Activity log for bug #1723615

Date Who What changed Old value New value Message
2017-10-14 15:20:06 Rachel Greenham bug added bug
2017-10-14 15:27:34 Apport retracing service bug added subscriber Crash bug triagers for Ubuntu packages
2017-10-14 15:27:36 Apport retracing service attachment added Stacktrace.txt https://bugs.launchpad.net/bugs/1723615/+attachment/4971011/+files/Stacktrace.txt
2017-10-14 15:27:37 Apport retracing service attachment added StacktraceSource.txt https://bugs.launchpad.net/bugs/1723615/+attachment/4971012/+files/StacktraceSource.txt
2017-10-14 15:27:38 Apport retracing service attachment added ThreadStacktrace.txt https://bugs.launchpad.net/bugs/1723615/+attachment/4971013/+files/ThreadStacktrace.txt
2017-10-14 15:27:40 Apport retracing service attachment removed CoreDump.gz https://bugs.launchpad.net/bugs/1723615/+attachment/4971001/+files/CoreDump.gz
2017-10-14 15:27:41 Apport retracing service gnome-shell (Ubuntu): importance Undecided Medium
2017-10-14 15:27:43 Apport retracing service tags amd64 apport-crash artful need-amd64-retrace amd64 apport-crash artful
2017-10-16 02:52:20 Daniel van Vugt information type Private Public
2017-10-31 13:54:35 Launchpad Janitor gnome-shell (Ubuntu): status New Confirmed
2017-10-31 14:03:21 Steven Harms bug added subscriber Steven Harms
2018-03-27 08:15:43 Daniel van Vugt description This happened while I was away from the computer. By the timing it should have been well after the time it should have gone *into* displaysleep, and was also about 45min before I returned, so certainly wasn't the wake-up process either. What I observed when I did return: My 4K monitor didn't wake up (that's a known problem with this monitor, Dell P2715Q), the second monitor (Dell U2711) did wake up, showing the login screen. So although I've considered my Dell 4K problem a problem with waking up, I wonder if it might be actually a problem with it apparently going away completely after a longer displaysleep (it's usually fine if I just do a short sleep of a minute or two). Another possibility is the cat stepped on the keyboard and thus triggered an attempted display-wake. But that would actually be out of character (for the cat). Either way is a bug because the session should survive monitor shenanigans... :-) ProblemType: Crash DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 CurrentDesktop: GNOME-Greeter:GNOME Date: Sat Oct 14 15:39:50 2017 DisplayManager: gdm3 ExecutablePath: /usr/bin/gnome-shell GsettingsChanges: InstallationDate: Installed on 2017-07-30 (75 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) ProcCmdline: /usr/bin/gnome-shell ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/false SegvAnalysis: Segfault happened at: 0x7fae20ab44a0 <meta_monitor_mode_get_resolution>: mov 0x8(%rdi),%eax PC (0x7fae20ab44a0) ok source "0x8(%rdi)" (0x00000008) not located in a known VMA region (needed readable region)! destination "%eax" ok SegvReason: reading NULL VMA Signal: 11 SourcePackage: gnome-shell StacktraceTop: meta_monitor_mode_get_resolution () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0 meta_monitor_calculate_mode_scale () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0 meta_monitor_manager_update_logical_state_derived () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0 meta_monitor_manager_rebuild_derived () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0 meta_monitor_manager_xrandr_handle_xevent () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0 Title: gnome-shell crashed with SIGSEGV in meta_monitor_mode_get_resolution() UpgradeStatus: Upgraded to artful on 2017-08-22 (53 days ago) UserGroups: https://errors.ubuntu.com/problem/84e05b052e88b79520a684d6113084e9be8bc339 --- This happened while I was away from the computer. By the timing it should have been well after the time it should have gone *into* displaysleep, and was also about 