Mugshot crashes when trying to capture image

Bug #1516237 reported by Kev Bowring on 2015-11-14
24
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Mugshot
Undecided
Unassigned
mugshot (Ubuntu)
Medium
Unassigned

Bug Description

Start mugshot, try to capture image. Error reported. (crash file attached)

In addition - capture box is white and doesn't show any image from the camera.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: mugshot 0.3.0-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
Uname: Linux 4.2.0-19-generic x86_64
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
CurrentDesktop: XFCE
Date: Sat Nov 14 12:22:40 2015
InstallationDate: Installed on 2015-10-29 (16 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151029)
PackageArchitecture: all
SourcePackage: mugshot
UpgradeStatus: No upgrade log present (probably fresh install)

Kev Bowring (flocculant) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in mugshot (Ubuntu):
status: New → Confirmed

Hope this wasn't because of looking morning that day!

Changed in mugshot (Ubuntu):
importance: Undecided → Medium
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1516237

tags: added: iso-testing
Sean Davis (bluesabre) wrote :

This issue was resolved in Mugshot 0.3.2 and should still be working correctly in 0.4.0.

02 Nov 2016, Mugshot 0.3.2

- New bugfix release
  . Mugshot's camera dialog is fixed and should work on all previously
    supported and current systems!

---

mugshot (0.3.2-0ubuntu1) zesty; urgency=medium

  * New upstream bugfix release.
  * debian/control:
    - Bump Standards Version to 3.9.8
    - Add gstreamer1.0-tools to Recommends

 -- Sean Davis <email address hidden> Wed, 02 Nov 2016 06:47:29 -0400

Changed in mugshot:
status: New → Fix Released
Changed in mugshot (Ubuntu):
status: Confirmed → Fix Released
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