel van Vugt
2020-07-29 13:00:15 James Battis tags focal multimonitor apport-collected focal multimonitor
2020-07-29 13:00:17 James Battis description Results from a clean install of 20.04 with a forced update. When my system boots, the system comes up in dual monitor status (separated monitors). Once I log into my account the system reverts to a single monitor mode and the second monitor goes blank. If I attempt to change the display to dual monitors, both monitors are shown and defined correctly in the setup window (Built-in Laptop Monitor and HP 24"). However, once I click on apply, the system tries to reset to dual monitor, I would say several times, but fails and second monitor says that no signal is detected and to check the connection or cable. However, if I run Ubuntu (older version) from a thumb drive I have no problem with the dual monitor. I believe I am running the default video driver. Results from a clean install of 20.04 with a forced update. When my system boots, the system comes up in dual monitor status (separated monitors). Once I log into my account the system reverts to a single monitor mode and the second monitor goes blank. If I attempt to change the display to dual monitors, both monitors are shown and defined correctly in the setup window (Built-in Laptop Monitor and HP 24"). However, once I click on apply, the system tries to reset to dual monitor, I would say several times, but fails and second monitor says that no signal is detected and to check the connection or cable. However, if I run Ubuntu (older version) from a thumb drive I have no problem with the dual monitor. I believe I am running the default video driver. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-07-25 (3 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Package: gnome-shell 3.36.1-5ubuntu1 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 RelatedPackageVersions: mutter-common 3.36.3-0ubuntu0.20.04.1 Tags: focal Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True
2020-07-29 13:00:17 James Battis attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1889295/+attachment/5396948/+files/Dependencies.txt
2020-07-29 13:00:19 James Battis attachment added GsettingsChanges.txt https://bugs.launchpad.net/bugs/1889295/+attachment/5396949/+files/GsettingsChanges.txt
2020-07-29 13:00:21 James Battis attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1889295/+attachment/5396950/+files/ProcCpuinfoMinimal.txt
2020-07-29 13:00:21 James Battis attachment added ShellJournal.txt https://bugs.launchpad.net/bugs/1889295/+attachment/5396951/+files/ShellJournal.txt
2020-07-29 13:00:23 James Battis attachment added monitors.xml.txt https://bugs.launchpad.net/bugs/1889295/+attachment/5396952/+files/monitors.xml.txt
2020-07-30 15:17:39 James Battis attachment added journal.txt https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+attachment/5397188/+files/journal.txt
2020-07-30 15:18:24 James Battis attachment added xrandr.txt https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+attachment/5397189/+files/xrandr.txt
2020-07-30 15:19:18 James Battis attachment added lspcik.txt https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+attachment/5397190/+files/lspcik.txt
2020-07-31 02:09:40 Daniel van Vugt summary dual monitor display not working after login [GM965] dual monitor display not working after login
2020-08-03 02:25:59 Daniel van Vugt summary [GM965] dual monitor display not working after login [GM965] dual monitor display not working after login in Xorg sessions (but Wayland works)
2020-08-03 02:26:04 Daniel van Vugt affects gnome-shell (Ubuntu) mutter (Ubuntu)
2020-08-03 02:26:14 Daniel van Vugt bug task added xorg-server (Ubuntu)
2020-08-03 02:26:19 Daniel van Vugt mutter (Ubuntu): status Incomplete New
2020-08-03 02:27:05 Daniel van Vugt mutter (Ubuntu): importance Undecided Medium
2020-08-03 02:27:08 Daniel van Vugt xorg-server (Ubuntu): importance Undecided Medium
2020-08-03 02:27:11 Daniel van Vugt mutter (Ubuntu): status New Triaged
2020-08-03 02:27:14 Daniel van Vugt xorg-server (Ubuntu): status New Triaged