45min before I returned, so certainly wasn't the wake-up process either. What I observed when I did return: My 4K monitor didn't wake up (that's a known problem with this monitor, Dell P2715Q), the second monitor (Dell U2711) did wake up, showing the login screen. So although I've considered my Dell 4K problem a problem with waking up, I wonder if it might be actually a problem with it apparently going away completely after a longer displaysleep (it's usually fine if I just do a short sleep of a minute or two). Another possibility is the cat stepped on the keyboard and thus triggered an attempted display-wake. But that would actually be out of character (for the cat). Either way is a bug because the session should survive monitor shenanigans... :-) ProblemType: Crash DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 CurrentDesktop: GNOME-Greeter:GNOME Date: Sat Oct 14 15:39:50 2017 DisplayManager: gdm3 ExecutablePath: /usr/bin/gnome-shell GsettingsChanges: InstallationDate: Installed on 2017-07-30 (75 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) ProcCmdline: /usr/bin/gnome-shell ProcEnviron:  LANGUAGE=en_GB:en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_GB.UTF-8  SHELL=/bin/false SegvAnalysis:  Segfault happened at: 0x7fae20ab44a0 <meta_monitor_mode_get_resolution>: mov 0x8(%rdi),%eax  PC (0x7fae20ab44a0) ok  source "0x8(%rdi)" (0x00000008) not located in a known VMA region (needed readable region)!  destination "%eax" ok SegvReason: reading NULL VMA Signal: 11 SourcePackage: gnome-shell StacktraceTop:  meta_monitor_mode_get_resolution () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_calculate_mode_scale () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_update_logical_state_derived () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_rebuild_derived () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_xrandr_handle_xevent () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0 Title: gnome-shell crashed with SIGSEGV in meta_monitor_mode_get_resolution() UpgradeStatus: Upgraded to artful on 2017-08-22 (53 days ago) UserGroups:
2018-04-25 09:00:43 Marco Trevisan (Treviño) gnome-shell (Ubuntu): status Confirmed In Progress
2018-04-25 09:01:39 Marco Trevisan (Treviño) gnome-shell (Ubuntu): assignee Jeremy Bicha (jbicha)
2018-04-26 07:19:25 Daniel van Vugt description https://errors.ubuntu.com/problem/84e05b052e88b79520a684d6113084e9be8bc339 --- This happened while I was away from the computer. By the timing it should have been well after the time it should have gone *into* displaysleep, and was also about 45min before I returned, so certainly wasn't the wake-up process either. What I observed when I did return: My 4K monitor didn't wake up (that's a known problem with this monitor, Dell P2715Q), the second monitor (Dell U2711) did wake up, showing the login screen. So although I've considered my Dell 4K problem a problem with waking up, I wonder if it might be actually a problem with it apparently going away completely after a longer displaysleep (it's usually fine if I just do a short sleep of a minute or two). Another possibility is the cat stepped on the keyboard and thus triggered an attempted display-wake. But that would actually be out of character (for the cat). Either way is a bug because the session should survive monitor shenanigans... :-) ProblemType: Crash DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 CurrentDesktop: GNOME-Greeter:GNOME Date: Sat Oct 14 15:39:50 2017 DisplayManager: gdm3 ExecutablePath: /usr/bin/gnome-shell GsettingsChanges: InstallationDate: Installed on 2017-07-30 (75 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) ProcCmdline: /usr/bin/gnome-shell ProcEnviron:  LANGUAGE=en_GB:en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_GB.UTF-8  SHELL=/bin/false SegvAnalysis:  Segfault happened at: 0x7fae20ab44a0 <meta_monitor_mode_get_resolution>: mov 0x8(%rdi),%eax  PC (0x7fae20ab44a0) ok  source "0x8(%rdi)" (0x00000008) not located in a known VMA region (needed readable region)!  