Comment 0 for bug 1809940

Revision history for this message
Filip Roland (froli) wrote : ASPEED AST2400 graphics failure on normal start but work on recovery start

I have an ASUS P10S-I server motherboard with integrated ASPEED AST2400 VGA chipset.
With earlier Ubuntu version (maybe on Ubuntu 16.04.3 ?) it worked well.
Once when I updated (but before the actual version) it went wrong.

The issue:
When I boot normally the login window load slowly and keybord and mouse very slow too but work.
I can login. But after i login the screen not show the desktop it show diagonal stripes. (see the attachment)
This stripes made from original screen but unrecognisable the things. But the items work if you can click the right places. (for example i can click on the main switch button if i have luck and Crl+Alt+Del log out me.)
After i log out the login screen corrupted on the same diagonal stripe way. But also work I can re login.

How it work:
If I start the recovery mode and on the recovery window choose continue start normally (and nothing else needed) it works without problem. Evrithing is fine.

I tried to indtal ASPEED driver but on the Softwares and Updates menu Another driver don't found it.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
Uname: Linux 4.15.0-43-generic x86_64
.tmp.unity_support_test.1:

ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
BootLog: Error: [Errno 13] Engedély megtagadva: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 28 00:28:01 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 ASPEED Technology, Inc. ASPEED Graphics Family [1a03:2000] (rev 30) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. ASPEED Graphics Family [1043:85f9]
InstallationDate: Installed on 2017-11-20 (402 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 062a:0000 Creative Labs Optical mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. P10S-I Series
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=hu_HU.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-43-generic root=UUID=1e49958f-dcf2-402d-b5ec-4e379ec72739 ro recovery nomodeset
Renderer: Software
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/05/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4401
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P10S-I Series
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4401:bd03/05/2018:svnASUSTeKCOMPUTERINC.:pnP10S-ISeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP10S-ISeries:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: Server
dmi.product.name: P10S-I Series
dmi.product.version: System Version
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Fri Dec 28 00:17:45 2018
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Sleep Button KEYBOARD, id 8
 input HID 062a:0000 MOUSE, id 9
 input AT Translated Set 2 keyboard KEYBOARD, id 10
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.6-1ubuntu4.2