package ttf-mscorefonts-installer 3.6ubuntu2 failed to install/upgrade: installed ttf-mscorefonts-installer package post-installation script subprocess returned error exit status 1

Bug #1767748 reported by Neal Lithwick
80
This bug affects 18 people
Affects Status Importance Assigned to Milestone
msttcorefonts (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Error occurred during 18.04 upgrade to 18.04. Tried download after reboot but failed;

ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: ttf-mscorefonts-installer 3.6ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
Date: Sat Apr 28 19:25:34 2018
ErrorMessage: installed ttf-mscorefonts-installer package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2015-05-24 (1070 days ago)
InstallationMedia: Xubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
PackageArchitecture: all
Python3Details: /usr/bin/python3.6, Python 3.6.5, python3-minimal, 3.6.5-3
PythonDetails: /usr/bin/python2.7, Python 2.7.15rc1, python-minimal, 2.7.15~rc1-1
RelatedPackageVersions:
 dpkg 1.19.0.5ubuntu2
 apt 1.6.1
SourcePackage: msttcorefonts
Title: package ttf-mscorefonts-installer 3.6ubuntu2 failed to install/upgrade: installed ttf-mscorefonts-installer package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to bionic on 2018-04-29 (0 days ago)

Revision history for this message
Neal Lithwick (nlithwick) wrote :
Revision history for this message
Neal Lithwick (nlithwick) wrote :

Sorry, meant 16.04 to 18.04 upgrade

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in msttcorefonts (Ubuntu):
status: New → Confirmed
Revision history for this message
Jouni Holsa (jmenninkaninen) wrote :

Had the same after upgrade from 16.04 to 18.04. According instructions at https://ubuntuforums.org/showthread.php?t=2349320 installed ttf-mscorefonts-installer version 3.7 from https://packages.debian.org/fi/sid/all/ttf-mscorefonts-installer/download and now waiting if it helps.

Revision history for this message
Graham Inggs (ginggs) wrote :

From the attached DpkgTerminalLog:
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe

0% [Working]
0% [Working]
0% [Working]

Err:1 http://downloads.sourceforge.net/corefonts/andale32.exe
  Redirection from https to 'http://downloads.sourceforge.net/mirrorproblem?failedmirror=cytranet.dl.sourceforge.net' is forbidden [IP: 74.82.59.181 443]

0% [Working]

E: Failed to fetch https://cytranet.dl.sourceforge.net/project/corefonts/the fonts/final/andale32.exe Redirection from https to 'http://downloads.sourceforge.net/mirrorproblem?failedmirror=cytranet.dl.sourceforge.net' is forbidden [IP: 74.82.59.181 443]
E: Download Failed

Revision history for this message
Shane Reimer (zenon222-s) wrote :

bug confirmed again. How many times will this same bug occur. pathetic.

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David (dave400) wrote :

Keep getting the same problem on a laptop with Ubuntu 18.04 and cannot fix it!

Revision history for this message
Shrikant (csbadmin) wrote :

Try to download debian pkg and install.

wget http://ftp.de.debian.org/debian/pool/contrib/m/msttcorefonts/ttf-mscorefonts-installer_3.6_all.deb

sudo dpkg -i ttf-mscorefonts-installer_3.6_all.deb

Revision history for this message
Shrikant (csbadmin) wrote :
Revision history for this message
Alexander Malic (alexander-malic) wrote :

can someone fix this annoying bug please?

Revision history for this message
Martin McDowell (martin-mcdowell) wrote :

Tried the suggestion that @Shrikant suggested but had an error.
I suggest heading to the FTp folder here http://ftp.uk.debian.org/debian/pool/contrib/m/msttcorefonts/
and get the latest version. Currently its
ttf-mscorefonts-installer_3.7_all.deb

so ran

sudo dpkg -i ttf-mscorefonts-installer_3.7_all.deb

Revision history for this message
Phan Van Cuong (cuongphan) wrote :

Download this file and run with dpkg:

dpkg -i ttf-mscorefonts-installer_3.7_all.deb to fix the issue.

I don't know why the ubuntu didn't upgrade the mirror, we can download from apt directly without download and use dpkg like this way.

Thank you Martin.

Revision history for this message
Ron Johnson (ron-l-johnson) wrote :

It's still happening in April 2019.

ron@haggis:~/pia_1.1.1$ sudo apt-get install --reinstall ttf-mscorefonts-installer
[sudo] password for ron:
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 27.6 kB of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 http://us.archive.ubuntu.com/ubuntu bionic/multiverse amd64 ttf-mscorefonts-installer all 3.6ubuntu2 [27.6 kB]
Fetched 27.6 kB in 0s (124 kB/s)
Preconfiguring packages ...
(Reading database ... 339195 files and directories currently installed.)
Preparing to unpack .../ttf-mscorefonts-installer_3.6ubuntu2_all.deb ...
mscorefonts-eula license has already been accepted
Unpacking ttf-mscorefonts-installer (3.6ubuntu2) over (3.6ubuntu2) ...
Processing triggers for update-notifier-common (3.192.1.5) ...
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Err:1 http://downloads.sourceforge.net/corefonts/andale32.exe
  Redirection from https to 'http://downloads.sourceforge.net/mirrorproblem?failedmirror=managedway.dl.sourceforge.net' is forbidden [IP: 208.79.213.6 443]
E: Failed to fetch https://managedway.dl.sourceforge.net/project/corefonts/the fonts/final/andale32.exe Redirection from https to 'http://downloads.sourceforge.net/mirrorproblem?failedmirror=managedway.dl.sourceforge.net' is forbidden [IP: 208.79.213.6 443]
E: Download Failed
Setting up ttf-mscorefonts-installer (3.6ubuntu2) ...
Processing triggers for fontconfig (2.12.6-0ubuntu2) ...

Revision history for this message
KC1DI (davekc1di) wrote :

Have similar problem with this installer. this is the error message received:

Unpacking ttf-mscorefonts-installer (3.6ubuntu2) over (3.6ubuntu2) ...
Processing triggers for update-notifier-common (3.192.1.5) ...
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Err:1 http://downloads.sourceforge.net/corefonts/andale32.exe
  Redirection from https to 'http://downloads.sourceforge.net/mirrorproblem?failedmirror=cfhcable.dl.sourceforge.net' is forbidden [IP: 146.71.73.6 443]
E: Failed to fetch https://cfhcable.dl.sourceforge.net/project/corefonts/the fonts/final/andale32.exe Redirection from https to 'http://downloads.sourceforge.net/mirrorproblem?failedmirror=cfhcable.dl.sourceforge.net' is forbidden [IP: 146.71.73.6 443]
E: Download Failed
Setting up ttf-mscorefonts-installer (3.6ubuntu2) ...
Processing triggers for fontconfig (2.12.6-0ubuntu2) ...

Revision history for this message
Xavier Baez (xavierbaez) wrote :

I have the same bug on Ubuntu 18.04
Any updates on the fix?
Even if I manually install the 3.6, when I do apt-get upgrade it downloads that one.

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