destination "%eax" ok SegvReason: reading NULL VMA Signal: 11 SourcePackage: gnome-shell StacktraceTop:  meta_monitor_mode_get_resolution () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_calculate_mode_scale () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_update_logical_state_derived () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_rebuild_derived () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_xrandr_handle_xevent () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0 Title: gnome-shell crashed with SIGSEGV in meta_monitor_mode_get_resolution() UpgradeStatus: Upgraded to artful on 2017-08-22 (53 days ago) UserGroups: https://gitlab.gnome.org/GNOME/mutter/issues/130 https://errors.ubuntu.com/problem/84e05b052e88b79520a684d6113084e9be8bc339 --- This happened while I was away from the computer. By the timing it should have been well after the time it should have gone *into* displaysleep, and was also about 45min before I returned, so certainly wasn't the wake-up process either. What I observed when I did return: My 4K monitor didn't wake up (that's a known problem with this monitor, Dell P2715Q), the second monitor (Dell U2711) did wake up, showing the login screen. So although I've considered my Dell 4K problem a problem with waking up, I wonder if it might be actually a problem with it apparently going away completely after a longer displaysleep (it's usually fine if I just do a short sleep of a minute or two). Another possibility is the cat stepped on the keyboard and thus triggered an attempted display-wake. But that would actually be out of character (for the cat). Either way is a bug because the session should survive monitor shenanigans... :-) ProblemType: Crash DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 CurrentDesktop: GNOME-Greeter:GNOME Date: Sat Oct 14 15:39:50 2017 DisplayManager: gdm3 ExecutablePath: /usr/bin/gnome-shell GsettingsChanges: InstallationDate: Installed on 2017-07-30 (75 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) ProcCmdline: /usr/bin/gnome-shell ProcEnviron:  LANGUAGE=en_GB:en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_GB.UTF-8  SHELL=/bin/false SegvAnalysis:  Segfault happened at: 0x7fae20ab44a0 <meta_monitor_mode_get_resolution>: mov 0x8(%rdi),%eax  PC (0x7fae20ab44a0) ok  source "0x8(%rdi)" (0x00000008) not located in a known VMA region (needed readable region)!  destination "%eax" ok SegvReason: reading NULL VMA Signal: 11 SourcePackage: gnome-shell StacktraceTop:  meta_monitor_mode_get_resolution () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_calculate_mode_scale () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_update_logical_state_derived () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_rebuild_derived () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_xrandr_handle_xevent () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0 Title: gnome-shell crashed with SIGSEGV in meta_monitor_mode_get_resolution() UpgradeStatus: Upgraded to artful on 2017-08-22 (53 days ago) UserGroups:
2018-04-27 03:08:23 Daniel van Vugt tags amd64 apport-crash artful amd64 apport-crash artful fixed-in-3.28.2 fixed-in-3.29.1
2018-05-08 19:05:59 Apport retracing service tags amd64 apport-crash artful fixed-in-3.28.2 fixed-in-3.29.1 amd64 apport-crash artful bionic fixed-in-3.28.2 fixed-in-3.29.1
2018-05-28 08:11:34 Daniel van Vugt gnome-shell (Ubuntu): status In Progress Fix Released
2018-05-28 08:11:34 Daniel van Vugt gnome-shell (Ubuntu): assignee Jeremy Bicha (jbicha)
2018-05-28 08:11:44 Daniel van Vugt nominated for series Ubuntu Bionic
2018-05-28 08:12:41 Daniel van Vugt affects gnome-shell (Ubuntu) mutter (Ubuntu)
2018-05-29 11:10:29 Jonathan Kamens bug added subscriber Jonathan Kamens
