[TMobile WebConnect_Rocket_2.0] Connection to 3G formed in network manager but still no connection to internet.

[Vipul]

Doing a ping to www.google.com fails but even ifconfig shows connection

usb0 Link encap:Ethernet HWaddr 02:49:93:1d:ff:ea
          inet addr:10.188.205.15 Bcast:10.188.205.15 Mask:255.255.255.255
          inet6 addr: fe80::49:93ff:fe1d:ffea/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:123 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B) TX bytes:21408 (21.4 KB)

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: network-manager 0.9.0-0ubuntu3
ProcVersionSignature: Ubuntu 3.0.0-11.18-server 3.0.4
Uname: Linux 3.0.0-11-server x86_64
NonfreeKernelModules: fglrx
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
CRDA: Error: [Errno 2] No such file or directory
Date: Wed Sep 14 21:00:40 2011
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IpRoute:
 default dev usb0 proto static
 169.254.0.0/16 dev usb0 scope link metric 1000
 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1
Keyfiles: Error: [Errno 2] No such file or directory
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
SourcePackage: network-manager
UpgradeStatus: Upgraded to oneiric on 2011-09-11 (3 days ago)
mtime.conffile..etc.NetworkManager.NetworkManager.conf: 2011-09-12T19:31:46.444887

[Mathieu Trudel-Lapierre (cyphermox)]

Please copy here what the output of the following command shows:

ip route list

[Vipul (vipul-bhandari)]

vipul@vipul-Rev-1-0:~$ ip route list
default dev usb0 proto static
169.254.0.0/16 dev usb0 scope link metric 1000
192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1

vipul@vipul-Rev-1-0:~$ sudo tcpdump -i usb0
[sudo] password for vipul:
tcpdump: verbose output suppressed, use -v or -vv for full protocol decode
listening on usb0, link-type EN10MB (Ethernet), capture size 65535 bytes

and then nothing. Hope this helps. Though it looks like a problem with T-mobile Webconnect Rocket 2.0 device, but network manager recognizes the device ad should have its setting.

[Vipul (vipul-bhandari)]

Did anybody look into this ?

[Mathieu Trudel-Lapierre (cyphermox)]

Looks like an issue in modemmanager.

Please follow the steps at https://wiki.ubuntu.com/DebuggingModemmanager to get debug logs to attach to this bug report.

Thanks!

[Vipul (vipul-bhandari)]

Logs attached.

[Mathieu Trudel-Lapierre (cyphermox)]

Indeed seems like that device might not be properly supported by NM/MM. Was it working in previous releases?

[Vipul (vipul-bhandari)]

No the device was not even recognized in previous release. Ubuntu recognizes it and forms a connection but no internet.

Though some people made it work earlier : http://www.fogel.ca/2010/10/05/t-mobile-webconnect-rocket-2-0-on-debianubuntu/

I did not try it and my ubuntu oneric was a fresh install.

[Vipul (vipul-bhandari)]

If you check in

gedit /lib/udev/rules.d/40-usb_modeswitch.rules

You will also find details of the model.

[dINGd0NG (dingdong344556)]

Hey. your device is supported. See http://blogs.gnome.org/dcbw/2011/01/01/modemmanager-and-zte-icera-based-devices/

[Vipul (vipul-bhandari)]

Yes but it does not work in network manager.

[dINGd0NG (dingdong344556)]

Hey seems like you connected to the pseudo ethernet port of the device. Try creating a new mobile broadband connection