3G modem Device 1d09:1010 TechFaith Wireless Technology Limited not detected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Incomplete
|
Medium
|
Unassigned | ||
modemmanager (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
it recognize the device using the following commands:
modprobe -v option
echo '1d09 4000' > /sys/bus/
The result is :
Mar 19 21:58:53 localhost kernel: [ 5442.775419] sr: Sense Key : Hardware Error [current]
Mar 19 21:58:53 localhost kernel: [ 5442.775429] sr: Add. Sense: No additional sense information
Mar 19 21:58:53 localhost kernel: [ 5442.888143] usb 6-1: reset full-speed USB device number 6 using uhci_hcd
Mar 19 21:58:54 localhost kernel: [ 5443.148119] usb 6-1: reset full-speed USB device number 6 using uhci_hcd
Mar 19 21:58:54 localhost kernel: [ 5443.412067] usb 6-1: reset full-speed USB device number 6 using uhci_hcd
Mar 19 21:58:54 localhost kernel: [ 5443.700118] usb 6-1: reset full-speed USB device number 6 using uhci_hcd
Mar 19 21:58:55 localhost kernel: [ 5444.308087] usb 6-1: USB disconnect, device number 6
Mar 19 21:58:58 localhost kernel: [ 5447.080098] usb 6-1: new full-speed USB device number 7 using uhci_hcd
Mar 19 21:58:58 localhost mtp-probe: checking bus 6, device 7: "/sys/devices/
Mar 19 21:58:58 localhost kernel: [ 5447.250241] usbserial_generic 6-1:1.0: GSM modem (1-port) converter detected
Mar 19 21:58:58 localhost kernel: [ 5447.250519] usb 6-1: GSM modem (1-port) converter now attached to ttyUSB0
Mar 19 21:58:58 localhost kernel: [ 5447.252419] usbserial_generic 6-1:1.1: GSM modem (1-port) converter detected
Mar 19 21:58:58 localhost kernel: [ 5447.252680] usb 6-1: GSM modem (1-port) converter now attached to ttyUSB1
Mar 19 21:58:58 localhost kernel: [ 5447.254182] usbserial_generic 6-1:1.2: GSM modem (1-port) converter detected
Mar 19 21:58:58 localhost kernel: [ 5447.254385] usb 6-1: GSM modem (1-port) converter now attached to ttyUSB2
Mar 19 21:58:58 localhost mtp-probe: bus: 6, device: 7 was not an MTP device
It list all /dev/ttyUSB[n] but NM didnt show it to create a new mobile broadband device
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: network-manager 0.9.3.995+
ProcVersionSign
Uname: Linux 3.2.0-19-generic x86_64
NonfreeKernelMo
ApportVersion: 1.94.1-0ubuntu2
Architecture: amd64
CheckboxSubmission: 681590ec7a5236c
CheckboxSystem: d00f84de8a55581
Date: Mon Mar 19 22:20:02 2012
IfupdownConfig:
auto lo
iface lo inet loopback
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
IpRoute:
default via 192.168.8.1 dev wlan0 proto static
169.254.0.0/16 dev wlan0 scope link metric 1000
172.16.108.0/24 dev vmnet1 proto kernel scope link src 172.16.108.1
192.168.8.0/24 dev wlan0 proto kernel scope link src 192.168.8.31 metric 2
192.168.217.0/24 dev vmnet8 proto kernel scope link src 192.168.217.1
NetworkManager.
[main]
NetworkingEnab
WirelessEnable
WWANEnabled=true
WimaxEnabled=true
SourcePackage: network-manager
UpgradeStatus: Upgraded to precise on 2012-03-18 (1 days ago)
mtime.conffile.
nmcli-dev:
DEVICE TYPE STATE DBUS-PATH
wlan0 802-11-wireless connected /org/freedeskto
eth0 802-3-ethernet unavailable /org/freedeskto
nmcli-nm:
RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
running 0.9.3.995 connected enabled enabled enabled enabled disabled
From here, the best guess is that ModemManager doesn't see the modem. Normally we should be seeing traces of it being detected in the WifiSyslog file (which is actually just a snapshot of a grep of /var/log/syslog).
Please follow the steps in https:/ /wiki.ubuntu. com/DebuggingNe tworkManager# Getting_ debug_logs to get debug logs for NetworkManager and ModemManager. For this, what you'll want to do is to enable debugging mode as per the steps in that wiki page when the modem is disconnected; connect the modem, then wait a bit and take a copy of /var/log/syslog to attach to this bug report.
Also, if you've found the command for the option driver on the Internet, have you also tried to connect with that modem using wvdial? Getting the right wvdial settings may help in figuring out important information for ModemManager, such as at least the right ttyUSB port to use.
Reassigning to modemmanager since right now there is no indication that it's detecting the device at all; I'm also opening a 'linux' task since there's an extra ID needed in the option driver, if that's the right driver for that device.