gnome-ppp fails under 9.10, works under 9.04

Bug #469881 reported by jkohler2 on 2009-11-02
22
This bug affects 3 people
Affects Status Importance Assigned to Milestone
modemmanager (Ubuntu)
Undecided
Unassigned
Nominated for Karmic by jkohler2
Nominated for Lucid by jkohler2

Bug Description

Under 9.04, I could successfully use my Zoom and U.S. Robotics USB modems with the following installations:

First, Gnome-ppp (sudo apt-get install gnome-ppp)
Second, from Linuxant.com: dgcmoden 2.22 k2.6.28 generic ubuntu 386.deb.zip

After upgrade to Karmic Koala, I see the following in the terminal window:

john@john-laptop:~$ sudo gnome-ppp
[sudo] password for john:
WVCONF: /root/.wvdial.conf
GNOME PPP: Connecting...
GNOME PPP: STDERR: --> WvDial: Internet dialer version 1.60
GNOME PPP: STDERR: --> Cannot get information for serial port.
GNOME PPP: STDERR: --> Initializing modem.
GNOME PPP: STDERR: --> Sending: ATZ
GNOME PPP: STDERR: --> Sending: ATQ0
GNOME PPP: STDERR: --> Re-Sending: ATZ
GNOME PPP: STDERR: --> Modem not responding.

ProblemType: Bug
Architecture: i386
Date: Sun Nov 1 17:35:29 2009
DistroRelease: Ubuntu 9.10
Package: firefox-3.5 3.5.4+nobinonly-0ubuntu0.9.10.1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: firefox-3.5
Uname: Linux 2.6.31-14-generic i686

jkohler2 (jkohler2) wrote :
Allan Hollander (adhollander) wrote :

I have a similar experience with my USRobotics USR5637 dialup USB modem, which worked perfectly under Jaunty. After upgrading to Karmic yesterday, gnome-ppp would fail to detect this modem. Once or twice when I rebooted, gnome-ppp would find the modem, but when I connected the system would drop the connection after some seconds or minutes, losing the modem again. This behavior seems very similar to what has been reported in Bug #449394 involving a Huawei E220 modem. Following experiences in that thread, I rebooted my machine into an older kernel (2.6.28-15 instead of 2.6.31-14) which allowed to connect using the modem again, though it still seems a little prone to dropping the connection after a while.

Changed in ubuntu:
status: New → Confirmed
jkohler2 (jkohler2) wrote :

usb modem manufacture seems not to matter. My U.S. Robotics 5637 fails as well as my Zoom 1061.
Also, both worked under Ubuntu 9.04, Gnome-ppp and the Linuxant dgc driver

Steffen H. (shulegaa) wrote :

     Add me to the stymied list of victims! My USR Model 5637 does not work either. For me, the only sign that the modem even exists is at the USB (hardware) level.

~$ uname -a
Linux gandalf 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:05:01 UTC 2009 x86_64 GNU/Linux
~$ lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 002: ID 046d:c512 Logitech, Inc. LX-700 Cordless Desktop Receiver
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 0baf:0303 U.S. Robotics
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
/dev$ ls -l *ACM*
crw-rw---- 1 root dialout 166, 0 2009-11-14 13:33 ttyACM0

And yes, I've rebooted post install of the USR modem. I've got a nice power light showing on it. I've got both usb-storage and usbserial drivers - e.g.

~$ modprobe -l usbserial
kernel/drivers/usb/serial/usbserial.ko
~$ modprobe -l usb-storage
kernel/drivers/usb/storage/usb-storage.ko

Even so, GNOME PPP just *CANNOT* find/detect the modem! Under Applications -> Systems Tools -> Device Manager, showing 'properties' (for the USB Modem's Serial Port) reveals that this hardware shows up as /dev/ttyACM0. Manually entering /dev/ttyACM0 (into GNOME PPP) and pressing the Detect button generates a complaint about 'No Modem found in your system'.

Trying to go direct to /dev/ttyACM0 via gtkterm generates a 'Device or Resource Busy error' ... and this looks like it might relate to this nasty problem: http://ubuntuforums.org/showthread.php?t=1325677 (and maybe this too http://ubuntuforums.org/showthread.php?t=1296460). Does this really have something to do with the removal of some hardware abstraction layer (HAL) in Ubuntu 9.10 (Karmic Koala)?

