thunderbird-bin crashed with SIGSEGV in raise() when replying to an IMAP message using crux theme

Bug #128288 reported by jsage on 2007-07-25
10
Affects Status Importance Assigned to Milestone
mozilla-thunderbird (Ubuntu)
High
Mozilla Bugs

Bug Description

Binary package hint: mozilla-thunderbird

Seems to be the same as Bug 124147, which was closed on 7/7/2007.

Using Thunderbird 2.0.0.5-0ubuntu1 (20070723) on Gutsy. After updates of 7/24/07, Thunderbird crashes when I click "Reply" on an email message in an IMAP mailbox.

ProblemType: Crash
Architecture: i386
Date: Wed Jul 25 07:41:48 2007
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/lib/thunderbird/thunderbird-bin
Package: thunderbird 2.0.0.5-0ubuntu1
PackageArchitecture: i386
ProcCmdline: /usr/lib/thunderbird/thunderbird-bin
ProcCwd: /home/johns
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Signal: 11
SourcePackage: thunderbird
StacktraceTop:
 ?? ()
 ?? ()
 ?? ()
 ?? ()
 raise () from /lib/tls/i686/cmov/libpthread.so.0
Title: thunderbird-bin crashed with SIGSEGV in raise()
Uname: Linux 070709A 2.6.22-8-generic #1 SMP Thu Jul 12 15:59:45 GMT 2007 i686 GNU/Linux
UserGroups: adm admin audio cdrom dialout dip floppy lpadmin netdev plugdev powerdev scanner video

jsage (jsage) wrote :

StacktraceTop:?? ()
?? ()
?? ()
?? ()
raise () from /lib/tls/i686/cmov/libpthread.so.0

Just noted: opening the Preferences dialog also kills Thunderbird.

john

jsage (jsage) wrote :

another update: I can save attachments, but if I open them from Thunderbird it crashes immediately

john

jsage (jsage) wrote :

OK, based on a suggestion from hairy_palms on ubuntuforums, I switched from a pixmap GTK+ theme (Crux) back to the default Human theme. The problems described below go away, Thunderbird functions normally.

Here's a recap of the problems:

1. select a message, click Reply, thunderbird hangs
2. click the Write button, thunderbird hangs
3. double-click a message, click Reply, thunderbird crashes
4. open Preferences, thunderbird hangs
5. open an attachment, thunderbird crashes

note:

hang = frozen, partially updated windows
crash = gone, disappears from desktop and taskbar

again, pixmap themes seem to be the cause of the problem.

thanks,
john

Changed in mozilla-thunderbird:
assignee: nobody → mozilla-bugs
importance: Undecided → High
status: New → Incomplete
Korgen (spam-korgen) wrote :

hi there,
I also suffer of the same issue. However changing the theme (System->Preferences->Appearance) from a custom one back to standard "human" seems to be a workaround for the problem.

Hew (hew) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

Jonathan Thomas (echidnaman) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in mozilla-thunderbird:
status: Incomplete → Invalid
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