player won't play bbc radio listen again programmes

Bug #501196 reported by janel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
mplayer (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: gnome-terminal

This problem only applies to BBC iplayer radio "listen again" programmes, for a user outside the uk. The player opens up but after a minute or so a message states that the content does not seem to be working -- try again later. Attempting to open stream in terminal produces following result:

jane@Hardy:~$ mplayer rtsp://rmv8.bbc.net.uk:554/radio4fmcoyopa/radio_4_fm_-_tuesday_1656.ra
MPlayer SVN-r29237-4.4.1 (C) 2000-2009 MPlayer Team
mplayer: could not connect to socket
mplayer: No such file or directory
Failed to open LIRC support. You will not be able to use your remote control.

Playing rtsp://rmv8.bbc.net.uk:554/radio4fmcoyopa/radio_4_fm_-_tuesday_1656.ra.
Resolving rmv8.bbc.net.uk for AF_INET6...
Couldn't resolve name for AF_INET6: rmv8.bbc.net.uk
Resolving rmv8.bbc.net.uk for AF_INET...
Connecting to server rmv8.bbc.net.uk[212.58.252.8]: 554...
librtsp: server responds: ''
librtsp: server responds: ''
rtsp: read error.

MPlayer interrupted by signal 13 in module: open_stream
- MPlayer crashed. This shouldn't happen.
  It can be a bug in the MPlayer code _or_ in your drivers _or_ in your
  gcc version. If you think it's MPlayer's fault, please read
  DOCS/HTML/en/bugreports.html and follow the instructions there. We can't and
  won't help unless you provide this information when reporting a possible bug.
 [ This binary of MPlayer in Debian is currently compiled with
   '--enable-debug'; the debugging symbols are in the package
   'mplayer-dbg'.]
jane@Hardy:~$

ProblemType: Bug
Architecture: i386
Date: Mon Dec 28 20:00:44 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/gnome-terminal
Package: gnome-terminal 2.28.1-0ubuntu1
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: gnome-terminal
Uname: Linux 2.6.31-17-generic i686

Revision history for this message
janel (janeleaper) wrote :
Revision history for this message
Dave Gilbert (ubuntu-treblig) wrote :

This really doesn't look like gnome-terminal, probably mplayer or one of the codecs.

affects: gnome-terminal (Ubuntu) → mplayer (Ubuntu)
Revision history for this message
janel (janeleaper) wrote : Re: [Bug 501196] Re: player won't play bbc radio listen again programmes
Download full text (3.3 KiB)

Sorry, this doesn't mean anything to me. I'm just following the
instructions for reporting a bug. I don't even know if you want a reply to
your email or not.

 The message in terminal said :" It can be a bug in the MPlayer code _or_ in
your drivers _or_ in your
 gcc version."

I don't know what a gcc version is either. The message also gave a link for
reporting a bug in mplayer, but it was a link to a document that does not
exist.

I've spent three weeks trying to sort this problem out. I've had several
people on the forums advising me, but got nowhere. I have no idea what to
do about it. I'm going to wait for 10.04 to come out and then do a fresh
install. Maybe that will fix it.

2009/12/31 Dave Gilbert <email address hidden>

> This really doesn't look like gnome-terminal, probably mplayer or one of
> the codecs.
>
>
> ** Package changed: gnome-terminal (Ubuntu) => mplayer (Ubuntu)
>
> --
> player won't play bbc radio listen again programmes
> https://bugs.launchpad.net/bugs/501196
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “mplayer” package in Ubuntu: New
>
> Bug description:
> Binary package hint: gnome-terminal
>
> This problem only applies to BBC iplayer radio "listen again" programmes,
> for a user outside the uk. The player opens up but after a minute or so a
> message states that the content does not seem to be working -- try again
> later. Attempting to open stream in terminal produces following result:
>
> jane@Hardy:~$ mplayer rtsp://
> rmv8.bbc.net.uk:554/radio4fmcoyopa/radio_4_fm_-_tuesday_1656.ra
> MPlayer SVN-r29237-4.4.1 (C) 2000-2009 MPlayer Team
> mplayer: could not connect to socket
> mplayer: No such file or directory
> Failed to open LIRC support. You will not be able to use your remote
> control.
>
> Playing rtsp://
> rmv8.bbc.net.uk:554/radio4fmcoyopa/radio_4_fm_-_tuesday_1656.ra.
> Resolving rmv8.bbc.net.uk for AF_INET6...
> Couldn't resolve name for AF_INET6: rmv8.bbc.net.uk
> Resolving rmv8.bbc.net.uk for AF_INET...
> Connecting to server rmv8.bbc.net.uk[212.58.252.8]: 554...
> librtsp: server responds: ''
> librtsp: server responds: ''
> rtsp: read error.
>
>
> MPlayer interrupted by signal 13 in module: open_stream
> - MPlayer crashed. This shouldn't happen.
> It can be a bug in the MPlayer code _or_ in your drivers _or_ in your
> gcc version. If you think it's MPlayer's fault, please read
> DOCS/HTML/en/bugreports.html and follow the instructions there. We can't
> and
> won't help unless you provide this information when reporting a possible
> bug.
> [ This binary of MPlayer in Debian is currently compiled with
> '--enable-debug'; the debugging symbols are in the package
> 'mplayer-dbg'.]
> jane@Hardy:~$
>
> ProblemType: Bug
> Architecture: i386
> Date: Mon Dec 28 20:00:44 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/gnome-terminal
> Package: gnome-terminal 2.28.1-0ubuntu1
> ProcEnviron:
> LANGUAGE=en_GB.UTF-8
> PATH=(custom, user)
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
> SourcePackage: gnome-terminal
> Uname: Linux 2.6.31-17-generic i686
>
> To unsubscribe from this bug,...