I'm astonished that using a (new but proper) USB modem (as opposed to a half-baked WinModem) would soak so much time/effort. Does anyone have a suggestion about next steps (and/or further diagnostics/debugging). I'm sort of getting down the bottom of my bag of easy tricks ... and I'd hate to start *REALLY* sinking time into something as tangential/trivial as a PPP dial up connection. Geesh. It is 2009 ...

Steffen H. (shulegaa) wrote :

     Post Ubuntu 9.10 upgrade, another bug suggests that a modem-manager process is the one that is making /dev/ttyUSB* (and/or) /dev/ttyACM0 'busy'. See https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/482971.

TroubleMakerDV (grayman2000) wrote :

As Steffen noted, I ran into same problem (visit the bug I filed and he pointed to).

Temporary work-around is to:

sudo apt-get remove modemmanager

But this makes NM incapable to detect and automatically set up "mobile wireless connections". I don't care because I can dial mobile connection using old good wvdial...

Thanks for the hint. This bug is making me crazy

On Sun, Nov 15, 2009 at 2:33 AM, Steffen H. <email address hidden> wrote:

> Post Ubuntu 9.10 upgrade, another bug suggests that a modem-manager
> process is the one that is making /dev/ttyUSB* (and/or) /dev/ttyACM0
> 'busy'. See
> https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/482971.
>
> --
> gnome-ppp fails under 9.10, works under 9.04
> https://bugs.launchpad.net/bugs/469881
> You received this bug notification because you are a direct subscriber
> of the bug.
>

jkohler2 (jkohler2) wrote :

Back to using Ubuntu 9.04, again, with gnome-ppp and the linuxant usb modem driver.

It is successful, and I am online with the Zoom dial-up usb modem at 43,000 bps.

I'll stay with what works, until I read the solution to Ubuntu 9.10 has been found. It must be the
distro, since gnome and dgc work perfectly under the previous one:

john@john-laptop:~$ sudo gnome-ppp
[sudo] password for john:
WVCONF: /root/.wvdial.conf
GNOME PPP: STDOUT: Editing `/dev/null'.
GNOME PPP: STDERR: Modem Port Scan<*1>: S0 S1 S2 S3
GNOME PPP: STDOUT:
GNOME PPP: STDERR: WvModem<*1>: Cannot get information for serial port.
GNOME PPP: STDOUT: Scanning your serial ports for a modem.
GNOME PPP: STDERR: ttyACM0<*1>: ATQ0 V1 E1 -- OK
GNOME PPP: STDOUT:
GNOME PPP: STDERR: ttyACM0<*1>: ATQ0 V1 E1 Z -- OK
GNOME PPP: STDERR: ttyACM0<*1>: ATQ0 V1 E1 S0=0 -- OK
GNOME PPP: STDERR: ttyACM0<*1>: ATQ0 V1 E1 S0=0 &C1 -- OK
GNOME PPP: STDERR: ttyACM0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 -- OK
GNOME PPP: STDERR: ttyACM0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK
GNOME PPP: STDERR: ttyACM0<*1>: Modem Identifier: ATI -- 56000
GNOME PPP: STDERR: ttyACM0<*1>: Speed 4800: AT -- OK
GNOME PPP: STDERR: ttyACM0<*1>: Speed 9600: AT -- OK
GNOME PPP: STDERR: ttyACM0<*1>: Speed 19200: AT -- OK
GNOME PPP: STDERR: ttyACM0<*1>: Speed 38400: AT -- OK
GNOME PPP: STDERR: ttyACM0<*1>: Speed 57600: AT -- OK
GNOME PPP: STDERR: ttyACM0<*1>: Speed 115200: AT -- OK
GNOME PPP: STDERR: ttyACM0<*1>: Speed 230400: AT -- OK
GNOME PPP: STDERR: ttyACM0<*1>: Speed 460800: AT -- OK
GNOME PPP: STDERR: ttyACM0<*1>: Max speed is 460800; that should be safe.
GNOME PPP: STDERR: ttyACM0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK
GNOME PPP: STDOUT:
GNOME PPP: STDOUT: Found an USB modem on /dev/ttyACM0.
GNOME PPP: STDERR: ttyACM0<Info>: Speed 460800; init "ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0"
GNOME PPP: STDOUT: Modem configuration written to /dev/null.
GNOME PPP: Connecting...
GNOME PPP: STDERR: --> Ignoring malformed input line: ";Do NOT edit this file by hand!"
GNOME PPP: STDERR: --> WvDial: Internet dialer version 1.60
GNOME PPP: STDERR: --> Cannot get information for serial port.
GNOME PPP: STDERR: --> Initializing modem.
GNOME PPP: STDERR: --> Sending: ATZ
GNOME PPP: STDERR: ATZ
GNOME PPP: STDERR: OK
GNOME PPP: STDERR: --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
GNOME PPP: STDERR: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
GNOME PPP: STDERR: OK
GNOME PPP: STDERR: --> Modem initialized.
GNOME PPP: STDERR: --> Sending: ATM1L3DT*70,,835-1941
GNOME PPP: STDERR: --> Waiting for carrier.
GNOME PPP: STDERR: ATM1L3DT*70,,835-1941
GNOME PPP: STDERR: CONNECT 9600
GNOME PPP: STDERR: --> Carrier detected. Starting PPP immediately.
GNOME PPP: STDERR: --> Starting pppd at Sun Nov 15 10:18:40 2009
GNOME PPP: STDERR: --> Pid of pppd: 3558
GNOME PPP: STDERR: --> Using interface ppp0
GNOME PPP: STDERR: --> local IP address 69.19.229.15
GNOME PPP: STDERR: --> remote IP address 69.19.217.20
GNOME PPP: STDERR: --> primary DNS address 66.81.1.250
GNOME PPP: STDERR: --> secondary DNS address 66.81.1.252

