Connecting prevents Huawei E398 4G-modem to work rebooted into Windows

Bug #1077118 reported by Christopher Forster
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
modemmanager (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hi, connecting 4G-modem Huawei E398 to the Internet in Lubuntu 12.10 (Quantal Quetzal) as well as in Lubuntu 12.04 LTS (Precise Pangolin) prevents the modem from working in Windows which will certainly affect the hardware in some way. Cannot connect to the Internet and Windows has a problem: "The device has been disconnected or is unavailable." I had to unplug the modem, replug the modem and it connected to the Internet in Windows; after that redialing works.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: modemmanager 0.6.0.0.really-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic x86_64
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
Date: Fri Nov 9 18:45:44 2012
InstallationDate: Installed on 2012-10-20 (20 days ago)
InstallationMedia: Lubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MarkForUpload: True
SourcePackage: modemmanager
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Christopher Forster (christopherforster) wrote :
summary: - Connecting significantly affects 4G-modem
+ Connecting prevents 4G-modem to work rebooted into Windows
summary: - Connecting prevents 4G-modem to work rebooted into Windows
+ Connecting prevents E398 4G-modem to work rebooted into Windows
summary: - Connecting prevents E398 4G-modem to work rebooted into Windows
+ Connecting prevents Huawei E398 4G-modem to work rebooted into Windows
Revision history for this message
Marius B. Kotsbak (mariusko) wrote :

Well, this is probably a bug in the windows driver. I guess Ubuntu leave the modem in a state that the windows driver does not expect. Probably either that it is switched from driver CD mode or that it is powered down, or that it is initialized.

Revision history for this message
Bjørn Mork (bmork) wrote :

Yup, this is most likely due to how Huawei are using different "Linux" and "Windows" modes. Different mode switch commands will make the Huawei modems appear differently, and even use different device IDs. The problem is that there are no Windows drivers for the Linux mode. Not much we can do about that. We cannot fix Windows....

Linux can however support both Windows and Linux modes, so if you often reboot from Linux to WIndows without unplugging the USB modem then it might make sense to always run the modem in "Windows" mode.

Try putting something like this in /etc/usb_modeswitch.d/12d1\:1505
[code]
TargetVendor= 0x12d1
TargetProductList="140b,1506,150f,150a"

## Linux Default:
#MessageContent="55534243123456780000000000000011062000000100000000000000000000"
## Windows mode
MessageContent="55534243000000000000000000000011060000000100000000000000000000"
[/code]

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.