package ttf-mscorefonts-installer 3.4+nmu1ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1369043 reported by mati piela on 2014-09-13
52
This bug affects 8 people
Affects Status Importance Assigned to Milestone
msttcorefonts (Ubuntu)
Undecided
Unassigned

Bug Description

system report error at login

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: ttf-mscorefonts-installer 3.4+nmu1ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: i386
Date: Wed Sep 10 18:06:04 2014
DuplicateSignature: package:ttf-mscorefonts-installer:3.4+nmu1ubuntu1:subprocess new pre-installation script returned error exit status 128
ErrorMessage: subprocess new pre-installation script returned error exit status 128
InstallationDate: Installed on 2014-09-09 (3 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
PackageArchitecture: all
SourcePackage: msttcorefonts
Title: package ttf-mscorefonts-installer 3.4+nmu1ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)

mati piela (mateusz2238-n) wrote :
tags: removed: need-duplicate-check

This error occurred when using Redo Backup to copy my working system to a backup drive (i.e. ghosting a drive). Will reinstall fonts package to try to fix.

mati piela (mateusz2238-n) wrote :

im not using Redo Backup

steve david (cactus5517) wrote :

i tried to use a sanctioned Adobe Flash plugin for Ubuntu, and You Tube had issues with it. I then tried to remove s.w. but could not. upon rebooting, the system crashed again.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in msttcorefonts (Ubuntu):
status: New → Confirmed
archi02 (jo-chibois) wrote :

Just after the boot of Ubuntu, an error message warn me about somethong wrong.

Antonis Vlachos (a-vlachos) wrote :

This mesage appeard for the first time after i tried to install ms-core fonts on "play on linux"

Claudio Pighin (cpighin) wrote :

I see following message just after any boot of Ubuntu 14.04.1

"Informazioni di aggiornamento
I seguenti pacchetti necessitano di scaricare dati aggiuntivi una volta installati, ma tali dati non possono essere recuperati o elaborati.
ttf-mscorefonts-installer
Questo è un errore irreversibile e lascerà i pacchetti in uno stato inutilizzabile. Potrebbe essere necessario controllare la connessione a Internet e quindi rimuovere e reinstallare i pacchetti per risolvere il problema."

I tried to reinstall package ttf-mscorefonts-installer without any result.

Claudio :)

Claudio Pighin (cpighin) wrote :

I solved the issue following instructions of this article: Can't download ttf-mscorefonts-installer on ubuntu 14.04

Claudio :)

stormhike (stormhike) wrote :

Just to add something although I don't have the problem now. When using the Ubuntu Software Center to install the "Ubuntu Restricted Extras" package it appeared to hang so I waited then quit. Then I saw the dialog asking me to confirm the EULA, the only option was to continue, which ended up in an error. The real problem being that the EULA dialog was behind the Software Center window all the time, bit confusing.

The problem is as Stormhike explained. Thank you.

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