Steffen H. (shulegaa) wrote :

     I've posted quite a number of tips that might help with this over at https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/482971. I've managed to get pppd going (and confirmed operation via ping via both DNS and direct IP addresses) ... but for me, I'm still watching my pppd fight with my ISP over what should be a static IP address. My set up only works with Ubuntu 9.10 via a dynamic (pppd negotiated) IP address (... and that won't do for me). To recap:

     1. modem-manager package must be completely removed (and system rebooted). Modem manager squats on devices that it fails to recognize on ADSL modems (e.g. regular USB Modems).
     2. Neither GNOME-PPP nor wvdial will work (but 'pon' and 'poff' and direct 'pppd' invocations *do* work). With gnome-ppp and/or wvdial, I get errors about 'Serial Link is not 8 bit clean' (see http://ppp.samba.org/ppp/FAQ.html).
     3. /usr/sbin/pppd is group 'dip' ... so be sure to make your user account a member of group 'dip'
     4. Make sure that neither gnome-ppp/wvdial nor network manager have put something like auto ppp0 into /etc/network/interfaces file. If so, comment that out (by hand).
     5. Make /etc/ppp/pap-secrets and /etc/ppp/chap-secrets at least readable by group 'dip'
     6. If using the excellent 'wvdialconf' command, grab the local .wvdial.conf file and hand integrated it into /etc/wvdial.conf. For the most part, one can just overwrite the /etc/wvdial.conf file that comes with Ubuntu 9.10 (by default).

Good luck, Steffen.

jkohler2 (jkohler2) wrote :

Thanks for your comments. They are a little difficult for me to understand.
I'll have to re-read them. Is there an effort to re-write gnome-ppp or
dgc_1.11......deb?
John

On Mon, Nov 16, 2009 at 6:53 PM, Steffen H. <email address hidden> wrote:

> I've posted quite a number of tips that might help with this over
> at https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/482971.
> I've managed to get pppd going (and confirmed operation via ping via
> both DNS and direct IP addresses) ... but for me, I'm still watching my
> pppd fight with my ISP over what should be a static IP address. My set
> up only works with Ubuntu 9.10 via a dynamic (pppd negotiated) IP
> address (... and that won't do for me). To recap:
>
> 1. modem-manager package must be completely removed (and system
> rebooted). Modem manager squats on devices that it fails to recognize on
> ADSL modems (e.g. regular USB Modems).
> 2. Neither GNOME-PPP nor wvdial will work (but 'pon' and 'poff' and
> direct 'pppd' invocations *do* work). With gnome-ppp and/or wvdial, I get
> errors about 'Serial Link is not 8 bit clean' (see
> http://ppp.samba.org/ppp/FAQ.html).
> 3. /usr/sbin/pppd is group 'dip' ... so be sure to make your user
> account a member of group 'dip'
> 4. Make sure that neither gnome-ppp/wvdial nor network manager have
> put something like auto ppp0 into /etc/network/interfaces file. If so,
> comment that out (by hand).
> 5. Make /etc/ppp/pap-secrets and /etc/ppp/chap-secrets at least
> readable by group 'dip'
> 6. If using the excellent 'wvdialconf' command, grab the local
> .wvdial.conf file and hand integrated it into /etc/wvdial.conf. For the
> most part, one can just overwrite the /etc/wvdial.conf file that comes with
> Ubuntu 9.10 (by default).
>
> Good luck, Steffen.
>
> --
> gnome-ppp fails under 9.10, works under 9.04
> https://bugs.launchpad.net/bugs/469881
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Allan Hollander (adhollander) wrote :

