huawei hsdpa usb modem won't connect

Bug #563972 reported by Lesley Harrington on 2010-04-15
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
mobile-broadband-provider-info (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: network-manager

The modem is a Huawei 3565.

lsusb gives
Bus 001 Device 011: ID 12d1:1001 Huawei Technologies Co., Ltd. E620 USB Modem

so, the modem is not recognized correctly.

I am running lucid and have installed usb-modeswitch.

Apr 15 17:08:47 laharrin-eee kernel: [19294.260122] ===>rt_ioctl_giwscan. 19(19) BSS returned, data->length = 2732
Apr 15 17:08:57 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) starting connection 'Vodafone TopUp and Go'
Apr 15 17:08:57 laharrin-eee NetworkManager: <info> (ttyUSB0): device state change: 3 -> 4 (reason 0)
Apr 15 17:08:57 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) scheduled...
Apr 15 17:08:57 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) started...
Apr 15 17:08:57 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) complete.
Apr 15 17:08:57 laharrin-eee modem-manager: (ttyUSB0) opening serial device...
Apr 15 17:08:57 laharrin-eee modem-manager: Modem /org/freedesktop/ModemManager/Modems/3: state changed (disabled -> enabling)
Apr 15 17:08:57 laharrin-eee modem-manager: Modem /org/freedesktop/ModemManager/Modems/3: state changed (enabling -> enabled)
Apr 15 17:08:57 laharrin-eee modem-manager: Registration state changed: 1
Apr 15 17:08:57 laharrin-eee modem-manager: Modem /org/freedesktop/ModemManager/Modems/3: state changed (enabled -> registered)
Apr 15 17:08:58 laharrin-eee modem-manager: Modem /org/freedesktop/ModemManager/Modems/3: state changed (registered -> connecting)
Apr 15 17:08:58 laharrin-eee modem-manager: Modem /org/freedesktop/ModemManager/Modems/3: state changed (connecting -> connected)
Apr 15 17:08:58 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) Stage 2 of 5 (Device Configure) scheduled...
Apr 15 17:08:58 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) Stage 2 of 5 (Device Configure) starting...
Apr 15 17:08:58 laharrin-eee NetworkManager: <info> (ttyUSB0): device state change: 4 -> 5 (reason 0)
Apr 15 17:08:58 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) Stage 2 of 5 (Device Configure) successful.
Apr 15 17:08:58 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) Stage 3 of 5 (IP Configure Start) scheduled.
Apr 15 17:08:58 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) Stage 2 of 5 (Device Configure) complete.
Apr 15 17:08:58 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) Stage 3 of 5 (IP Configure Start) started...
Apr 15 17:08:58 laharrin-eee NetworkManager: <info> (ttyUSB0): device state change: 5 -> 7 (reason 0)
Apr 15 17:08:58 laharrin-eee NetworkManager: <info> Starting pppd connection
Apr 15 17:08:58 laharrin-eee NetworkManager: <debug> [1271347738.079856] nm_ppp_manager_start(): Command line: /usr/sbin/pppd nodetach lock nodefaultroute ttyUSB0 noipdefault noauth usepeerdns lcp-echo-failure 0 lcp-echo-interval 0 ipparam /org/freedesktop/NetworkManager/PPP/3 plugin /usr/lib/pppd/2.4.4/nm-pppd-plugin.so
Apr 15 17:08:58 laharrin-eee NetworkManager: <debug> [1271347738.096294] nm_ppp_manager_start(): ppp started with pid 26158
Apr 15 17:08:58 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) Stage 4 of 5 (IP6 Configure Get) scheduled...
Apr 15 17:08:58 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) Stage 3 of 5 (IP Configure Start) complete.
