Quectel EM05-G not being unlocked

Bug #1998111 reported by Julian Andres Klode
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
modemmanager (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Despite support being in fcc-unlock.d

Bus 001 Device 003: ID 2c7c:030a Quectel Wireless Solutions Co., Ltd. Quectel EM05-G

the modem remains locked and enabling it fails:

jak@jak-t14-g3:~:master$ mmcli -m any -e
error: couldn't enable the modem: 'GDBus.Error:org.freedesktop.ModemManager1.Error.Core.Retry: Invalid transition'

Doing something like

# modprobe -r cdc_mbim
# modprobe cdc_mbim
# mbimcli --device-open-proxy --device="/dev/wwan0mbim0" --quectel-set-radio-state=on
# systemctl RestartModemManager
# mmcli -m any -e

makes it work.

Peculiar it seems that the mbim-proxy process that ModemManager started is hanging and causing the mbimcli command to time out (if I just run it manually).

Further investigation warranted, tips welcome.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: modemmanager 1.20.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7
Uname: Linux 5.19.0-23-generic x86_64
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: GNOME
Date: Mon Nov 28 13:54:07 2022
InstallationDate: Installed on 2022-11-26 (1 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Alpha amd64 (20221126)
SourcePackage: modemmanager
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Julian Andres Klode (juliank) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in modemmanager (Ubuntu):
status: New → Confirmed
Revision history for this message
Florian Beier (flobeier) wrote :

Works fine for me with Ubuntu 23.10.

Revision history for this message
Julian Andres Klode (juliank) wrote :

Yes, correct, I no longer see the issue in mantic.

Changed in modemmanager (Ubuntu):
status: Confirmed → Fix Released
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