I can confirm that the workaround of removing the modemmanager package does the trick for me, allowing me to use my USRobotics USR5637 dialup USB modem with gnome-ppp without problems in Karmic. I did not have to "completely remove" the package in Synaptic, only doing a regular package removal. This workaround probably leaves my system unable to talk to wireless 3G modems, but that is not an issue I can test or need to face.

jkohler2 (jkohler2) wrote :

Thanks for the useful hint. It is a nice workaround.

John

On Fri, Nov 20, 2009 at 12:00 PM, Allan Hollander
<email address hidden>wrote:

> I can confirm that the workaround of removing the modemmanager package
> does the trick for me, allowing me to use my USRobotics USR5637 dialup
> USB modem with gnome-ppp without problems in Karmic. I did not have to
> "completely remove" the package in Synaptic, only doing a regular
> package removal. This workaround probably leaves my system unable to
> talk to wireless 3G modems, but that is not an issue I can test or need
> to face.
>
> --
> gnome-ppp fails under 9.10, works under 9.04
> https://bugs.launchpad.net/bugs/469881
> You received this bug notification because you are a direct subscriber
> of the bug.
>

jkohler2 (jkohler2) wrote :

I just upgraded, again, from 9.04 to 9.10 to see if the existing copy of gnome-ppp and dgc driver
works. It did not.

john@john-laptop:~$ sudo gnome-ppp
[sudo] password for john:
WVCONF: /root/.wvdial.conf
GNOME PPP: Connecting...
GNOME PPP: STDERR: --> WvDial: Internet dialer version 1.60
GNOME PPP: STDERR: --> Cannot get information for serial port.
GNOME PPP: STDERR: --> Initializing modem.
GNOME PPP: STDERR: --> Sending: ATZ
GNOME PPP: STDERR: --> Sending: ATQ0
GNOME PPP: STDERR: --> Re-Sending: ATZ
GNOME PPP: STDERR: --> Modem not responding.
GNOME PPP: Unable to KILL wvdial process!
john@john-laptop:~$

jkohler2 (jkohler2) wrote :

I am downloading the latest version of 9.10 with updates, to see if it will work, today, Dec. 8, 2009

jkohler2 (jkohler2) wrote :

Latest (upgrade) version off 9.10 won't find modem:
john@john-laptop:~$ sudo gnome-ppp
[sudo] password for john:
WVCONF: /root/.wvdial.conf
GNOME PPP: STDOUT: Editing `/dev/null'.
GNOME PPP: STDERR: Modem Port Scan<*1>: S0 S1 S2 S3
GNOME PPP: STDOUT:
GNOME PPP: STDERR: WvModem<*1>: Cannot get information for serial port.
GNOME PPP: STDOUT: Scanning your serial ports for a modem.
GNOME PPP: STDERR: ttyACM0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
GNOME PPP: STDOUT:
GNOME PPP: STDERR: ttyACM0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud
GNOME PPP: STDERR: ttyACM0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up.
GNOME PPP: STDOUT:
GNOME PPP: STDOUT:
GNOME PPP: STDOUT: Sorry, no modem was detected! Is it in use by another program?
GNOME PPP: STDOUT: Did you configure it properly with setserial?
GNOME PPP: STDOUT:
GNOME PPP: STDOUT: Please read the FAQ at http://open.nit.ca/wiki/?WvDial
GNOME PPP: STDOUT:
GNOME PPP: STDOUT: If you still have problems, send mail to <email address hidden>.