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Revision history for this message
Tommy Trussell (tommy-trussell) wrote :

Hi -- I just saw your reported bug about mplayer and I tried opening the url in a terminal as you specified:

$ mplayer rtsp://rmv8.bbc.net.uk:554/radio4fmcoyopa/radio_4_fm_-_tuesday_1656.ra

and it works on my machine. (Funny -- I was looking at bugs like yours because mplayer crashes on this machine when I click the icon. But now I believe I know why.)

There are other packages that are installed at the same time as mplayer that could have caused the crash. I would suggest you might try reinstalling mplayer and/or make sure it has what it needs to decode RealAudio streams.

I briefly had the Medibuntu repository on this system and it could be that an updated package came from there. You might have a look at https://help.ubuntu.com/community/Medibuntu and see if you want to try using it.

(By the way, the earlier comments about your bug report were because you accidentally collected data for the terminal program itself and not the mplayer program. If you open mplayer and use System Monitor you can find the process ID of mplayer while it is running. Then you can use apport-bug <ID> to collect the data from mplayer. Some Ubuntu-supported apps include a "Report a Problem" item in the Help menu that does the collection in one step, but neither mplayer nor gnome-mplayer does.)

Revision history for this message
Tommy Trussell (tommy-trussell) wrote :

I just realized something else regarding your bug report -- when you were using the GUI (Graphical User Interface) version of the player, were you using mplayer, gnome-mplayer, or Totem Movie Player (or maybe something else)? On my system I find the graphical gnome-mplayer starts fine but takes much longer to buffer the stream than the non-graphical CLI version in the terminal.

Revision history for this message
janel (janeleaper) wrote :
Download full text (4.5 KiB)

Thank you for the response Tommy. Actually, this wasn't the only problem I
had after upgrading to Karmic. Firefox kept crashing. I reported this bug
and got a message asking me to report it using apport. When I did that I
got an error message telling me to upgrade tzdata. When I did that I fried
my hard drive. Currently the affected pc won't boot up. I'm going to have
to use the Karmic disc to attempt to retrieve my files. I have another
desktop running Karmic which is also buggy. Ultimately, I think my solution
to the problem is to do a fresh install of 10.04 from a disc, butn in the
meantime I'm travelling for 6 months, so I won't be doing anything until
June. Karmic was not a success from my point of view.

2010/1/28 Tommy Trussell <email address hidden>

> Hi -- I just saw your reported bug about mplayer and I tried opening the
> url in a terminal as you specified:
>
> $ mplayer
> rtsp://rmv8.bbc.net.uk:554/radio4fmcoyopa/radio_4_fm_-_tuesday_1656.ra
>
> and it works on my machine. (Funny -- I was looking at bugs like yours
> because mplayer crashes on this machine when I click the icon. But now I
> believe I know why.)
>
> There are other packages that are installed at the same time as mplayer
> that could have caused the crash. I would suggest you might try
> reinstalling mplayer and/or make sure it has what it needs to decode
> RealAudio streams.
>
> I briefly had the Medibuntu repository on this system and it could be
> that an updated package came from there. You might have a look at
> https://help.ubuntu.com/community/Medibuntu and see if you want to try
> using it.
>
> (By the way, the earlier comments about your bug report were because you
> accidentally collected data for the terminal program itself and not the
> mplayer program. If you open mplayer and use System Monitor you can find
> the process ID of mplayer while it is running. Then you can use apport-
> bug <ID> to collect the data from mplayer. Some Ubuntu-supported apps
> include a "Report a Problem" item in the Help menu that does the
> collection in one step, but neither mplayer nor gnome-mplayer does.)
>
> --
> player won't play bbc radio listen again programmes
> https://bugs.launchpad.net/bugs/501196
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “mplayer” package in Ubuntu: New
>
> Bug description:
> Binary package hint: gnome-terminal
>
> This problem only applies to BBC iplayer radio "listen again" programmes,
> for a user outside the uk. The player opens up but after a minute or so a
> message states that the content does not seem to be working -- try again
> later. Attempting to open stream in terminal produces following result:
>
> jane@Hardy:~$ mplayer rtsp://
> rmv8.bbc.net.uk:554/radio4fmcoyopa/radio_4_fm_-_tuesday_1656.ra
> MPlayer SVN-r29237-4.4.1 (C) 2000-2009 MPlayer Team
> mplayer: could not connect to socket
> mplayer: No such file or directory
> Failed to open LIRC support. You will not be able to use your remote
> control.
>
> Playing rtsp://
> rmv8.bbc.net.uk:554/radio4fmcoyopa/radio_4_fm_-_tuesday_1656.ra.
> Resolving rmv8.bbc.net.uk for AF_INET6...
> Couldn't resolve name for AF...

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