Cannot upload photo with Honor 8 + internal SDCard

[ludo33200]

This bug was also filled on Honor Community
https://community.hihonor.com/thread/1495?et=watches.email.outcome

Problem
-------
Connecting Honor 8 mobile phone as USB + select MTP transfer mode on the phone
The phone includes an additional SD Card where photos are stored
As connected in MTP mode, unable to upload photos on the PC : neither intrenal memory or sd card appear as mounted devices. However i still can get photos manuelly with a file browser. This makes impossible to upload photos with a photo manager like shotwell.

Full details
-------------
Ubuntu 16.10, fresh install (since 15 days)
Connect Honor 8 via USB
Has a 64 Gb SD Card (SanDisk) inside

On Honor 8 go to "Connected via USB" and select "Files" to connect the Honor 8 in MTP mode
The Honor 8 help says for Linux :
- install tools : sudo apt-get install mtp-tools mtpfs
- create subdir : sudo mkdir /media/mtp
- change acl : sudo chmod 755 /media/mtp
- mount : sudo mtpfs -o allow_other /media/mtp
- unmount : sudo umount /media/mtp

Before mtp-tools + mtpfs install
--------------------------------
# lsusb
Bus 002 Device 002: ID 174c:55aa ASMedia Technology Inc. ASM1051E SATA 6Gb/s bridge, ASM1053E SATA 6Gb/s bridge, ASM1153 SATA 3Gb/s bridge
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 046d:c52a Logitech, Inc.
Bus 001 Device 011: ID 152d:2329 JMicron Technology Corp. / JMicron USA Technology Corp. JM20329 SATA Bridge
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 008: ID 0cf3:e005 Atheros Communications, Inc.
Bus 001 Device 003: ID 13fd:2040 Initio Corporation
Bus 001 Device 018: ID 12d1:107e Huawei Technologies Co., Ltd.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

>> Device 18 is Honor 8
>> SD Card does not appear as mounted USB device

# ls -al /media/myuser
total 10
drwxr-x---+ 3 root root 4096 nov. 1 21:08 .
drwxr-xr-x 6 root root 4096 oct. 30 21:04 ..
dr-x------ 1 myuser myuser 2048 oct. 16 2015 My CDROM

>> My CDROM is a mount point provided by Honor 8 itself allowing installing software on Windows as you may have with a cd-ro
>> SD Card does not appear as mounted USB device

Ubuntu Files Manager shows TWO mounted points
Android (icon : mobile phone) : no direct file provided, includes 2 subdirs : 1) SanDisk SD Card 2) Internal memory storage
Subdir DCIM/Camera gives access to photos taken with Honor 8 Camera and stored on SD Card.
However i didint found an easy way to upload this photos in shotwell

My CDROM : corresponds to /media/myuser/My CDROM

Shotwell
Considers as if no camera was connected to PC
neither SD Card nor internal memory appear as mounted USB devices

Lets apply Honor advices (install mtp-tools mtpfs)
--------------------------------------------------
Honor 8 USB disconnected

In a terminal
# sudo apt-get install mtp-tools mtpfs
[sudo] myuser password : ****
Lecture des listes de paquets... Fait
Construction de l'arbre des dépendances
Lecture des informations d'état... Fait
Les NOUVEAUX paquets suivants seront installés :
  mtp-tools mtpfs
0 mis à jour, 2 nouvellement installés, 0 à enlever et 0 non mis à jour.
Il est nécessaire de prendre 0 o/49,1 ko dans les archives.
Après cette opération, 333 ko d'espace disque supplémentaires seront utilisés.
Sélection du paquet mtp-tools précédemment désélectionné.
(Lecture de la base de données... 290176 fichiers et répertoires déjà installés.)
Préparation du dépaquetage de .../0-mtp-tools_1.1.12-1_amd64.deb ...
Dépaquetage de mtp-tools (1.1.12-1) ...
Sélection du paquet mtpfs précédemment désélectionné.
Préparation du dépaquetage de .../1-mtpfs_1.1-5_amd64.deb ...
Dépaquetage de mtpfs (1.1-5) ...
Paramétrage de mtpfs (1.1-5) ...
Paramétrage de mtp-tools (1.1.12-1) ...
Traitement des actions différées (« triggers ») pour man-db (2.7.5-1) ...