Back to 9.04, and will try a clean install of 9.10 (no upgrade) from cdrom and look at results....

jkohler2 (jkohler2) wrote :

Downloading latest revision of ubuntu 9.10 to see if gnome-ppp works, yet.

jkohler2 (jkohler2) wrote :

I upgraded from 9.04 to 9.10 today, attempted to use gnome-ppp with my
working Zoom usb modem. The failure persists.
john@john-laptop:~$ sudo gnome-ppp
[sudo] password for john:
WVCONF: /root/.wvdial.conf
GNOME PPP: Connecting...
GNOME PPP: STDERR: --> WvDial: Internet dialer version 1.60
GNOME PPP: STDERR: --> Cannot get information for serial port.
GNOME PPP: STDERR: --> Initializing modem.
GNOME PPP: STDERR: --> Sending: ATZ
GNOME PPP: STDERR: --> Sending: ATQ0
GNOME PPP: STDERR: --> Re-Sending: ATZ
GNOME PPP: STDERR: --> Modem not responding.

jkohler2 (jkohler2) wrote :

I upgraded, again, today from 9.04 to 9.10, and followed the suggestion from Steffen H.

sudo apt-get remove modemmanager.

The removal was confirmed.

I tried gnome-ppp again, and it didn't work:

john@john-laptop:~$ sudo gnome-ppp
WVCONF: /root/.wvdial.conf
GNOME PPP: Connecting...
GNOME PPP: STDERR: --> WvDial: Internet dialer version 1.60
GNOME PPP: STDERR: --> Cannot get information for serial port.
GNOME PPP: STDERR: --> Initializing modem.
GNOME PPP: STDERR: --> Sending: ATZ
GNOME PPP: STDERR: --> Sending: ATQ0
GNOME PPP: STDERR: --> Re-Sending: ATZ
GNOME PPP: STDERR: --> Modem not responding.
GNOME PPP: Unable to KILL wvdial process!

John

jkohler2 (jkohler2) wrote :

Whoopsie!!!

After I removed the modem manager, I neglected to re-start the computer.
My bad. I have known for some time, that installing (or removing) software
requires a re-start.

When I did re-start, gnome-ppp worked fine, as below:

john@john-laptop:~$ sudo gnome-ppp
[sudo] password for john:
Sorry, try again.
[sudo] password for john:
WVCONF: /root/.wvdial.conf
GNOME PPP: Connecting...
GNOME PPP: STDERR: --> WvDial: Internet dialer version 1.60
GNOME PPP: STDERR: --> Cannot get information for serial port.
GNOME PPP: STDERR: --> Initializing modem.
GNOME PPP: STDERR: --> Sending: ATZ
GNOME PPP: STDERR: ATZ
GNOME PPP: STDERR: OK
GNOME PPP: STDERR: --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
GNOME PPP: STDERR: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
GNOME PPP: STDERR: OK
GNOME PPP: STDERR: --> Modem initialized.
GNOME PPP: STDERR: --> Sending: ATM1L3DT*70,,835-1941
GNOME PPP: STDERR: --> Waiting for carrier.
GNOME PPP: STDERR: ATM1L3DT*70,,835-1941
GNOME PPP: STDERR: CONNECT 230400
GNOME PPP: STDERR: --> Carrier detected. Starting PPP immediately.
GNOME PPP: STDERR: --> Starting pppd at Tue Jan 5 19:17:25 2010
GNOME PPP: STDERR: --> Pid of pppd: 2039
GNOME PPP: STDERR: --> Using interface ppp0
GNOME PPP: STDERR: --> local IP address 69.19.240.238
GNOME PPP: STDERR: --> remote IP address 69.19.217.20
GNOME PPP: STDERR: --> primary DNS address 66.81.1.250
GNOME PPP: STDERR: --> secondary DNS address 66.81.1.252

John

Marc Deslauriers (mdeslaur) wrote :
affects: ubuntu → modemmanager (Ubuntu)
jkohler2 (jkohler2) wrote :

First, load the needed software (using a dsl connection):

sudo apt-get install gnome-ppp

go to linuxant.com and get a dialup modem driver:

click on drivers tab to get conexant chipsets, on next page, click left column DGC (modem) driver first installation and download, instructions. Pay close attention.

Now you have a graphic modem program and a driver.

