Ubuntu 17.10 graphical login and desktop unreadable (no hsync, tearing) on AMD Epyc servers

Bug #1730796 reported by Duane Voth
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned
mutter (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Seen on both SuperMicro and Dell AMD Epyc based servers (that's right, I installed the desktop version of 17.10 on a server):

Dell:
$ lspci | grep VGA
83:00.0 VGA compatible controller: Matrox Electronics Systems Ltd. Device 0536 (rev 04)
$ lspci -s 83:00 -n
83:00.0 0300: 102b:0536 (rev 04)

SuperMicro:
$ lspci | grep VGA
02:00.0 VGA compatible controller: ASPEED Technology, Inc. ASPEED Graphics Family (rev 41)
$ lspci -s 02:00 -n
02:00.0 0300: 1a03:2000 (rev 41)

The Xwayland default is not a good one here, editing /etc/gdm3/custom.conf and removing the comment in front of WaylandEnable=false has fixed every system that has failed.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Hi, can you please take a photo of the "desktop unreadable (no hsync, tearing)" problem when Wayland is enabled?

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Changed in mutter (Ubuntu):
status: New → Incomplete
Revision history for this message
Duane Voth (duanev) wrote :

Sure. I've attached two photos, *115057.jpg is with Xwayland enabled, *115744.jpg disabled. Note that this "tearing" may be different from other reports - nothing is moving on the display (ie. it is possible wayland simply read the horizontal frame buffer dimensions wrong).

Revision history for this message
Duane Voth (duanev) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Two more questions:

  1. Does the "tearing" move or is it stationary?
  2. When you log in to the Xorg session, what is the output from 'xrandr' on the machine(s)?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for mutter (Ubuntu) because there has been no activity for 60 days.]

Changed in mutter (Ubuntu):
status: Incomplete → Expired
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