2018-07-05 15:38:37 Colan Schwartz bug added subscriber Colan Schwartz
2018-07-31 12:51:19 Marco Trevisan (Treviño) mutter (Ubuntu): status Fix Released In Progress
2018-08-01 01:37:37 Launchpad Janitor mutter (Ubuntu): status In Progress Fix Released
2018-08-02 18:21:59 Marco Trevisan (Treviño) description https://gitlab.gnome.org/GNOME/mutter/issues/130 https://errors.ubuntu.com/problem/84e05b052e88b79520a684d6113084e9be8bc339 --- This happened while I was away from the computer. By the timing it should have been well after the time it should have gone *into* displaysleep, and was also about 45min before I returned, so certainly wasn't the wake-up process either. What I observed when I did return: My 4K monitor didn't wake up (that's a known problem with this monitor, Dell P2715Q), the second monitor (Dell U2711) did wake up, showing the login screen. So although I've considered my Dell 4K problem a problem with waking up, I wonder if it might be actually a problem with it apparently going away completely after a longer displaysleep (it's usually fine if I just do a short sleep of a minute or two). Another possibility is the cat stepped on the keyboard and thus triggered an attempted display-wake. But that would actually be out of character (for the cat). Either way is a bug because the session should survive monitor shenanigans... :-) ProblemType: Crash DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 CurrentDesktop: GNOME-Greeter:GNOME Date: Sat Oct 14 15:39:50 2017 DisplayManager: gdm3 ExecutablePath: /usr/bin/gnome-shell GsettingsChanges: InstallationDate: Installed on 2017-07-30 (75 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) ProcCmdline: /usr/bin/gnome-shell ProcEnviron:  LANGUAGE=en_GB:en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_GB.UTF-8  SHELL=/bin/false SegvAnalysis:  Segfault happened at: 0x7fae20ab44a0 <meta_monitor_mode_get_resolution>: mov 0x8(%rdi),%eax  PC (0x7fae20ab44a0) ok  source "0x8(%rdi)" (0x00000008) not located in a known VMA region (needed readable region)!  destination "%eax" ok SegvReason: reading NULL VMA Signal: 11 SourcePackage: gnome-shell StacktraceTop:  meta_monitor_mode_get_resolution () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_calculate_mode_scale () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_update_logical_state_derived () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_rebuild_derived () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_xrandr_handle_xevent () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0 Title: gnome-shell crashed with SIGSEGV in meta_monitor_mode_get_resolution() UpgradeStatus: Upgraded to artful on 2017-08-22 (53 days ago) UserGroups: https://gitlab.gnome.org/GNOME/mutter/issues/130 https://errors.ubuntu.com/problem/84e05b052e88b79520a684d6113084e9be8bc339 --- [ Description ] This happened while I was away from the computer. By the timing it should have been well after the time it should have gone *into* displaysleep, and was also about 45min before I returned, so certainly wasn't the wake-up process either. What I observed when I did return: My 4K monitor didn't wake up (that's a known problem with this monitor, Dell P2715Q), the second monitor (Dell U2711) did wake up, showing the login screen. So although I've considered my Dell 4K problem a problem with waking up, I wonder if it might be actually a problem with it apparently going away completely after a longer displaysleep (it's usually fine if I just do a short sleep of a minute or two). Another possibility is the cat stepped on the keyboard and thus triggered an attempted display-wake. But that would actually be out of character (for the cat). Either way is a bug because the session should survive monitor shenanigans... :-) In some not known conditions, g-s might crash while computing global resolution for monitors. [ Test case ] There's really no test case for this bug, a part that