Next, remove the "modemamanager"

sudo apt-get remove modemmanager

Finally, when you want to use your modem, get a terminal window and enter:

sudo apt-get gnome-ppp. Then enter your dialup, phone number, id and password and click "connect."

I hope this helps.

John

jkohler2 (jkohler2) wrote :

Just checked again. I downloaded and upgraded from 9.04 to 9.10 and no apparent changes
to modemmanager have been made by this date, Feb. 25,2010.

john@john-laptop:~$ sudo gnome-ppp
[sudo] password for john:
WVCONF: /root/.wvdial.conf
GNOME PPP: Connecting...
GNOME PPP: STDERR: --> WvDial: Internet dialer version 1.60
GNOME PPP: STDERR: --> Cannot get information for serial port.
GNOME PPP: STDERR: --> Initializing modem.
GNOME PPP: STDERR: --> Sending: ATZ
GNOME PPP: STDERR: --> Sending: ATQ0
GNOME PPP: STDERR: --> Re-Sending: ATZ
GNOME PPP: STDERR: --> Modem not responding.

John

jkohler2 (jkohler2) wrote :

I am simply installing gnome-ppp without any modem driver from linuxant.
It works well with Ubuntu 9.04.

jkohler2 (jkohler2) wrote :

I tried again with Ubuntu 9.10, Karmic Koala tonight:

I installed gnome-ppp with apt-get install gnome-ppp
I installed dgc with unzip and dpkg -i

After installation, I plugged in my Zoom USB modem
and clicked "connect" on the gnome-ppp window:

Dialog follows:

GNOME PPP: STDOUT: Editing `/dev/null'.
GNOME PPP: STDERR: Modem Port Scan<*1>: S0 S1 S2 S3 ACM0 ACM1
GNOME PPP: STDOUT:
GNOME PPP: STDOUT: Scanning your serial ports for a modem.
GNOME PPP: STDOUT:
GNOME PPP: STDOUT:
GNOME PPP: STDOUT:
GNOME PPP: STDOUT: Sorry, no modem was detected! Is it in use by another program?
GNOME PPP: STDOUT: Did you configure it properly with setserial?
GNOME PPP: STDOUT:
GNOME PPP: STDOUT: Please read the FAQ at http://open.nit.ca/wiki/?WvDial
GNOME PPP: STDOUT:
GNOME PPP: STDOUT: If you still have problems, send mail to <email address hidden>.
john@john-laptop:~$

Marc Deslauriers (mdeslaur) wrote :

jkohler2:

You are not supposed to install dgc, the karmic kernel should support dgc modems natively.

Also, you need to uninstall the modemmanager package in karmic for the modem to be detected properly.

jkohler2 (jkohler2) wrote :

Without using the dgc modem driver, I upgraded to 9.10, and removed modem manager:
apt-get remove modem manager.

When I tried gnome-ppp I got the following response:

john@john-laptop:~$ sudo apt-get remove modemmanager
[sudo] password for john:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  binutils-static
Use 'apt-get autoremove' to remove them.
The following packages will be REMOVED:
  modemmanager
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
After this operation, 463kB disk space will be freed.
Do you want to continue [Y/n]? y
(Reading database ... 127435 files and directories currently installed.)
Removing modemmanager ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
john@john-laptop:~$ sudo gnome-ppp
WVCONF: /root/.wvdial.conf
GNOME PPP: Connecting...
GNOME PPP: STDERR: --> WvDial: Internet dialer version 1.60
GNOME PPP: STDERR: --> Cannot get information for serial port.
GNOME PPP: STDERR: --> Initializing modem.
GNOME PPP: STDERR: --> Sending: ATZ
GNOME PPP: STDERR: --> Sending: ATQ0
GNOME PPP: STDERR: --> Re-Sending: ATZ
GNOME PPP: STDERR: --> Modem not responding.

John

Marc Deslauriers (mdeslaur) wrote :

Did you reboot after removing modemmanager and before trying gnome-ppp?

jkohler2 (jkohler2) wrote :

I thought I did, but it is possible that I did not. The previous code does
not go away, I guess,
until a "new" operating system is started.