>> Installe (sorry i'm french an di not translate Ubuntu install logs)

In same terminal
# sudo mkdir -p /media/mtp
# sudo chmod 755 /media/mtp
# ls -al /media
ludovic@Inspiron-3650:~$ ls -al /media
total 24
drwxr-xr-x 6 root root 4096 oct. 30 21:04 .
drwxr-xr-x 25 root root 4096 oct. 26 10:00 ..
drwxr-x---+ 2 root root 4096 oct. 30 09:56 my_user_other
drwxr-x---+ 2 root root 4096 oct. 26 09:42 guest-wln98c
drwxr-x---+ 2 root root 4096 nov. 1 21:23 my_user
drwxr-xr-x 2 root root 4096 oct. 30 21:04 mtp

>> subdir exists

Connect Honor 8 USB in MTP mode (see beginning of this topic)

#lsusb
Bus 002 Device 002: ID 174c:55aa ASMedia Technology Inc. ASM1051E SATA 6Gb/s bridge, ASM1053E SATA 6Gb/s bridge, ASM1153 SATA 3Gb/s bridge
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 046d:c52a Logitech, Inc.
Bus 001 Device 011: ID 152d:2329 JMicron Technology Corp. / JMicron USA Technology Corp. JM20329 SATA Bridge
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 008: ID 0cf3:e005 Atheros Communications, Inc.
Bus 001 Device 003: ID 13fd:2040 Initio Corporation
Bus 001 Device 020: ID 12d1:107e Huawei Technologies Co., Ltd.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

>> NO effect seen (should be normal as not mounted with mtpfs mount)

# ls -al /media/myuser

>> NO effect seen (should be normal ...)

# ls -al /media

>> NO effect seen (should be normal ...)

Ubuntu Files Manager

>> NO effect seen (should be normal ...)

OK... lets mount with mtpfs command..

# sudo mtpfs -o allow_other /media/mtp
Listing raw device(s)
Device 0 (VID=12d1 and PID=107e) is a Huawei P9 Plus.
   Found 1 device(s):
   Huawei: P9 Plus (12d1:107e) @ bus 1, dev 20
Attempting to connect device
ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface
LIBMTP libusb: Attempt to reset device
Android device detected, assigning default bug flags
     [ndlr: wait few ~60 seconds]
Listing File Information on Device with name: (NULL)

>> Shows an error

# ls -al /media/myuser

>> NO effect seen

# ls -al /media
ls: impossible d'accéder à '/media/mtp': Le logiciel a provoqué l'abandon de la connexion
total 20
drwxr-xr-x 6 root root 4096 oct. 30 21:04 ./
drwxr-xr-x 25 root root 4096 oct. 26 10:00 ../
drwxr-x---+ 2 root root 4096 oct. 30 09:56 my_user_other/
drwxr-x---+ 2 root root 4096 oct. 26 09:42 guest-wln98c/
drwxr-x---+ 3 root root 4096 nov. 1 21:28 my_user/
d?????????? ? ? ? ? ? mtp/

>> Ouch ... have a look on /media/mtp dir !!
+ Have a messagebox
 title : (no title)

 inside (french version)
 Problème logiciel détecté
 Voulez vous signaler le problème maintenant ?
 + boutons <Annuler> <Signaler le problème...>

 inside (english translated)
 Software problem detected
 Would you like to signal the problem now ?
 + buttons <Cancel> <Signal problem..>

I choose <Signal problem ...>
Message box disappears ...

lets collect infos...
# sudo umount /media/mtp
# ls -l /media
total 16
drwxr-x---+ 2 root root 4096 oct. 30 09:56 my_user_other
drwxr-x---+ 2 root root 4096 oct. 26 09:42 guest-wln98c
drwxr-x---+ 3 root root 4096 nov. 1 21:28 my_user
drwxr-xr-x 2 root root 4096 oct. 30 21:04 mtp

# ubuntu-bug -p mtpfs
>> no effect seeen, mozilla will not open into a new apport bug description page

# sudo mtpfs -o allow_other /media/mtp
>> same messages / errors

# ps -eaf | grep mtpfs
root 10451 2595 0 21:47 ? 00:00:00 mtpfs -o allow_other /media/mtp
my_user 10478 8496 0 21:48 pts/4 00:00:00 grep --color=auto mtpfs

# ubuntu-bug -p 10478
>> no effect seeen, mozilla will not open into a new apport bug description page

lets fill the bug manually (sorry)
---
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.10
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-10-25 (7 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Package: mtpfs 1.1-5
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.8.0-26.28-generic 4.8.0
Tags: yakkety
Uname: Linux 4.8.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

[ludo33200 (ludo-cheron)]

apport information

[ludo33200 (ludo-cheron)]

apport information

[ludo33200 (ludo-cheron)]

apport information

[ludo33200 (ludo-cheron)]

About SAMSUNG_HM750LI_S2H9J9HB400341 errors
This is about and USB 750 Gb hard disk that poorly supports when computer comes back from sleeping.
This device does not affect the bug. Bug appears even if device not connected/present

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.