Qualcomm Snapdragon X55 5G does not turn on
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
modemmanager (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
network-manager (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
The system tries to configure the device, but never manages to turn on the hardware. I have to do it by hand by using
sudo qmicli -p -d /dev/wwan0mbim0 --device-open-auto --dms-foxconn-
I also have a case here on ask ubuntu:
-----
General | path: /org/freedeskto
| device id: 7099c435a92638d
-----
Hardware | manufacturer: foxconn
| model: Qualcomm Snapdragon X55 5G
| firmware revision: T99W175.
| 076
| carrier config: GCF
| carrier config revision: 0A000804
| h/w revision: Qualcomm Snapdragon X55 5G
| supported: gsm-umts, lte, 5gnr
| current: gsm-umts, lte, 5gnr
| equipment id: 015805000279146
-----
System | device: /sys/devices/
| drivers: mhi-pci-generic
| plugin: foxconn
| primary port: wwan0mbim0
| ports: wwan0 (net), wwan0at0 (at), wwan0mbim0 (mbim),
| wwan0qcdm0 (qcdm)
-----
Status | unlock retries: sim-pin2 (3)
| state: disabled
| power state: low
| signal quality: 0% (cached)
-----
Modes | supported: allowed: 3g; preferred: none
| allowed: 4g; preferred: none
| allowed: 3g, 4g; preferred: 4g
| allowed: 3g, 4g; preferred: 3g
| allowed: 5g; preferred: none
| allowed: 4g, 5g; preferred: 5g
| allowed: 4g, 5g; preferred: 4g
| allowed: 3g, 5g; preferred: 5g
| allowed: 3g, 5g; preferred: 3g
| allowed: 3g, 4g, 5g; preferred: 5g
| allowed: 3g, 4g, 5g; preferred: 4g
| allowed: 3g, 4g, 5g; preferred: 3g
| current: allowed: 3g, 4g; preferred: 4g
-----
Bands | supported: utran-1, utran-3, utran-4, utran-6, utran-5, utran-8,
| utran-9, utran-2, eutran-1, eutran-2, eutran-3, eutran-4, eutran-5,
| eutran-7, eutran-8, eutran-12, eutran-13, eutran-14, eutran-17,
| eutran-18, eutran-19, eutran-20, eutran-25, eutran-26, eutran-28,
| eutran-29, eutran-30, eutran-32, eutran-34, eutran-38, eutran-39,
| eutran-40, eutran-41, eutran-42, eutran-46, eutran-48, eutran-66,
| eutran-71, utran-19
| current: utran-1, utran-4, utran-6, utran-5, utran-8, utran-9,
| utran-2, eutran-1, eutran-2, eutran-3, eutran-4, eutran-5, eutran-7,
| eutran-8, eutran-12, eutran-13, eutran-14, eutran-17, eutran-18,
| eutran-19, eutran-20, eutran-25, eutran-26, eutran-28, eutran-29,
| eutran-30, eutran-32, eutran-34, eutran-38, eutran-39, eutran-40,
| eutran-41, eutran-42, eutran-46, eutran-48, eutran-66, eutran-71,
| utran-19
-----
IP | supported: ipv4, ipv6, ipv4v6
-----
3GPP | imei: 015805000279146
| enabled locks: fixed-dialing
-----
3GPP EPS | ue mode of operation: csps-2
| initial bearer ip type: ipv4v6
-----
SIM | primary sim path: /org/freedeskto
| sim slot paths: slot 1: /org/freedeskto
| slot 2: /org/freedeskto
This worked better in 21.10 where the modem could be turned on and
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: network-
ProcVersionSign
Uname: Linux 5.15.0-27-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Fri May 13 10:51:14 2022
InstallationDate: Installed on 2021-05-25 (352 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
SourcePackage: network-
UpgradeStatus: Upgraded to jammy on 2022-04-25 (18 days ago)
nmcli-nm:
RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
running 1.36.4 connected started full enabled enabled disabled enabled disabled
affects: | network-manager-applet (Ubuntu) → network-manager (Ubuntu) |
This is a bug on certified hardware
https:/ /ubuntu. com/certified/ 202102- 28710