gnome-shell freezes/crashes with meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' failed

Bug #1871262 reported by Seija K.
108
This bug affects 20 people
Affects Status Importance Assigned to Milestone
Mutter
Unknown
Unknown
gnome-shell (Ubuntu)
Incomplete
Undecided
Unassigned
mutter (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

GNOME Shell-Message: 20:18:17.677: Telepathy is not available, chat integration will be disabled.
Gjs-Message: 20:18:18.189: JS WARNING: [/<email address hidden>/appIcons.js 1028]: unreachable code after return statement
Ubuntu AppIndicators-Message: 20:18:19.456: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.79/org/ayatana/NotificationItem/software_update_available
Ubuntu AppIndicators-Message: 20:18:19.461: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.79/org/ayatana/NotificationItem/livepatch
GNOME Shell-Message: 20:18:19.742: Error looking up permission: GDBus.Error:org.freedesktop.portal.Error.NotFound: No entry for geolocation

(gnome-shell:21601): mutter-CRITICAL **: 20:18:45.274: meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' failed

Was the error I got after restarting Gnome after it froze when I closed Visual Studio Code but the right-click menu appeared for it after Ubuntu froze for a second because I had regions enabled on my touchpad.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.4-0ubuntu18.04.3
ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-46-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
Date: Mon Apr 6 20:16:51 2020
DisplayManager: gdm3
GsettingsChanges:
 b'org.gnome.shell' b'app-picker-view' b'uint32 1'
 b'org.gnome.shell' b'favorite-apps' redacted by apport
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
 b'org.gnome.desktop.interface' b'clock-format' b"'12h'"
InstallationDate: Installed on 2020-04-04 (2 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
DisplayManager: gdm3
DistroRelease: Ubuntu 18.04
GsettingsChanges:
 b'org.gnome.shell' b'app-picker-view' b'uint32 1'
 b'org.gnome.shell' b'favorite-apps' redacted by apport
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
 b'org.gnome.desktop.interface' b'clock-format' b"'12h'"
InstallationDate: Installed on 2020-04-04 (5 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
Package: gnome-shell 3.28.4-0ubuntu18.04.3
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
Tags: bionic
Uname: Linux 5.3.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True

Revision history for this message
Seija K. (rose128) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Can you please clarify what this means?

> Menu for a closed window appeared pointing to the menu bar

Maybe with a screenshot?

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Seija K. (rose128) wrote : Dependencies.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Seija K. (rose128) wrote : ProcCpuinfoMinimal.txt

apport information

summary: - Gnome becomes entirely unresponsive after a Menu for a closed window
- appeared pointing to the menu bar
+ gnome-shell crashes in meta_window_set_stack_position_no_sync: assertion
+ 'window->stack_position >= 0' failed
affects: gnome-shell (Ubuntu) → mutter (Ubuntu)
Changed in mutter (Ubuntu):
status: Incomplete → Confirmed
tags: added: eoan
tags: removed: eoan
tags: added: groovy
Changed in gnome-shell (Ubuntu):
status: New → Confirmed
summary: - gnome-shell crashes in meta_window_set_stack_position_no_sync: assertion
- 'window->stack_position >= 0' failed
+ gnome-shell freezes with meta_window_set_stack_position_no_sync:
+ assertion 'window->stack_position >= 0' failed
Revision history for this message
Robert (ra669180) wrote : Re: gnome-shell freezes with meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' failed

Having the exact problem. Whenever I press the Super button it gets stuck and I am forced to restart making it difficult to use.

CPU: Intel Core i5-10400
GPU: Nvidia GTX 1650
OS: 21.04

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Robert, that problem with 21.04 is bug 1922353.

tags: removed: groovy
summary: - gnome-shell freezes with meta_window_set_stack_position_no_sync:
+ gnome-shell freezes/crashes with meta_window_set_stack_position_no_sync:
assertion 'window->stack_position >= 0' failed
tags: added: impish
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It appears in meta_window_set_stack_position_no_sync that:

  g_return_if_fail (window->stack_position >= 0);

is non-fatal and has been that way for almost 10 years.

This means whatever freezes or crashes you are experiencing are happening somewhere else. Everyone please follow the instructions in https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment and open new bugs with your findings.

Changed in gnome-shell (Ubuntu):
status: Confirmed → Incomplete
Changed in mutter (Ubuntu):
status: Confirmed → Incomplete
tags: removed: impish
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