John

On Fri, Apr 16, 2010 at 10:40 AM, Marc Deslauriers <
<email address hidden>> wrote:

> Did you reboot after removing modemmanager and before trying gnome-ppp?
>
> --
> gnome-ppp fails under 9.10, works under 9.04
> https://bugs.launchpad.net/bugs/469881
> You received this bug notification because you are a direct subscriber
> of the bug.
>

jkohler2 (jkohler2) wrote :

I uploaded and installed ubuntu 9.10 again. I removed gnome-ppp:

sudo apt-get remove gnome-ppp

I removed modem manager

sudo apt-get remove modemmanager

I re-booted.

I installed gnome-ppp

I entered my isp id/password, and selected ACM0 as the modem device, and 57000 bps as the speed.

I re-booted.

I dialed up as the super-user for gnome-ppp.

It worked:

john@john-laptop:~$ sudo gnome-ppp
[sudo] password for john:
WVCONF: /root/.wvdial.conf
GNOME PPP: Connecting...
GNOME PPP: STDERR: --> WvDial: Internet dialer version 1.60
GNOME PPP: STDERR: --> Cannot get information for serial port.
GNOME PPP: STDERR: --> Initializing modem.
GNOME PPP: STDERR: --> Sending: ATZ
GNOME PPP: STDERR: ATZ
GNOME PPP: STDERR: OK
GNOME PPP: STDERR: --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
GNOME PPP: STDERR: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
GNOME PPP: STDERR: OK
GNOME PPP: STDERR: --> Modem initialized.
GNOME PPP: STDERR: --> Sending: ATM1L3DT*70,,835-1941
GNOME PPP: STDERR: --> Waiting for carrier.
GNOME PPP: STDERR: ATM1L3DT*70,,835-1941
GNOME PPP: STDERR: CONNECT 57600
GNOME PPP: STDERR: --> Carrier detected. Waiting for prompt.
GNOME PPP: STDERR: ** O1 Communications TermServ **
GNOME PPP: STDERR: Login:
GNOME PPP: STDERR: --> Looks like a login prompt.
GNOME PPP: STDERR: --> Sending: jkohler2
GNOME PPP: STDERR: jkohler2
GNOME PPP: STDERR: Password:
GNOME PPP: STDERR: --> Looks like a password prompt.
GNOME PPP: STDERR: --> Sending: (password)
GNOME PPP: STDERR: Entering PPP Session.
GNOME PPP: STDERR: IP address is 69.85.136.85
GNOME PPP: STDERR: MTU is 1524.
GNOME PPP: STDERR: --> Looks like a welcome message.
GNOME PPP: STDERR: --> Starting pppd at Sat Apr 17 16:17:56 2010
GNOME PPP: STDERR: --> Pid of pppd: 2006
GNOME PPP: STDERR: --> Using interface ppp0
GNOME PPP: STDERR: --> local IP address 69.85.136.85
GNOME PPP: STDERR: --> remote IP address 69.19.217.20
GNOME PPP: STDERR: --> primary DNS address 66.81.1.250
GNOME PPP: STDERR: --> secondary DNS address 66.81.1.252

Marc Deslauriers (mdeslaur) wrote :

Great news that it's working!

I'm closing this bug as per your last comment.

By the way, you should run gnome-ppp as your user, not as root.

Changed in modemmanager (Ubuntu):
status: Confirmed → Fix Released
jkohler2 (jkohler2) wrote :

I will try using gnome-ppp at the user level rather than root. In the
past, user level has failed and only super user, root, would work.

I understand working at the root level gives others acces to my system since
I open it myself
with my login adn password.

Thank you for your help. I was a blind person walking in a forest bumping
into trees.

John

On Sat, Apr 17, 2010 at 6:30 PM, Marc Deslauriers <
<email address hidden>> wrote:

> Great news that it's working!
>
> I'm closing this bug as per your last comment.
>
> By the way, you should run gnome-ppp as your user, not as root.
>
>
> ** Changed in: modemmanager (Ubuntu)
> Status: Confirmed => Fix Released
>
> --
> gnome-ppp fails under 9.10, works under 9.04
> https://bugs.launchpad.net/bugs/469881
> You received this bug notification because you are a direct subscriber
> of the bug.
>

jkohler2 (jkohler2) wrote :
Download full text (8.0 KiB)

Gnome-ppp still requires removal of modem manager:

sudo apt-get remove modemmanager
Zoom dialup modem to the web:

