Alexander, Thanks for looking into this. I was on the latest level available in karmic - I upgraded to the latest level from the network-manager edge ppa you suggested: naveen@naveen-desktop:~$ dpkg -l | grep network-manager ii network-manager 0.8~a~git.20091009t060001.bc653d2-0ubuntu1~nmt2 network management framework daemon ii network-manager-gnome 0.8~a~git.20091009t022925.b257961-0ubuntu2~nmt1 network management framework (GNOME frontend naveen@naveen-desktop:~$ dpkg -l | grep modemmanager ii modemmanager 0.2.git.20091012t184520.6f65ad7-0ubuntu2~nmt1 D-Bus service for managing modems I still see the same issues - network manager trace is the same as seen previously. Here is the modem manager trace: naveen@naveen-desktop:~$ sudo /usr/sbin/modem-manager --debug ** Message: Loaded plugin Option ** Message: Loaded plugin Huawei ** Message: Loaded plugin Generic ** Message: Loaded plugin Option High-Speed ** Message: Loaded plugin MotoC ** Message: Loaded plugin Sierra ** Message: Loaded plugin Novatel ** Message: Loaded plugin Gobi ** Message: Loaded plugin ZTE ** Message: Loaded plugin Nokia ** Message: Loaded plugin Ericsson MBM ** Message: (ttyUSB2) opening serial device... ** (modem-manager:10204): DEBUG: (ttyUSB2): probe requested by plugin 'ZTE' ** Message: (ttyUSB3) opening serial device... ** (modem-manager:10204): DEBUG: (ttyUSB3): probe requested by plugin 'ZTE' ** Message: (ttyUSB1) opening serial device... ** (modem-manager:10204): DEBUG: (ttyUSB1): probe requested by plugin 'ZTE' ** Message: (ttyUSB0) opening serial device... ** (modem-manager:10204): DEBUG: (ttyUSB0): probe requested by plugin 'ZTE' ** (modem-manager:10204): DEBUG: (ttyUSB2): --> 'AT+GCAP' ** (modem-manager:10204): DEBUG: (ttyUSB3): --> 'AT+GCAP' ** (modem-manager:10204): DEBUG: (ttyUSB1): --> 'AT+GCAP' ** (modem-manager:10204): DEBUG: (ttyUSB0): --> 'AT+GCAP' ** (modem-manager:10204): DEBUG: (ttyUSB0): <-- 'AT+GCAP+GCAP: +CIS707-A, CIS-856, +MS, +ES, +DS, +FCLASSOK' ** (modem-manager:10204): DEBUG: (ttyUSB2): --> 'AT+GCAP' ** Message: (ttyUSB0) closing serial device... ** (modem-manager:10204): DEBUG: (ttyUSB2): --> 'AT+GCAP' ** Message: (ZTE): CDMA modem /sys/devices/pci0000:00/0000:00:1d.3/usb5/5-1 claimed port ttyUSB0 ** (modem-manager:10204): DEBUG: Added modem /sys/devices/pci0000:00/0000:00:1d.3/usb5/5-1 ** (modem-manager:10204): DEBUG: Exported modem /sys/devices/pci0000:00/0000:00:1d.3/usb5/5-1 as /org/freedesktop/ModemManager/Modems/0 ** (modem-manager:10204): DEBUG: (ttyUSB3): --> 'AT+GCAP' ** (modem-manager:10204): DEBUG: (ttyUSB1): --> 'AT+GCAP' ** (modem-manager:10204): DEBUG: (ttyUSB2): --> 'ATI' ** Message: (ttyUSB2) closing serial device... ** (modem-manager:10204): DEBUG: (ttyUSB3): --> 'AT+GCAP' ** (modem-manager:10204): DEBUG: (ttyUSB1): --> 'AT+GCAP' ** Message: (ttyUSB3) closing serial device... ** Message: (ttyUSB1) closing serial device... identifies times when there was a long pause from modem-manager. Once modem manager exports the modem, network manager shows this message: NetworkManager: Could not get device: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken. This is with a stock install of network-manager - specifically, I didn't add anything in /lib/udev/rules.d/77-mm-zte-port-types.rules. Let me know if you need anything else. - Naveen