g-s should not crash with this stacktrace. Unforuntaltey this is quite hard to reproduce, it might happen while resetting the crtc when setting up a (new) monitor or at wake up, but so far nobody has reported a way for reproducing this. [ Regression potential ] Global scale for attached monitors could not be properly computed, and thus if attaching an HiDPI device, the UI could not be scaled properly --- ProblemType: CrashDistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 CurrentDesktop: GNOME-Greeter:GNOME Date: Sat Oct 14 15:39:50 2017 DisplayManager: gdm3 ExecutablePath: /usr/bin/gnome-shell GsettingsChanges: InstallationDate: Installed on 2017-07-30 (75 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) ProcCmdline: /usr/bin/gnome-shell ProcEnviron:  LANGUAGE=en_GB:en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_GB.UTF-8  SHELL=/bin/false SegvAnalysis:  Segfault happened at: 0x7fae20ab44a0 <meta_monitor_mode_get_resolution>: mov 0x8(%rdi),%eax  PC (0x7fae20ab44a0) ok  source "0x8(%rdi)" (0x00000008) not located in a known VMA region (needed readable region)!  destination "%eax" ok SegvReason: reading NULL VMA Signal: 11SourcePackage: gnome-shell StacktraceTop:  meta_monitor_mode_get_resolution () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_calculate_mode_scale () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_update_logical_state_derived () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_rebuild_derived () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0  meta_monitor_manager_xrandr_handle_xevent () at /usr/lib/x86_64-linux-gnu/libmutter-1.so.0 Title: gnome-shell crashed with SIGSEGV in meta_monitor_mode_get_resolution() UpgradeStatus: Upgraded to artful on 2017-08-22 (53 days ago) UserGroups:
2018-08-03 04:15:30 Iain Lane bug task added mutter (Ubuntu Bionic)
2018-08-03 10:32:34 Marco Trevisan (Treviño) mutter (Ubuntu): assignee Marco Trevisan (Treviño) (3v1n0)
2018-08-03 10:32:41 Marco Trevisan (Treviño) mutter (Ubuntu Bionic): assignee Marco Trevisan (Treviño) (3v1n0)
2018-08-03 10:32:46 Marco Trevisan (Treviño) mutter (Ubuntu Bionic): status New In Progress
2018-08-03 10:33:05 Marco Trevisan (Treviño) bug task added gnome-shell (Ubuntu)
2018-08-03 10:33:13 Marco Trevisan (Treviño) gnome-shell (Ubuntu): status New Fix Released
2018-08-03 10:33:18 Marco Trevisan (Treviño) bug task deleted gnome-shell (Ubuntu Bionic)
2018-08-13 15:30:33 Łukasz Zemczak mutter (Ubuntu Bionic): status In Progress Fix Committed
2018-08-13 15:30:35 Łukasz Zemczak bug added subscriber Ubuntu Stable Release Updates Team
2018-08-13 15:30:38 Łukasz Zemczak bug added subscriber SRU Verification
2018-08-13 15:30:44 Łukasz Zemczak tags amd64 apport-crash artful bionic fixed-in-3.28.2 fixed-in-3.29.1 amd64 apport-crash artful bionic fixed-in-3.28.2 fixed-in-3.29.1 verification-needed verification-needed-bionic
2018-08-22 15:11:05 Marco Trevisan (Treviño) tags amd64 apport-crash artful bionic fixed-in-3.28.2 fixed-in-3.29.1 verification-needed verification-needed-bionic amd64 apport-crash artful bionic done fixed-in-3.28.2 fixed-in-3.29.1 needed verification-done-bionic
2018-08-23 01:54:26 Daniel van Vugt summary gnome-shell crashed with SIGSEGV in meta_monitor_mode_get_resolution() gnome-shell crashed with SIGSEGV in meta_monitor_mode_get_resolution → calculate_scale → meta_monitor_calculate_mode_scale → calculate_monitor_scale → derive_calculated_global_scale
2018-08-23 13:31:17 Launchpad Janitor mutter (Ubuntu Bionic): status Fix Committed Fix Released
2018-08-23 13:31:30 Łukasz Zemczak removed subscriber Ubuntu Stable Release Updates Team
2018-10-30 11:35:57 Launchpad Janitor merge proposal linked https://code.launchpad.net/~3v1n0/ubuntu/+source/mutter/+git/mutter/+merge/358005
2018-10-30 11:39:14 Launchpad Janitor merge proposal linked https://code.launchpad.net/~3v1n0/ubuntu/+source/mutter/+git/mutter/+merge/358006