Here is the connection listing:
john@john-laptop:~$ sudo gnome-ppp
[sudo] password for john:
WVCONF: /root/.wvdial.conf
GNOME PPP: Connecting...
GNOME PPP: STDERR: --> WvDial: Internet dialer version 1.60
GNOME PPP: STDERR: --> Cannot get information for serial port.
GNOME PPP: STDERR: --> Initializing modem.
GNOME PPP: STDERR: --> Sending: ATZ
GNOME PPP: STDERR: ATZ
GNOME PPP: STDERR: OK
GNOME PPP: STDERR: --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
GNOME PPP: STDERR: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
GNOME PPP: STDERR: OK
GNOME PPP: STDERR: --> Modem initialized.
GNOME PPP: STDERR: --> Sending: ATM1L3DT*70,,835-1941
GNOME PPP: STDERR: --> Waiting for carrier.
GNOME PPP: STDERR: ATM1L3DT*70,,835-1941
GNOME PPP: STDERR: CONNECT 57600
GNOME PPP: STDERR: --> Carrier detected. Starting PPP immediately.
GNOME PPP: STDERR: --> Starting pppd at Sun Jun 6 16:16:52 2010
GNOME PPP: STDERR: --> Pid of pppd: 2034
GNOME PPP: STDERR: --> Using interface ppp0
GNOME PPP: STDERR: --> pppd: 0�3

(gnome-ppp:2020): Gtk-CRITICAL **: gtk_text_buffer_emit_insert: assertion `g_utf8_validate (text, len, NULL)' failed
GNOME PPP: STDERR: --> pppd: 0�3

(gnome-ppp:2020): Gtk-CRITICAL **: gtk_text_buffer_emit_insert: assertion `g_utf8_validate (text, len, NULL)' failed
GNOME PPP: STDERR: --> pppd: 0�3

(gnome-ppp:2020): Gtk-CRITICAL **: gtk_text_buffer_emit_insert: assertion `g_utf8_validate (text, len, NULL)' failed
GNOME PPP: STDERR: --> pppd: 0�3

(gnome-ppp:2020): Gtk-CRITICAL **: gtk_text_buffer_emit_insert: assertion `g_utf8_validate (text, len, NULL)' failed
GNOME PPP: STDERR: --> pppd: 0�3

(gnome-ppp:2020): Gtk-CRITICAL **: gtk_text_buffer_emit_insert: assertion `g_utf8_validate (text, len, NULL)' failed
GNOME PPP: STDERR: --> local IP address 69.85.136.140
GNOME PPP: STDERR: --> pppd: 0�3

(gnome-ppp:2020): Gtk-CRITICAL **: gtk_text_buffer_emit_insert: assertion `g_utf8_validate (text, len, NULL)' failed
GNOME PPP: STDERR: --> remote IP address 69.19.217.21
GNOME PPP: STDERR: --> pppd: 0�3

(gnome-ppp:2020): Gtk-CRITICAL **: gtk_text_buffer_emit_insert: assertion `g_utf8_validate (text, len, NULL)' failed
GNOME PPP: STDERR: --> primary DNS address 66.81.1.250
GNOME PPP: STDERR: --> pppd: 0�3

(gnome-ppp:2020): Gtk-CRITICAL **: gtk_text_buffer_emit_insert: assertion `g_utf8_validate (text, len, NULL)' failed
GNOME PPP: STDERR: --> secondary DNS address 66.81.1.252
GNOME PPP: STDERR: --> pppd: 0�3

(gnome-ppp:2020): Gtk-CRITICAL **: gtk_text_buffer_emit_insert: assertion `g_utf8_validate (text, len, NULL)' failed
GNOME PPP: STDERR: Caught signal 2: Attempting to exit gracefully...
GNOME PPP: STDERR: --> Terminating on signal 15
GNOME PPP: STDERR: --> pppd: 0�3

(gnome-ppp:2020): Gtk-CRITICAL **: gtk_text_buffer_emit_insert: assertion `g_utf8_validate (text, len, NULL)' failed
GNOME PPP: STDERR: --> Connect time 2.0 minutes.
GNOME PPP: STDERR: --> pppd: 0�3

(gnome-ppp:2020): Gtk-CRITICAL **: gtk_text_buffer_emit_insert: assertion `g_utf8_validate (text, len, NULL)' failed
GNOME PPP: STDERR: --> pppd: 0�3

(gnome-ppp:2020): Gtk-CRITICAL **...

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