Apr 15 17:08:58 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) Stage 4 of 5 (IP6 Configure Get) started...
Apr 15 17:08:58 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) Stage 4 of 5 (IP6 Configure Get) complete.
Apr 15 17:08:58 laharrin-eee pppd[26158]: Plugin /usr/lib/pppd/2.4.4/nm-pppd-plugin.so loaded.
Apr 15 17:08:58 laharrin-eee pppd[26158]: pppd 2.4.5 started by root, uid 0
Apr 15 17:08:58 laharrin-eee NetworkManager: SCPlugin-Ifupdown: devices added (path: /sys/devices/virtual/net/ppp0, iface: ppp0)
Apr 15 17:08:58 laharrin-eee NetworkManager: SCPlugin-Ifupdown: device added (path: /sys/devices/virtual/net/ppp0, iface: ppp0): no ifupdown configuration found.
Apr 15 17:08:58 laharrin-eee pppd[26158]: Using interface ppp0
Apr 15 17:08:58 laharrin-eee pppd[26158]: Connect: ppp0 <--> /dev/ttyUSB0
Apr 15 17:08:58 laharrin-eee pppd[26158]: CHAP authentication succeeded
Apr 15 17:08:58 laharrin-eee pppd[26158]: CHAP authentication succeeded
Apr 15 17:09:04 laharrin-eee pppd[26158]: Modem hangup
Apr 15 17:09:04 laharrin-eee pppd[26158]: Connection terminated.
Apr 15 17:09:04 laharrin-eee NetworkManager: <info> (ttyUSB0): device state change: 7 -> 9 (reason 13)
Apr 15 17:09:04 laharrin-eee NetworkManager: <info> Marking connection 'Vodafone TopUp and Go' invalid.
Apr 15 17:09:04 laharrin-eee NetworkManager: <info> Activation (ttyUSB0) failed.
Apr 15 17:09:04 laharrin-eee NetworkManager: <info> (ttyUSB0): device state change: 9 -> 3 (reason 0)
Apr 15 17:09:04 laharrin-eee NetworkManager: <info> (ttyUSB0): deactivating device (reason: 0).
Apr 15 17:09:04 laharrin-eee modem-manager: (ttyUSB0) closing serial device...
Apr 15 17:09:04 laharrin-eee modem-manager: Modem /org/freedesktop/ModemManager/Modems/3: state changed (connected -> disconnecting)
Apr 15 17:09:04 laharrin-eee modem-manager: Modem /org/freedesktop/ModemManager/Modems/3: state changed (disconnecting -> connected)
Apr 15 17:09:04 laharrin-eee NetworkManager: <info> Policy set 'Auto eth0' (eth0) as default for routing and DNS.
Apr 15 17:09:04 laharrin-eee NetworkManager: SCPlugin-Ifupdown: devices removed (path: /sys/devices/virtual/net/ppp0, iface: ppp0)
Apr 15 17:09:05 laharrin-eee pppd[26158]: Exit.
Apr 15 17:09:06 laharrin-eee NetworkManager: <debug> [1271347746.001006] ensure_killed(): waiting for ppp pid 26158 to exit
Apr 15 17:09:06 laharrin-eee NetworkManager: <debug> [1271347746.001225] ensure_killed(): ppp pid 26158 cleaned up

Chris Jones (cmsj) wrote :

Seeing a very similar looking log on a Huawei E169 USB stick (UK provider O2)

Changed in network-manager (Ubuntu):
status: New → Confirmed
Michael Zehrer (zehrer) wrote :

In my case this was caused by the wrong APN for TopUp And Go. It should be "ppbundle.internet". Maybe someone can correct this in the network manager presets.

madbiologist (me-again) on 2012-06-08
tags: added: lucid
madbiologist (me-again) wrote :

Is this still occurring in Ubuntu 12.04 "Precise Pangolin"?

affects: network-manager (Ubuntu) → mobile-broadband-provider-info (Ubuntu)
madbiologist (me-again) wrote :

The following addition was added in Ubuntu 11.10 "Oneiric Ocelot" and later versions (GB stands for Great Britain):

gb: return APN for older Topup and Go SIM cards (Vodafone)

Changed in mobile-broadband-provider-info (Ubuntu):
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for mobile-broadband-provider-info (Ubuntu) because there has been no activity for 60 days.]

Changed in mobile-broadband-provider-info (Ubuntu):
status: Incomplete → Expired
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