Broadband plan for "Telstra Bigpond" is not listed when adding a new mobile broadband connection

Bug #941773 reported by Tomas Cassidy on 2012-02-27
This bug affects 1 person
Affects Status Importance Assigned to Milestone
mobile-broadband-provider-info (Ubuntu)

Bug Description

The broadband plan for "Telstra Bigpond" ( is not listed in the dropdown for "Select your plan" when I create a new mobile broadband connection. The APN for this plan is "telstra.bigpond".

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: modemmanager
ProcVersionSignature: Ubuntu 3.2.0-17.27-generic 3.2.6
Uname: Linux 3.2.0-17-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.93-0ubuntu2
Architecture: amd64
Date: Mon Feb 27 16:48:57 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120219)
 PATH=(custom, no user)
SourcePackage: modemmanager
UpgradeStatus: No upgrade log present (probably fresh install)

Tomas Cassidy (tomas-cassidy) wrote :

Confirmed, BigPond is missing from mobile-broadband-provider-info; reassigning to the correct package.

By any chance, and I'll just guess that you've manually added that entry already; can you confirm that there is a need for a personal username and password for that provider, but only the APN is required besides it. We need to make sure that DNS information is provided automatically by Telstra.


affects: modemmanager (Ubuntu) → mobile-broadband-provider-info (Ubuntu)
Changed in mobile-broadband-provider-info (Ubuntu):
assignee: nobody → Mathieu Trudel-Lapierre (mathieu-tl)
importance: Undecided → Medium
status: New → In Progress
Tomas Cassidy (tomas-cassidy) wrote :

Yes. I just tested this. I had to specify the APN as "telstra.bigpond" and set the username and password. Everything else was left as default.

It appears to get all the IP/DNS/etc. from DHCP. The Speed under the General heading is listed as "Unknown", and the Hardware Address is blank.

Sent a patch to the NM mailing list, we're just waiting for them to commit it...

Changed in mobile-broadband-provider-info (Ubuntu):
status: In Progress → Triaged
assignee: Mathieu Trudel-Lapierre (mathieu-tl) → nobody
Tomas Cassidy (tomas-cassidy) wrote :

Any chance of this getting into 12.04 final release? I just checked the upstream git at and it hasn't yet been committed there.

Antti Kaijanmäki (kaijanmaki) wrote :

Fix committed in upstream.

commit 64f0eb3fcc7893d47e5d6228a6246e5ac992458b
Author: Antti Kaijanmäki <email address hidden>
Date: Tue Apr 10 13:08:12 2012 +0300

    au: add Telstra BigPond plan (lp:941773)

Changed in mobile-broadband-provider-info (Ubuntu):
status: Triaged → In Progress
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package mobile-broadband-provider-info - 20120410-0ubuntu1

mobile-broadband-provider-info (20120410-0ubuntu1) precise; urgency=low

  * New upstream release.
    - la: add Unitel, Beeline, and Lao Telecom providers (LP: #907674)
    - in: Add support for Reliance 3G provider in India (LP: #892937)
    - au: add Telstra BigPond plan (LP: #941773)
    - dk: add provider Onfone Internet DK (LP: #929448)
    - ke: Change of Provider name from celtel to Airtel (LP: #912728)
    - pk: add CDMA provider WorldCall Wireless (LP: #939828)
    - nl: mark T-Mobile as the primary provider for MCC/MNC 204/16 (rh #671372)
    - ru: update Russian Megafon provider (LP: #952184)
 -- Mathieu Trudel-Lapierre <email address hidden> Tue, 10 Apr 2012 14:12:19 -0400

Changed in mobile-broadband-provider-info (Ubuntu):
status: In Progress → Fix Released
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