I found a workaround. I have installed the package "comgt". If I plug in the modem, let it settle, then run comgt in a command line, it asks for the PIN and it registers in the network (also switches the LED from red to blue) then if i restart networmanager (and wait for ~30seconds) I can enable the mobile broadband and connect using the network manager applet. smiki@smiki-AOD257:/var/log$ comgt Trying list of devices Enter PIN number: XXXX Waiting for Registration..(120 sec max).. Registered on Home network: Failed to register smiki@smiki-AOD257:/var/log$ sudo /etc/init.d/modemmanager restart Rather than invoking init scripts through /etc/init.d, use the service(8) utility, e.g. service modemmanager restart Since the script you are attempting to invoke has been converted to an Upstart job, you may also use the stop(8) and then start(8) utilities, e.g. stop modemmanager ; start modemmanager. The restart(8) utility is also available. modemmanager stop/waiting modemmanager start/running, process 11425 smiki@smiki-AOD257:/var/log$ syslog output after modemmanager restart (the comgt does not spit out anything to the logs): Jan 4 20:40:41 smiki-AOD257 modem-manager[11327]: Caught signal 15, shutting down... Jan 4 20:40:41 smiki-AOD257 modem-manager[11327]: marshal_object: assertion `g_variant_is_object_path (path)' failed Jan 4 20:40:41 smiki-AOD257 modem-manager[11327]: failed to marshal parameter 1 for signal DeviceRemoved Jan 4 20:40:41 smiki-AOD257 NetworkManager[677]: the modem manager disappeared Jan 4 20:40:41 smiki-AOD257 NetworkManager[677]: trying to start the modem manager... Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: ModemManager (version 0.5) starting... Jan 4 20:40:41 smiki-AOD257 dbus[625]: [system] Activating service name='org.freedesktop.ModemManager' (using servicehelper) Jan 4 20:40:41 smiki-AOD257 modem-manager[11427]: ModemManager (version 0.5) starting... Jan 4 20:40:41 smiki-AOD257 dbus[625]: [system] Successfully activated service 'org.freedesktop.ModemManager' Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin Longcheer Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin MotoC Jan 4 20:40:41 smiki-AOD257 NetworkManager[677]: modem-manager is now available Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin X22X Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin Option High-Speed Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin Novatel Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin Sierra Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin Option Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin Nokia Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin Generic Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin Ericsson MBM Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin ZTE Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin Samsung Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin SimTech Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin Linktop Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin AnyData Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin Gobi Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin Wavecom Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: Loaded plugin Huawei Jan 4 20:40:41 smiki-AOD257 modem-manager[11427]: Could not acquire the org.freedesktop.ModemManager service as it is already taken. Return: 3 Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: (ttyUSB0) opening serial port... Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: (ttyUSB1) opening serial port... Jan 4 20:40:41 smiki-AOD257 modem-manager[11425]: (ttyUSB2) opening serial port... Jan 4 20:40:56 smiki-AOD257 modem-manager[11425]: (ttyUSB2) closing serial port... Jan 4 20:40:56 smiki-AOD257 modem-manager[11425]: (ttyUSB2) serial port closed Jan 4 20:40:56 smiki-AOD257 modem-manager[11425]: (ttyUSB2) opening serial port... Jan 4 20:40:56 smiki-AOD257 modem-manager[11425]: (ZTE): GSM modem /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-4 claimed port ttyUSB2 Jan 4 20:40:57 smiki-AOD257 modem-manager[11425]: (ttyUSB2) closing serial port... Jan 4 20:40:57 smiki-AOD257 modem-manager[11425]: (ttyUSB2) serial port closed Jan 4 20:41:01 smiki-AOD257 modem-manager[11425]: (ttyUSB1) closing serial port... Jan 4 20:41:01 smiki-AOD257 modem-manager[11425]: (ttyUSB1) serial port closed Jan 4 20:41:01 smiki-AOD257 modem-manager[11425]: (ZTE): GSM modem /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-4 claimed port ttyUSB1 Jan 4 20:41:14 smiki-AOD257 modem-manager[11425]: (ttyUSB0) closing serial port... Jan 4 20:41:14 smiki-AOD257 modem-manager[11425]: (ttyUSB0) serial port closed Jan 4 20:41:14 smiki-AOD257 modem-manager[11425]: (ttyUSB0) opening serial port... Jan 4 20:41:17 smiki-AOD257 modem-manager[11425]: (ttyUSB0) closing serial port... Jan 4 20:41:17 smiki-AOD257 modem-manager[11425]: (ttyUSB0) serial port closed Jan 4 20:41:17 smiki-AOD257 modem-manager[11425]: (ZTE): GSM modem /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-4 claimed port ttyUSB0 Jan 4 20:41:17 smiki-AOD257 NetworkManager[677]: (ttyUSB2): failed to look up interface index Jan 4 20:41:17 smiki-AOD257 NetworkManager[677]: WWAN now disabled by management service Jan 4 20:41:17 smiki-AOD257 NetworkManager[677]: (ttyUSB2): new GSM/UMTS device (driver: 'option1' ifindex: 0) Jan 4 20:41:17 smiki-AOD257 NetworkManager[677]: (ttyUSB2): exported as /org/freedesktop/NetworkManager/Devices/3 Jan 4 20:41:17 smiki-AOD257 NetworkManager[677]: (ttyUSB2): now managed Jan 4 20:41:17 smiki-AOD257 NetworkManager[677]: (ttyUSB2): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2] Jan 4 20:41:17 smiki-AOD257 NetworkManager[677]: (ttyUSB2): deactivating device (reason 'managed') [2] Jan 4 20:41:17 smiki-AOD257 NetworkManager[677]: nm_system_iface_flush_routes: assertion `ifindex > 0' failed Jan 4 20:41:17 smiki-AOD257 NetworkManager[677]: nm_system_iface_flush_addresses: assertion `ifindex > 0' failed Jan 4 20:41:17 smiki-AOD257 NetworkManager[677]: (ttyUSB2): device state change: unavailable -> disconnected (reason 'none') [20 30 0]