Erratic behavior with Huawei E298 dongle

Bug #1225718 reported by André
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
modemmanager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The 4g modem Huawei E398 has erratic behavior under Ubuntu 13.04, it has two different behaviors:

First scenario:
The modem is pluged and recognized as:
Bus 003 Device 010: ID 12d1:1506 Huawei Technologies Co., Ltd. E398 LTE/UMTS/GSM Modem/Networkcard
A virtual CD is mounted and the system offers to run a autorun program, is this case, the CD is mounted as "VIVO INTERNET", a brazilian carrier.
After a few seconds the mobie broadband connection appears at network manager menu and its possible to connect to the network.

Second scenario:
The modem is pluged and recognized as:
Bus 003 Device 002: ID 12d1:14fe Huawei Technologies Co., Ltd.
A virtual CD is mounted, but its umounted right after. The icon disapear a second later after appear.
No option appears at network manager menu and its not possible create a connection.

To fix this the modem must be removed and reconnected a few times until it start to work.

Revision history for this message
André (andrenm) wrote :
Revision history for this message
André (andrenm) wrote :
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André (andrenm) wrote :
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André (andrenm) wrote :
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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in modemmanager (Ubuntu):
status: New → Confirmed
Revision history for this message
dshgna (dulshani-gunawardhana89) wrote :

I am facing the same problem. Plugging and unplugging doesn't work for me at the moment.

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